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Compare Salesforce Field Service Lightning vs MinuteDock

What is better Salesforce Field Service Lightning or MinuteDock? You can use our scoring system to give you a general idea which Project Management Software product is more suitable for your business. For overall product quality, Salesforce Field Service Lightning earned 9.4 points, while MinuteDock earned 7.4 points. At the same time, for user satisfaction, Salesforce Field Service Lightning scored 100%, while MinuteDock scored 100%.

Information regarding their features, tools, supported platforms, customer support, plus more are given below to give you a more versatile review. Keep in mind to purchase only the features that you need so you don’t waste cash for features that are unnecessary.

If you want to quickly find the top Field Service Management Software - FSM according to our experts we recommend you try out the following products: Salesforce Field Service Lightning, Jobber, ProntoForms.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Push notifications
  • Automatic real-time updates
  • Day view
  • Guided instructions
  • Centralized knowledge hub
  • Collaboration
  • Contact database
  • Service reports
  • Barcode scanner
  • Service contracts
  • Maintenance plans
  • Offline priming sync
  • Customized mobile app
  • Polygon mapping
  • Routing
  • Dispatching
  • One-click scheduling optimization
  • Crew scheduling
  • Return merchandise
  • Authorizations
  • Asset tracking & management
  • Inventory management
  • Work order management
  • Contractor management
  • Reporting & dashboards
  • Service history tracking
  • Field payment collection
  • Native Android and iOS apps

Pricing Info

For Managers/Employees

Mobile Employees

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Dispatchers

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Field Service Lightning Plus 

  • Enterprise – $200/user per month (billed annually)
  • Unlimited – $350/user per month (billed annually)

For Contractors

  • Contractor – $50/user per month (billed annually)
  • Contractor Plus – $75/user per month (billed annually)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Salesforce Field Service Lightning integrates with apps, systems, and data across the Salesforce cloud ecosystem, as well as third party apps and services for accounting, email, scheduling, help desk, and customer support, among others.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Field management solution for managers, contractors, and mobile employees

Company Email

Contact No.

Company's Address

The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States

Popular Alternatives

Product Name
Score

NOAWARDS
YET

SmartScore™

OUR SCORE 7.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $19

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Affordable
  • Content feature time tracking
  • Fast time tracking
  • Content feature invoicing
  • Invoice from your accounting system
  • Content feature reports
  • Get an overview of your time as well as money
  • Content feature goal hover
  • Stay on target and within budget
  • Content feature contacts
  • Categorize with contacts, projects, as well as tasks
  • Invoice your timesheets
  • In-depth reporting

Pricing Info

Get two months free when paying annually.

Freelancer/Individual: $19/month

Small Team: $49/month

Business: $99/month

Large Business: Contact the company for a quote.

Additional users cost $9 per user per month.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

  • Xero
  • QuickBooks Online
  • Freshbooks

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Specially built for small businesses that are looking for something simple, MinuteDock is an ideal solution to tracking time on clients and tasks.

Company Email

Contact No.

Company's Address

You don’t want simply a broad array of functionalities and adjustable pricing plans from a credible Project Management Software. Almost as significant as main features is a top-notch customer support. You want to make sure that if you have any questions about Salesforce Field Service Lightning or MinuteDock, or you face some problems, or perhaps you’ll need to request a certain revision or functionality useful to your business you can rely on a responsive and helpful customer support. Check out whether solutions such as phone support, tickets or live chat are available. It’s also a significant advantage if you can benefit from personal training or at the very least a knowledge base you can use.

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