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Compare Salesforce Field Service Lightning vs Link-OM

What is better Salesforce Field Service Lightning or Link-OM? Today’s firms need the top Project Management Software product to remain competitive. On this page we help you with choosing the best service, by allowing you to evaluate Salesforce Field Service Lightning and Link-OM down to the very details of their individual functions.

It is also possible to make use of our total scoring values, which rate the software overall quality and performance. Salesforce Field Service Lightning got a 9.4 score, while Link-OM has a score of 8.0. Likewise, you may compare their general user satisfaction rating: 100% (Salesforce Field Service Lightning) against 100% (Link-OM). Don’t forget to select the solution that best answers your most urgent priorities, not the application with the most robust features.

Those of you who are pressed for time or need a Field Service Management Software - FSM recommendation from our team may want to examine these top choices for this year: ProntoForms, Salesforce Field Service Lightning, Jobber.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Push notifications
  • Automatic real-time updates
  • Day view
  • Guided instructions
  • Centralized knowledge hub
  • Collaboration
  • Contact database
  • Service reports
  • Barcode scanner
  • Service contracts
  • Maintenance plans
  • Offline priming sync
  • Customized mobile app
  • Polygon mapping
  • Routing
  • Dispatching
  • One-click scheduling optimization
  • Crew scheduling
  • Return merchandise
  • Authorizations
  • Asset tracking & management
  • Inventory management
  • Work order management
  • Contractor management
  • Reporting & dashboards
  • Service history tracking
  • Field payment collection
  • Native Android and iOS apps

Pricing Info

For Managers/Employees

Mobile Employees

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Dispatchers

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Field Service Lightning Plus 

  • Enterprise – $200/user per month (billed annually)
  • Unlimited – $350/user per month (billed annually)

For Contractors

  • Contractor – $50/user per month (billed annually)
  • Contractor Plus – $75/user per month (billed annually)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Salesforce Field Service Lightning integrates with apps, systems, and data across the Salesforce cloud ecosystem, as well as third party apps and services for accounting, email, scheduling, help desk, and customer support, among others.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Field management solution for managers, contractors, and mobile employees

Company Email

Contact No.

Company's Address

The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States

Popular Alternatives

Product Name
Score

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $19

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Client Management
  • Document Management
  • Issue Management
  • Knowledge Base
  • Milestone Management
  • Project Hierarchy
  • Unified Task Management
  • Ticket Management
  • Reports

Pricing Info

Link-OM is available in a personal and enterprise pricing payment plan:

Professional – $19/user/month

  • Basic Task and Operation Management
  • 2GB Storage
  • Project Feeds
  • Manage Tasks
  • Dashboards
  • Discussion in Tasks
  • Document Sharing
  • Gantt Chart View
  • Calendar
  • Milestone Management
  • Issues Management
  • Tickets Support
  • Auto-Email / Email Integration
  • Time Tracking
  • Sub-Tasks
  • Task Duration
  • Project Report
  • Project Status Report
  • Milestones Report
  • Ticket Report
  • Task Report
  • Issue Report
  • Staff Activity Report
  • Gantt Chart

Enterprise – Enterprise Pricing starts at $39/month

  • All Professional features
  • 5GB Storage Space
  • Client Portal

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Link-OM operations management software enhances the performance and growth potential of a business by harnessing tailored capabilities of your organisation.

Company Email

Contact No.

Company's Address

Lv 12 530 Little Collins Street
Melbourne, VIC 3000
Australia

You don’t want only a broad set of features and adjustable pricing from a well-known Project Management Software. Almost as essential as key features is a trustworthy customer support. You want to ensure that if you have any questions about Salesforce Field Service Lightning or Link-OM, or you face some problems, or maybe you’ll need to request a specific revision or feature useful to your team you can count on a responsive and helpful customer support. Examine whether services such as phone support, tickets or live chat are offered. What is more, it’s a major asset if you are able to enjoy individual training or at least an FAQ you can use.

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