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Compare Salesforce Field Service Lightning vs Mobile Field Report

What is better Salesforce Field Service Lightning or Mobile Field Report? Purchasing the appropriate Project Management Software product is as simple as comparing the solid and weak characteristics and terms offered by Salesforce Field Service Lightning and Mobile Field Report. Here it's also possible to match their all round scores: 9.4 for Salesforce Field Service Lightning vs. 7.2 for Mobile Field Report. Or you can verify their general user satisfaction rating, 100% for Salesforce Field Service Lightning vs. 96% for Mobile Field Report.

We suggest that you put some effort and analyze their specific functions and decide which one is the better option for your business. Likewise, bear in mind to consider your company’s or industry’s special situation, such as, a multilingual solution for a global staff or a mobile app to help you work in the field.

If you need to quickly decide on the optimal Field Service Management Software - FSM according to our review team we suggest you take a look at one of these products: ProntoForms, Jobber, Salesforce Field Service Lightning.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Push notifications
  • Automatic real-time updates
  • Day view
  • Guided instructions
  • Centralized knowledge hub
  • Collaboration
  • Contact database
  • Service reports
  • Barcode scanner
  • Service contracts
  • Maintenance plans
  • Offline priming sync
  • Customized mobile app
  • Polygon mapping
  • Routing
  • Dispatching
  • One-click scheduling optimization
  • Crew scheduling
  • Return merchandise
  • Authorizations
  • Asset tracking & management
  • Inventory management
  • Work order management
  • Contractor management
  • Reporting & dashboards
  • Service history tracking
  • Field payment collection
  • Native Android and iOS apps

Pricing Info

For Managers/Employees

Mobile Employees

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Dispatchers

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Field Service Lightning Plus 

  • Enterprise – $200/user per month (billed annually)
  • Unlimited – $350/user per month (billed annually)

For Contractors

  • Contractor – $50/user per month (billed annually)
  • Contractor Plus – $75/user per month (billed annually)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Salesforce Field Service Lightning integrates with apps, systems, and data across the Salesforce cloud ecosystem, as well as third party apps and services for accounting, email, scheduling, help desk, and customer support, among others.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Field management solution for managers, contractors, and mobile employees

Company Email

Contact No.

Company's Address

The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States

Popular Alternatives

Product Name
Score

NOAWARDS
YET

SmartScore™

OUR SCORE 7.2

User Satisfaction

CUSTOMER EXPERIENCE 96%

Pricing

Starting from $22

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Smart Dispatch
  • Time Tracker on Site
  • Maintenance Scheduler
  • iPad/iPhone compatible
  • Field Service Management
  • Job Management
  • Notes
  • Image Capture and Edit
  • Task Management
  • Invoice
  • Text Templates
  • Customer Notification
  • Generate and/or automate various types of reports

Pricing Info

Mobile Field Report offers three product packages, with all plans carrying a free trial period.

Starter (20 euros per month per user): Features include a maximum of 2 pictures per job and 10 steps per job.

Standard (by quote): Features include unlimited jobs, module time tracking, text templates, and a maximum of 50 steps per job.

Enterprise (by quote): Features include unlimited jobs and products, API to ERP, and customer notification.

Mobile Field Report lets you start with a small team for free.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Daikin Air Conditioning, Wimmer

Integrations

Mobile Field Report supports integration with the following business systems and applications:

  • Microsoft Excel
  • Microsoft Azure
  • SAP
  • Microsoft Navision

Mobile Field Report also offers several plugins that allow you to extend your software’s capabilities.

 

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Mobile Field Report offers job management, uploading files and pictures, customer reminder, time tracking, optimized dispatching and many more features.

Company Email

info@simplias.com

Contact No.

Company's Address

Simplias GmbH Baaderstrasse 43 80469 München

If you are still having doubts about which product will be best in your case it may be a sound idea to examine each service’s social metrics. Such metrics are quite often a sign of how popular a given software is and how big is its online presence. For instance, in case of Facebook Salesforce Field Service Lightning has 702381 likes on their official page while Mobile Field Report profile is liked by 853 users.

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