MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

Compare Salesforce Field Service Lightning vs Merlin Project

What is better Salesforce Field Service Lightning or Merlin Project? If you’re experiencing a hard time deciding on the best Project Management Software product for your situation, it’s a good idea to do a comparison of the available software and see which service offers more advantages. In particular, here you can examine Salesforce Field Service Lightning (overall score: 9.4; user rating: 100%) vs. Merlin Project (overall score: 7.2; user rating: 89%) for their overall performance.

You can even see which one provides more tools that you need or which has more flexible pricing plans for your current budget constraints. Having a clear table to evaluate their features will significantly improve the odds of finding the appropriate product for your company. Take a closer look at other aspects of the software for example intuitiveness, flexibility, scalability, and pricing terms.

In case you you want to quickly find the best Field Service Management Software - FSM according to our experts we advise you take a look at these products: ProntoForms, Freshdesk, Salesforce Field Service Lightning.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Push notifications
  • Automatic real-time updates
  • Day view
  • Guided instructions
  • Centralized knowledge hub
  • Collaboration
  • Contact database
  • Service reports
  • Barcode scanner
  • Service contracts
  • Maintenance plans
  • Offline priming sync
  • Customized mobile app
  • Polygon mapping
  • Routing
  • Dispatching
  • One-click scheduling optimization
  • Crew scheduling
  • Return merchandise
  • Authorizations
  • Asset tracking & management
  • Inventory management
  • Work order management
  • Contractor management
  • Reporting & dashboards
  • Service history tracking
  • Field payment collection
  • Native Android and iOS apps

Pricing Info

For Managers/Employees

Mobile Employees

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Dispatchers

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Field Service Lightning Plus 

  • Enterprise – $200/user per month (billed annually)
  • Unlimited – $350/user per month (billed annually)

For Contractors

  • Contractor – $50/user per month (billed annually)
  • Contractor Plus – $75/user per month (billed annually)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Salesforce Field Service Lightning integrates with apps, systems, and data across the Salesforce cloud ecosystem, as well as third party apps and services for accounting, email, scheduling, help desk, and customer support, among others.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Field management solution for managers, contractors, and mobile employees

Company Email

Contact No.

Company's Address

The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States

Popular Alternatives

Product Name
Score

NOAWARDS
YET

SmartScore™

OUR SCORE 7.2

User Satisfaction

CUSTOMER EXPERIENCE 89%

Pricing

Starting from $99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Kanban (agile pm)
  • Gantt (traditional pm)
  • Hybrid pm (agile and traditional)
  • Resource pools
  • Groupings
  • Styles
  • Mind maps
  • Utilization
  • Activities and Milestones
  • Time Planning
  • Cost Management
  • Library
  • Net Plan
  • Mind Map
  • Organizational Chart
  • Resource and Personnel Management
  • Assignments
  • Modular Structure Reporting
  • Assorted Charts
  • Attachments

Pricing Info

Merlin Project 5 subscriptions:

USD 149 (149 EUR) / year & user

  • Regular price. Modify your subscription dynamically to match your team size.
  • If you work in larger teams, volume discounts are offered.

USD 99 (99 EUR) / year & user

  • Offer for Merlin Project 4 users
  • Special price available for those who subscribe before December 31, 2018.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Merlin Project works perfectly with other applications. Regardless of where your data comes from, Merlin Project will import it completely. In fact, Merlin Project can also export data to many other file formats and applications as well. Here is a summary of integrations with other applications and technologies, and how Merlin Project works with them.

  • Apple Calendar
  • Apple Contacts
  • Apple Reminders
  • iCloud, Dropbox & others
  • Filesharing
  • MS Excel
  • MS Project MPP and XML Import/ XML Export
  • CSV (MS Excel, Numbers and other, supports encoding settings)
  • XML (all Merlin Project fields)
  • NovaMind 4 & NovaMind 5
  • FreeMind
  • MindManager

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Merlin Project is the leading project management software for the Mac, and is used by many tens of thousands of happy customers across all industries.

Company Email

office@projectwizards.net

Contact No.

Company's Address

ProjectWizards GmbH
Lichtenrader Strasse 11
49324 Melle
Germany

If you continue having doubts about which service will perform best for your company it may be a sensible idea to investigate each service’s social metrics. These metrics are frequently a sign of how popular each service is and how wide is its online presence. For example Salesforce Field Service Lightning Twitter profile has currently 434054 followers. At the same time Merlin Project Twitter is followed by 2238 people.

Page last modified