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Compare Salesforce Field Service Lightning vs Nutcache

What is better Salesforce Field Service Lightning or Nutcache? When selecting the ideal Project Management Software for your company it is recommended that you review the functions, prices, and other essential details about the product and vendor. Here, you can examine the similarities and disparities between Salesforce Field Service Lightning (overall score at 9.4 and user satisfaction at 100%) and Nutcache (overall score at 8.9 and user satisfaction at 100%).

You may also examine their particulars elements, like services, plans, costs, conditions, etc. What is more, analyze the terms carefully for information on hidden costs, such as, setup cost, separate support plan, upgrade fees, cloud storage fees, and other similar charges.

We realize that not all people have enough time to scrutinize a wide range of various services, so we came up with a list of recommendations that you may find useful. Our top selections for the Field Service Management Software - FSM category are: ProntoForms, Freshdesk, Salesforce Field Service Lightning.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Push notifications
  • Automatic real-time updates
  • Day view
  • Guided instructions
  • Centralized knowledge hub
  • Collaboration
  • Contact database
  • Service reports
  • Barcode scanner
  • Service contracts
  • Maintenance plans
  • Offline priming sync
  • Customized mobile app
  • Polygon mapping
  • Routing
  • Dispatching
  • One-click scheduling optimization
  • Crew scheduling
  • Return merchandise
  • Authorizations
  • Asset tracking & management
  • Inventory management
  • Work order management
  • Contractor management
  • Reporting & dashboards
  • Service history tracking
  • Field payment collection
  • Native Android and iOS apps

Pricing Info

For Managers/Employees

Mobile Employees

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Dispatchers

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Field Service Lightning Plus 

  • Enterprise – $200/user per month (billed annually)
  • Unlimited – $350/user per month (billed annually)

For Contractors

  • Contractor – $50/user per month (billed annually)
  • Contractor Plus – $75/user per month (billed annually)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Salesforce Field Service Lightning integrates with apps, systems, and data across the Salesforce cloud ecosystem, as well as third party apps and services for accounting, email, scheduling, help desk, and customer support, among others.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Field management solution for managers, contractors, and mobile employees

Company Email

Contact No.

Company's Address

The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States

Popular Alternatives

Product Name
Score

NOAWARDS
YET

SmartScore™

OUR SCORE 8.9

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $6

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

Project Management

  • Build projects for specific clients
  • Assign team members to specific projects
  • Manage all worked hours related to the project
  • Allocate expenses to one of many projects
  • Bill a project with worked hours and expenses for a given period
  • Create or keep existing boards, worked hours, expenses, invoices and attachments in reach
  • Track and monitor your work with real-time graphs
  • Team management
  • Custom permission profile management

Time Tracking

  • Timers can be configured to run in duration or start/end mode
  • Timers can be paused and resumed later
  • Easily adjust the time entries once recorded
  • Time tracking for a number of different tasks
  • Manage multiple timers at once
  • Set automatic rounding to billable time entries
  • Time tracking calendar detailed view

Collaboration

  • Create boards for specific projects
  • Organize your boards with lists and cards
  • Invite team members and clients to collaborate and comment on different tasks
  • Invoice an entire board in a single click
  • Get an overview of a board’s critical data
  • Organize your lists to reflect your workflow
  • Fill cards with a variety of information, such as checklists, worked hours, expenses, or attached documents
  • Set a deadline and an estimated time for each card
  • Drag your cards from list to list as work progresses
  • Get notified each time a card or list is modified or browse through a card’s activity

Expense Management & Invoicing

  • Record expenses against a project/supplier
  • Categorize your expenses
  • Attach supporting documents to your expenses
  • Bill your expenses
  • Register payments on expenses
  • Timesheets & expense submission
  • Timesheets & expense approval by project managers
  • Timesheets & expense approval by team leader

Pricing Info

Nutcache offers freelancer and enterprise pricing packages. Here’s an overview of its plans:

Freelancer – $8.95/month (annual billing) or $11.95 month-to-month

  • Maximum 1 user
  • Up to 50 clients
  • Unlimited invoices, templates, projects, and boards
  • Unlimited guest users
  • Budget management
  • Time and expense tracking

Pro – $6/user/month (annual billing) or $8 month-to-month

  • Minimum 5 users
  • Unlimited users

All features of the Freelancer edition, plus:

  • Unlimited clients
  • Project templates and reports
  • KPI and analysis tools
  • Document storage: 25 GB

Enterprise – $12/user/month (annual billing) or $16 month-to-month

  • Minimum 5 users
  • Unlimited users

All features of the Pro edition, plus:

  • Advanced budget management
  • Team management
  • Agile planner
  • Time and expense approvals
  • Document storage: 100 GB
  • Custom security profiles

For larger teams with more than 150 users, you can contact the vendor for a custom pricing.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Rakuten, White Whale, Ombrages

Integrations

Integrates with online payment channels: PayPal, Stripe, Authorize.net, 2Checkout, and major credit cards. Likewise, Nutcache has plans to develop third-party integrations to continuously improve its app and aim to become one of the best time-tracking software in the market.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A collaborative project management software that integrates the agile approach for accelerated workflows of agile teams.

Company Email

support@nutcache.com

Contact No.

Company's Address

Nutcache
1270 Boulevard Dagenais O
Laval, QC H7L 4S3
Canada

Freshdesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.3

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $15

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Ticket Management and Monitoring
  • Team Inbox
  • SLA Management
  • Agent Collision Detection
  • Custom Ticket Creation
  • Repeated Action Automation
  • Pre-formatted Response Generation
  • Team Huddle
  • Shared Ownership
  • Linked Tickets
  • Ticket Splitting
  • Multichannel Support
  • Ticket Dispatch
  • Intelligent Ticket Management
  • Time-triggered Automation
  • Event-triggered Automation
  • Real-time Email Notification
  • Immediate Solutions Provider
  • Email to Knowledge Base Content
  • Feedback Mechanism
  • Knowledge Base Monitoring
  • Moderation Creation and Management
  • Forum topic to ticket conversion
  • Helpdesk and customer satisfaction reports
  • Real-time customer analytics
  • Customized Reports
  • Portal Design and Customization
  • Agent Management and Delegation
  • Custom Ticketing, URL, and apps
  • Customer Segmentation
  • Custom SSL Certificates
  • IP and Network Restrictions
  • Identity and Access Management

Pricing Info

Freshdesk offers four subscription plans plus a free app. The vendor provides 24/5 phone support and 24/7 email support. You can test it first when you sign up for Freshdesk free trial here.

Sprout – free, unlimited number of agents

  • Ticket Dispatch
  • Email Ticketing
  • Ticket Trend Report
  • Social Ticketing
  • Knowledge Base
  • Team Collaboration
  • Call to ticket conversion

Blossom –  $15 per agent per month (billed annually)

  • All Sprout features
  • Chat and call management
  • Business Hours
  • Automation
  • SLA Management
  • Marketplace Apps
  • Helpdesk In-Depth
  • Collision Detection

Garden – $29 per agent per month (billed annually)

  • All Blossom features
  • Time Tracking
  • Call Masking
  • IVR
  • Triggered Messages
  • Session Replay
  • CSAT Surveys
  • Embedded Chat FAQs
  • Multilingual Helpdesk
  • Performance Reports

Estate – $49 per agent per month (billed annually)

  • All Garden features
  • Call Barging and Monitoring
  • Support Bot
  • Portal Customization
  • Smart Call Escalations
  • In-app Chat Campaigns
  • Ticket Assignment Automation
  • Multiple SLAs and Timezones
  • Custom Roles
  • Enterprise Reporting

Forest – $109 per agent per month (billed annually)

  • All Estate features
  • IP Whitelisting
  • Holiday Routing for Phone Calls
  • Sandbox
  • Multilingual Chat FAQs
  • Co-browsing
  • HIPAA Compliance
  • Data Centre Location
  • Extendable API Rate Limit

Field Service Management – $29 per field technician per month (billed annually)

  • Available on Estate and Forest Plans
  • Add field technicians
  • Generate curated reports
  • Manage schedules and appointments
  • Monitor service performance

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Unicef, Sony Pictures, Petronas

Integrations

Freshdesk can be integrated immediately fresh-out-of-the-box with an ever-growing, extensive array of apps. These include the following:

  • Box
  • Campaign Monitor
  • Capsule
  • Constant Check
  • Dropbox
  • Facebook
  • FetchFlow
  • Freshbooks
  • Freshchat
  • FreshPlugs
  • Gmail Gadgets
  • Google Apps (Gmail, Drive, Calendar, Contacts, Hangouts, and Analytics)
  • Harvest
  • HelpOnClick
  • Highrise
  • iContact
  • Jiira
  • Knowlarity
  • LogMeIn
  • Magento
  • Mailchimp
  • Microsoft Teams
  • Nimble
  • Olark
  • OneSky
  • RESTful API
  • Salesforce
  • Shopify
  • Slack
  • Snap Engage
  • SugarCRM
  • SurveyMonkey
  • Twitter
  • Userlike
  • Woo Themes
  • Xero
  • Zapier
  • Zoho CRM

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

FSM backed by the 2018 Best Help Desk Software Award Winner for 2018 for being an intuitive, robust, and collaborative omnichannel customer service platform.

Company Email

support@freshdesk.com

Contact No.

Company's Address

311 California Street
San Francisco, CA 94104
USA

Product Comparisons

Name
Comparision

Popular Alternatives

Product Name
Score

All the data, details and reviews that we presented in this table were collected from official company sites, marketing resources available online, actual experience from real clients as well as our individual everyday use of every app by an expert. We do our best to comprehensively analyze every software, therefore we not only test it on our own, but we also correlate our observations with opinions of other people from the B2B community.

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