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Compare Salesforce Field Service Lightning vs OctopusPro

What is better Salesforce Field Service Lightning or OctopusPro? Purchasing the proper Project Management Software product is as straightforward as contrasting the strong and poor features and terms offered by Salesforce Field Service Lightning and OctopusPro. Here you can also match their overall scores: 9.4 for Salesforce Field Service Lightning vs. 8.0 for OctopusPro. Or you can check their general user satisfaction rating, 100% for Salesforce Field Service Lightning vs. N/A% for OctopusPro.

We suggest that you put some effort and examine their differences and decide which one is the better option for your organization. What’s more bear in mind to consider your company’s or industry’s special circumstances, for instance, a multilingual app for a global team or a mobile app to help you work on the go.

Users who are pressed for time or would like to get a Field Service Management Software - FSM advice from our team may want to try out these top choices for this year: Jobber, ProntoForms, Salesforce Field Service Lightning.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Push notifications
  • Automatic real-time updates
  • Day view
  • Guided instructions
  • Centralized knowledge hub
  • Collaboration
  • Contact database
  • Service reports
  • Barcode scanner
  • Service contracts
  • Maintenance plans
  • Offline priming sync
  • Customized mobile app
  • Polygon mapping
  • Routing
  • Dispatching
  • One-click scheduling optimization
  • Crew scheduling
  • Return merchandise
  • Authorizations
  • Asset tracking & management
  • Inventory management
  • Work order management
  • Contractor management
  • Reporting & dashboards
  • Service history tracking
  • Field payment collection
  • Native Android and iOS apps

Pricing Info

For Managers/Employees

Mobile Employees

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Dispatchers

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Field Service Lightning Plus 

  • Enterprise – $200/user per month (billed annually)
  • Unlimited – $350/user per month (billed annually)

For Contractors

  • Contractor – $50/user per month (billed annually)
  • Contractor Plus – $75/user per month (billed annually)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Salesforce Field Service Lightning integrates with apps, systems, and data across the Salesforce cloud ecosystem, as well as third party apps and services for accounting, email, scheduling, help desk, and customer support, among others.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Field management solution for managers, contractors, and mobile employees

Company Email

Contact No.

Company's Address

The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States

Popular Alternatives

Product Name
Score

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $10

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Lead Management
  • Mobile Workforce Management
  • Booking Management
  • Complaints & Quality Management
  • Bookings and Appointments
  • Accept and Reject Services
  • Reminders and Confirmation
  • Rescheduling and Cancellation
  • Invoicing and Billing
  • Payments and Refunds
  • Live Reporting
  • Integrated Accounting
  • Built-in CRM
  • Mailing Lists
  • App Builder

Pricing Info

OctopusPro offers the following SMB and enterprise pricing packages for users to choose from.  Give the details a look, and select the best plan for your business.

Starter Pack – $10/user/month

  • 1-4 users (1 admin,  4 field workers)
  • Lead Management
  • Quote Management
  • Booking Management
  • Invoice Management
  • Complaint Management
  • Field Worker Management
  • Contractor Database
  • Integrated Calendars
  • Automated Emails
  • Schedule Jobs & Tasks
  • Built-in CRM
  • GPS Directions
  • Live Updates
  • Manage Notes & Attachments
  • Time Tracking
  • Collect Payments
  • Send Automated Invoices
  • Live Reporting
  • Mobile Access
  • Unlimited Bookings
  • Automated Pricing
  • Field Worker App

Established – $50/user/month

  • 5-50 Users
  • Lead Management
  • Quote Management
  • Booking Management
  • Invoice Management
  • Complaint Management
  • Field Worker Management
  • Contractor Database
  • Integrated Calendars
  • Automated Emails
  • Schedule Jobs & Tasks
  • Built-in CRM
  • GPS Directions
  • Live Updates
  • Manage Notes & Attachments
  • Time Tracking
  • Collect Payments
  • Send Automated Invoices
  • Live Reporting
  • Mobile Access
  • Unlimited Bookings
  • Automated Pricing
  • Field Worker App
  • 24/hr Support

Corporate – custom enterprise pricing

  • 1 admin, unlimited field workers
  • Lead Management
  • Quote Management
  • Booking Management
  • Invoice Management
  • Complaint Management
  • Field Worker Management
  • Contractor Database
  • Integrated Calendars
  • Automated Emails
  • Schedule Jobs & Tasks
  • Built-in CRM
  • GPS Directions
  • Live Updates
  • Manage Notes & Attachments
  • Time Tracking
  • Collect Payments
  • Send Automated Invoices
  • Live Reporting
  • Mobile Access
  • Unlimited Bookings
  • Automated Pricing
  • Field Worker App
  • 24/hr Support
  • Unlimited Users
  • Branded Customer-Facing App

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Tile Cleaners, Zenin, Flood Restoration, Solved Plumbing

Integrations

OctopusPro integrates with the following business systems and applications:

  • eWay
  • PayPal
  • Stripe
  • Google Docs
  • Google Drive
  • MailChimp
  • Google Analytics
  • Twilio
  • WePay
  • Square
  • Google Wallet
  • TransferWise
  • Amazon Payments
  • Payoneer
  • Authorize.net
  • Google Calendar
  • Outlook 365
  • Quickbooks
  • Xero

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A simple & efficient way to run and grow your mobile service business, allowing you to manage your inquiries, quotes, bookings, invoices, payments, as well as your customers and staff all together in one revolutionary software, all safe and secure in the cloud!

Company Email

support@octopuspro.com

Contact No.

Company's Address

OctopusPro
166 Ramsgate Ave., North Bondi
New South Wales
Australia

You shouldn’t count on only a wide range of functionalities and scalable pricing plans from a popular Project Management Software. Almost as essential as main features is a quality customer support. You want to make sure that in a situation where you have any questions about Salesforce Field Service Lightning or OctopusPro, or you face some problems, or perhaps you’ll want to request a certain revision or feature beneficial to your business you can trust in a responsive and helpful customer support. Check out whether solutions such as phone support, tickets or live chat are available. What is more, it’s a major asset if you can profit from individual training or at least a knowledge base you can use.

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