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Compare Salesforce Field Service Lightning vs Office Timeline

What is better Salesforce Field Service Lightning or Office Timeline? If you want a competent Project Management Software product for your enterprise you have to remember to compare various options. It doesn’t have to be complicated, and can be as quick as matching their functions in a table like the one below. You will also get a good idea how each product performs. For instance, on this page you can check Salesforce Field Service Lightning’s overall score of 9.4 and compare it against Office Timeline’s score of 8.9; or Salesforce Field Service Lightning’s user satisfaction level at 100% versus Office Timeline’s 100% satisfaction score.

The evaluation will allow you to identify the pros and cons of each software, and choose which one fits you requirements better. Aside from the main features, the application that’s simple to grasp and use is always the better option.

Currently, the most significant products in our Field Service Management Software - FSM category are: Salesforce Field Service Lightning, Jobber, ProntoForms.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Push notifications
  • Automatic real-time updates
  • Day view
  • Guided instructions
  • Centralized knowledge hub
  • Collaboration
  • Contact database
  • Service reports
  • Barcode scanner
  • Service contracts
  • Maintenance plans
  • Offline priming sync
  • Customized mobile app
  • Polygon mapping
  • Routing
  • Dispatching
  • One-click scheduling optimization
  • Crew scheduling
  • Return merchandise
  • Authorizations
  • Asset tracking & management
  • Inventory management
  • Work order management
  • Contractor management
  • Reporting & dashboards
  • Service history tracking
  • Field payment collection
  • Native Android and iOS apps

Pricing Info

For Managers/Employees

Mobile Employees

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Dispatchers

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Field Service Lightning Plus 

  • Enterprise – $200/user per month (billed annually)
  • Unlimited – $350/user per month (billed annually)

For Contractors

  • Contractor – $50/user per month (billed annually)
  • Contractor Plus – $75/user per month (billed annually)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Salesforce Field Service Lightning integrates with apps, systems, and data across the Salesforce cloud ecosystem, as well as third party apps and services for accounting, email, scheduling, help desk, and customer support, among others.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Field management solution for managers, contractors, and mobile employees

Company Email

Contact No.

Company's Address

The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States

Popular Alternatives

Product Name
Score

NOAWARDS
YET

SmartScore™

OUR SCORE 8.9

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $59

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Free unlimited updates
  • Import & sync from Project
  • Import & sync from Excel
  • Copy & paste from Excel
  • Customizable prebuilt templates
  • Milestone & task shapes
  • Timeline Styles
  • Add % complete & task duration
  • Fit more tasks on a slide
  • Color fonts and shapes
  • Custom position timeline on slide
  • Elapsed time
  • Technical & customer support
  • Integration

Pricing Info

Office Timeline offers a free edition and a premium plan for business:

Office Timeline Free Edition

  • Free unlimited updates
  • 4 Milestones & task shapes
  • 4 Date & time formats
  • 3 Timeline styles

Office Timeline Plus – $59 for 1 year license

  • Free unlimited updates
  • Import & sync from Project
  • Import & sync from Excel
  • Copy & paste from Excel
  • Show multiple tasks on one row
  • Schedules in hours and minutes
  • 22 Prebuilt template
  • Custom templates
  • 25 Milestone & task shapes
  • 26 Date & time formats
  • 6 Timeline styles
  • Add % complete & task duration
  • Color fonts and shapes
  • Custom position timeline on slide
  • Elapsed time

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Office Timeline integrates with the following business systems and integrations:

  • Smartsheet
  • Microsoft Project
  • Microsoft Excel
  • Microsoft PowerPoint
  • Wrike

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Office Timeline is a timeline maker for professionals who need a better way to make and present project plans, Gantt charts, and timelines to their staff.

Company Email

feedback@officetimeline.com

Contact No.

Company's Address

1400 112th Ave SE, Suite 100
Bellevue WA 98004, USA

In the event you are still having doubts about which app will be best for your company it might be a sensible idea to examine each service’s social metrics. These metrics are quite often an indicator of how popular every app is and how big is its online presence. For example Salesforce Field Service Lightning Twitter profile has currently 434054 followers. At the same time Office Timeline Twitter is followed by 205 users.

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