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Compare Salesforce Field Service Lightning vs ProntoForms vs Jobber

NOAWARDS
YET

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Push notifications
  • Automatic real-time updates
  • Day view
  • Guided instructions
  • Centralized knowledge hub
  • Collaboration
  • Contact database
  • Service reports
  • Barcode scanner
  • Service contracts
  • Maintenance plans
  • Offline priming sync
  • Customized mobile app
  • Polygon mapping
  • Routing
  • Dispatching
  • One-click scheduling optimization
  • Crew scheduling
  • Return merchandise
  • Authorizations
  • Asset tracking & management
  • Inventory management
  • Work order management
  • Contractor management
  • Reporting & dashboards
  • Service history tracking
  • Field payment collection
  • Native Android and iOS apps

Pricing Info

For Managers/Employees

Mobile Employees

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Dispatchers

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Field Service Lightning Plus 

  • Enterprise – $200/user per month (billed annually)
  • Unlimited – $350/user per month (billed annually)

For Contractors

  • Contractor – $50/user per month (billed annually)
  • Contractor Plus – $75/user per month (billed annually)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Salesforce Field Service Lightning integrates with apps, systems, and data across the Salesforce cloud ecosystem, as well as third party apps and services for accounting, email, scheduling, help desk, and customer support, among others.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Field management solution for managers, contractors, and mobile employees

Company Email

Contact No.

Company's Address

The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States

Popular Alternatives

Product Name
Score

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 96%

Pricing

Starting from $15

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

Mobile Forms App features

  • Offline work mode
  • Market-leading data input options
  • Native OS user interface (iOS, Android, Windows 10)
  • In-app branding and customization
  • Sections / Repeatable sections / Conditional sections
  • Conditional logic
  • Auto-populate forms with data from cloud or back-office systems
  • Data source filter and search
  • Rich Photo/Sketch: multiple images, drawing tools, zoom-in/out, thumbnail summary, picture quality/size, stamp form data on images
  • Date/time/duration controls & calculations
  • Barcode & QR code scanning
  • Click-to-Call, Click-to-SMS, Click-to-Email, Click-to-Web, Click-to-PTT, contact directory
  • Form Summary (with share/print options)

Integrations & Workflow features

  • Out-of-the-box support for numerous cloud services and back-office systems
  • Business document output support: PDF, MS Word, HTML, plain text, calendar event (iCal), business card (vCard)
  • Customizable data file output support: CSV, JSON, XML, plain text
  • Dispatching: via API, via Portal, bulk dispatch, image dispatching
  • Custom Filters on data destinations/integrations
  • Dispatch destination (Mobile to Mobile workflows)
  • SMS notifications
  • Form to email

Analytics & Reporting features

  • Data Output options: PDF, Word, CSV, HTML, XML, JSON, Business Card, Event invitation, Custom DREL
  • Data record listing & filtering
  • Form submission charts (via web-portal)
  • Online viewing of PDFs
  • Visual mapping of data record submission locations
  • Custom PDF/Word document output formatting (fee applies)
  • Unlimited analytics data storage
  • Data export (manual or scheduled)
  • Data export filters
  • Advanced Analytics – Data management service
  • Advanced Analytics – Interactive dashboards and reports access
  • Advanced Analytics – Scheduled reports pushed via email
  • Advanced Analytics – Report authoring
  • Advanced Analytics – Dashboard authoring

Pricing Info

Available plans:

 

Essentials – $15/user/month

  • Advanced data collection
  • Simple business logic
  • Simple outputs and integrations
  • Multi-platform
  • Offline functionality

Advanced – $45/user/month

  • Advanced conditional logic
  • Advanced integrations
  • Advanced outputs
  • Multi-depths, higher usage limits

Enterprise

– Request a quote

  • Single sign-on & advanced security
  • Advanced input controls
  • Advanced form management
  • Unrestricted usage

*Each user represents a ProntoForms activated mobile device. Monthly subscription price based on annual contract.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Halliburton, Toshiba, Amtrak

Integrations

ProntoForms integrates with a variety of business systems and applications: Pre-Built Enterprise Integrations:

  • FTP
  • HTTP GET
  • HTTP File Upload
  • HTTP POST / PUT
  • Template-Driven HTTP
  • WebDav
  • Sharepoint

Pre-Built Cloud Integrations:

  • Box
  • Dropbox
  • Evernote
  • ShareFile
  • Geotab
  • Google Sheets
  • Google Cloud Print
  • Google Contact
  • Google Drive
  • QuickBooks Online
  • SalesForce
  • ServiceMax
  • Sharepoint
  • Microsoft OneDrive
  • Microsoft Sites Document Library
  • Zendesk
  • Salesforce Custom Object
  • Amazon Cloud

ProntoForms also offers REST API that make it possible to integrate it with virtually any back-end system, including large enterprise systems, e.g. SAP, Oracle, as well as proprietary in-house systems. Supported features include form dispatching, data source updates, form document, data retrieval, user management and many more.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ProntoForms is the winner of our Expert's Choice Award. It offers mobile and customizable forms for companies that make it easy for remote workers to collect data.

Company Email

sales@prontoforms.com

Contact No.

Company's Address

2500 Solandt, Suite 250
Ottawa, Ontario K2K 3G5
Canada

NOAWARDS
YET

SmartScore™

OUR SCORE 9.2

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $29

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Attachments and photos
  • Automated client communication
  • On my way text messages
  • Client follow-ups
  • General email template
  • Unlimited Customer and Technical Support
  • Approve Quotes
  • Check Appointment Details
  • Pay Invoices
  • Request More Work
  • Frequently Asked Questions
  • Full client history
  • Notes and attachments
  • Note linking
  • On-site assessments
  • Quote approval
  • Quote history
  • Quote reminders
  • Quote deposits
  • Client records
  • On-site assessments
  • Notes and attachments
  • Drag and drop calendar
  • Push notifications
  • GPS Tracking
  • Job Forms
  • Jobber App
  • Jobs
  • Routing
  • Scheduling and Dispatching
  • Team Permissions
  • Time Tracking
  • Chemical Tracking
  • Expense Tracking
  • Invoicing
  • Custom Invoicing Fields and Tags
  • Jobber Payments
  • Quickbooks and Xero Sync
  • Reporting
  • Time Sheets

Pricing Info

Jobber offers scalable SMB and enterprise pricing. A free 14-day trial is also available. An overview is provided below. For complete information, visit the vendor’s website.

Core – $29/month (billed annually) or $39/month (billed monthly)

  • 1 user
  • 1-on-1 product support
  • CRM
  • Quoting and invoicing
  • Scheduling and notes and attachments
  • Mobile app
  • Online payments
  • Reporting
  • Client hub

Connect – $99/month (billed annually) or $129/month (billed monthly)

  • Up to 7 users
  • Everything in the Core plan
  • Client notifications
  • Invoice follow-ups
  • Routing and GPS tracking
  • Time and expense tracking
  • Job forms
  • QuickBooks Online sync
  • Online booking

Grow – $199/month (billed annually) or $249/month (billed monthly)

  • Up to 30 users
  • Everything in the Connect plan
  • Email and postcard marketing
  • Facebook and Instagram ads
  • Task automation
  • Quote follow-ups

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Crystal Clear Window Cleaning

Integrations

Jobber seamlessly integrates with your favorite apps and software so you can focus on what you do best—running your business.

  • QuickBooks Online
  • NiceJob
  • Convert
  • ResponsiBid
  • SendJim
  • Broadly
  • Square
  • PayPal
  • Stripe
  • Authorize.Net
  • Braintree
  • Fundbox
  • FundThrough

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Jobber is the simplest, most efficient way to run a mobile service business.

Company Email

hello@getjobber.com

Contact No.

Company's Address

10516 Jasper Ave NW #400, Edmonton, AB T5J 1Z7, Canada

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