MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

Compare Salesforce Field Service Lightning vs mHelpDesk

What is better Salesforce Field Service Lightning or mHelpDesk? Today’s firms want the best Project Management Software product to stay competitive. On this page we help you with buying the best service, by allowing you to assess Salesforce Field Service Lightning and mHelpDesk down to the very details of their individual offers.

It is also possible to examine our total scoring values, which rate the software general quality and performance. Salesforce Field Service Lightning got a 9.4 score, while mHelpDesk has a score of 8.4. Likewise, you can compare their general user satisfaction rating: 100% (Salesforce Field Service Lightning) against 93% (mHelpDesk). Don’t forget to opt for the software that best addresses your most urgent needs, not the software with a lot of features.

Our team put a lot of effort to review all popular Field Service Management Software - FSM products that you can find on the market, but among them these three deserved our special attention: ProntoForms, Salesforce Field Service Lightning, Jobber.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Push notifications
  • Automatic real-time updates
  • Day view
  • Guided instructions
  • Centralized knowledge hub
  • Collaboration
  • Contact database
  • Service reports
  • Barcode scanner
  • Service contracts
  • Maintenance plans
  • Offline priming sync
  • Customized mobile app
  • Polygon mapping
  • Routing
  • Dispatching
  • One-click scheduling optimization
  • Crew scheduling
  • Return merchandise
  • Authorizations
  • Asset tracking & management
  • Inventory management
  • Work order management
  • Contractor management
  • Reporting & dashboards
  • Service history tracking
  • Field payment collection
  • Native Android and iOS apps

Pricing Info

For Managers/Employees

Mobile Employees

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Dispatchers

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Field Service Lightning Plus 

  • Enterprise – $200/user per month (billed annually)
  • Unlimited – $350/user per month (billed annually)

For Contractors

  • Contractor – $50/user per month (billed annually)
  • Contractor Plus – $75/user per month (billed annually)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Salesforce Field Service Lightning integrates with apps, systems, and data across the Salesforce cloud ecosystem, as well as third party apps and services for accounting, email, scheduling, help desk, and customer support, among others.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Field management solution for managers, contractors, and mobile employees

Company Email

Contact No.

Company's Address

The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States

Popular Alternatives

Product Name
Score

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Lead Management (CRM)
  • Estimates and Quotes
  • Online Booking
  • Workflow Management
  • Job Management
  • Recurring Jobs
  • Scheduling & Dispatch
  • Drag and Drop Calendar
  • GPS Tracking
  • Live Mapping and Map View Routing
  • Custom Forms
  • Staff Communication
  • Text Message Dispatching
  • Inventory Tracking
  • Multi-Location Inventory Tracking
  • Offline Access
  • Scheduling
  • Estimates
  • Job Manager
  • Real-Time Communication
  • Payment Processing
  • Customer Database (CRM)
  • Customer Communication
  • Customer Portal
  • Customer Equipment
  • Automated Customer Notifications
  • Billing & Invoicing
  • Payment Processing
  • Online Payments
  • Timesheets
  • Financial Reporting
  • Staff Productivity Reporting
  • Customer Reporting
  • Custom Reporting
  • Integrations

Pricing Info

mHelpDesk pricing details are available by quote only. Contact the company to get a customized quote for your needs.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Walls By Design, ENCOMPASS Inspections, Chicago Kitchen Services

Integrations

mHelpDesk supports integrations with the following business systems and applications:

  • QuickBooks Desktop
  • QuickBooks Online
  • Google Calendar
  • HomeAdvisor
  • Authorize.NET
  • Stripe
  • PayPal
  • Square

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Cloud-based field service management software that simplifies and automates business processes.

Company Email

happy@mhelpdesk.com

Contact No.

Company's Address

3060 Williams Dr, Suite 510
Fairfax, VA 22031
USA

Popular Alternatives

Product Name
Score

If you are still having doubts about which product will be best for your business it might be a good idea to examine each service’s social metrics. These metrics are quite often a way to see how popular every solution is and how big is its online presence. For example Salesforce Field Service Lightning Twitter account has currently 434054 followers. At the same time mHelpDesk Twitter is followed by 1672 users.

Page last modified