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Compare Salesforce Field Service Lightning vs Planio

What is better Salesforce Field Service Lightning or Planio? With a wide range of features, pricing, conditions, and more to compare, choosing the right Project Management Software for your company is tough. Nevertheless making use of our system, it is simple to match the characteristics of Salesforce Field Service Lightning and Planio together with their general rating, respectively as: 9.4 and 8.2 for overall score and 100% and 100% for user satisfaction.

You can also review them feature by feature and find out which application is a better fit for your enterprise. Keep in mind to ask for a free trial first prior to subscribing to get a firsthand experience how the software performs in practical situations.

In case you you would like to quickly decide on the more reliable Field Service Management Software - FSM according to our review team we recommend you examine these services: Freshdesk, ProntoForms, Salesforce Field Service Lightning.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Push notifications
  • Automatic real-time updates
  • Day view
  • Guided instructions
  • Centralized knowledge hub
  • Collaboration
  • Contact database
  • Service reports
  • Barcode scanner
  • Service contracts
  • Maintenance plans
  • Offline priming sync
  • Customized mobile app
  • Polygon mapping
  • Routing
  • Dispatching
  • One-click scheduling optimization
  • Crew scheduling
  • Return merchandise
  • Authorizations
  • Asset tracking & management
  • Inventory management
  • Work order management
  • Contractor management
  • Reporting & dashboards
  • Service history tracking
  • Field payment collection
  • Native Android and iOS apps

Pricing Info

For Managers/Employees

Mobile Employees

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Dispatchers

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Field Service Lightning Plus 

  • Enterprise – $200/user per month (billed annually)
  • Unlimited – $350/user per month (billed annually)

For Contractors

  • Contractor – $50/user per month (billed annually)
  • Contractor Plus – $75/user per month (billed annually)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Salesforce Field Service Lightning integrates with apps, systems, and data across the Salesforce cloud ecosystem, as well as third party apps and services for accounting, email, scheduling, help desk, and customer support, among others.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Field management solution for managers, contractors, and mobile employees

Company Email

Contact No.

Company's Address

The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States

Popular Alternatives

Product Name
Score

NOAWARDS
YET

SmartScore™

OUR SCORE 8.2

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from 9€

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Built-in time tracking
  • Communication
  • Configurable task management
  • File synchronization
  • Knowledge management
  • Project and customer management
  • Repository management
  • Task assignment
  • Workflow management

Pricing Info

Planio offers six plans:

Bronze: Free plan

  • 1 project
  • 2 users
  • 10 customers
  • 500MB storage

Silver: 9 €/month (VAT may apply)

  • 5 active projects
  • 6 active users
  • 2GB storage

Gold: 29 €/month (VAT may apply)

  • 20 active projects
  • 30 active users
  • 15GB storage

Diamond: 59 €/month (VAT may apply)

  • 40 active projects
  • 60 active users
  • 30GB storage

Platinum: 99 €/month (VAT may apply)

  • 80 active projects
  • 100 active users
  • 50GB storage

Enterprise: from 199 €/month (VAT may apply)

  • Unlimited projects
  • Unlimited users
  • Unlimited storage
  • + Custom branding
  • + Custom domain
  • + Customizations possible

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Allianz, Staples, Seagate, Citrix

Integrations

  • GitHub
  • Pidoco
  • SalesKing
  • SparkleShare
  • GIT
  • SVN
  • IRC
  • Dropscan
  • Sparkleshare
  • OpenID
  • Google
  • Linkedin

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Planio is a platform for online project management. It combines several features to facilitate the task of planning and running projects.

Company Email

support@plan.io

Contact No.

Company's Address

Planio GmbH, Rudolfstr. 14, 10245 Berlin, Germany

If you continue having second thoughts about which service will work best for your business it might be a sound idea to investigate each service’s social metrics. These metrics are usually a sign of how popular a given service is and how wide is its online presence. For instance Salesforce Field Service Lightning Twitter account has currently 434054 followers. At the same time Planio Twitter is followed by 1014 people.

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