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Compare Salesforce Field Service Lightning vs ReachOut Suite

What is better Salesforce Field Service Lightning or ReachOut Suite? Buying the ideal Project Management Software for your organization is key to improving your company’s productivity. In our platform, it is simple to compare a wide range of solutions to see which one is the proper software for your needs. Here you can match Salesforce Field Service Lightning vs. ReachOut Suite and check out their overall scores (9.4 vs. 8.0, respectively) and user satisfaction rating (100% vs. N/A%, respectively).

Additionally, you can browse the specifics of prices, terms and conditions, plans, services, tools, and more, and decide which software offers more benefits for your business. In practice, go for the business software that lets you to add/remove features and pricing to address your company growth or lack of it.

Users who don't have much time or could use a Field Service Management Software - FSM recommendation from our experts may want to examine these top choices for this year: Salesforce Field Service Lightning, ProntoForms, Jobber.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Push notifications
  • Automatic real-time updates
  • Day view
  • Guided instructions
  • Centralized knowledge hub
  • Collaboration
  • Contact database
  • Service reports
  • Barcode scanner
  • Service contracts
  • Maintenance plans
  • Offline priming sync
  • Customized mobile app
  • Polygon mapping
  • Routing
  • Dispatching
  • One-click scheduling optimization
  • Crew scheduling
  • Return merchandise
  • Authorizations
  • Asset tracking & management
  • Inventory management
  • Work order management
  • Contractor management
  • Reporting & dashboards
  • Service history tracking
  • Field payment collection
  • Native Android and iOS apps

Pricing Info

For Managers/Employees

Mobile Employees

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Dispatchers

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Field Service Lightning Plus 

  • Enterprise – $200/user per month (billed annually)
  • Unlimited – $350/user per month (billed annually)

For Contractors

  • Contractor – $50/user per month (billed annually)
  • Contractor Plus – $75/user per month (billed annually)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Salesforce Field Service Lightning integrates with apps, systems, and data across the Salesforce cloud ecosystem, as well as third party apps and services for accounting, email, scheduling, help desk, and customer support, among others.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Field management solution for managers, contractors, and mobile employees

Company Email

Contact No.

Company's Address

The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States

Popular Alternatives

Product Name
Score

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $25

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

Pricing Info

ReachOut Suite offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Free

  • 3 Users
  • Unlimited Customizable Forms
  • Unlimited Assignments
  • 5GB Storage
  • Interactive Dashboard
  • Estimate & Invoice Creation
  • User Role Creation
  • Smart Fields with Skip Logic
  • Annotated Photos
  • Offline Sync Ability
  • Simple Drag and Drop Scheduler
  • Pipeline View for Tracking Tasks
  • Customer Data Management
  • Real-Time Updates
  • Analytics and Reports
  • Data Security

Basic – $30/user/month or $25/user/month (Annual Billing)

  • All Features
  • More than 3 Users
  • Team Management
  • + 1GB additional storage

Enterprise – By quote

  • All Features
  • Single Tenant Cloud
  • On-Premise
  • Custom Features
  • IoT Support
  • Volume Pricing
  • Integrations
  • API Access

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Wolf Contracting, Bestmade Products, Xorcom

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ReachOut Suite, an affordable & simple-to-use SaaS solution, improves on-site services efficiency by eliminating paperwork & streamlining processes with mobile-based forms and workflow.

Company Email

info@reachoutsuite.com

Contact No.

Company's Address

235 Mamaroneck Ave, Suite #301,
White Plains, NY 10605
USA

No Project Management Software will be perfect enough to cover all the needs of a business. Though core features of Salesforce Field Service Lightning and ReachOut Suite are obviously a priority you should also thoroughly analyze the integrations offered by each app. In many cases your team will already be making use of some other B2B software in your company and it’s always better to select products that integrate well with one another. That way you will be able to be certain of a smooth exchange of data between your teams and software used, which can considerably reduce time spent on migrating between one service and the next.

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