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Compare Salesforce Field Service Lightning vs Journyx

What is better Salesforce Field Service Lightning or Journyx? We are here to streamline the whole process of contrasting Project Management Software products for you. For example, on this page you can verify the overall performance of Salesforce Field Service Lightning (9.4) and contrast it with the overall performance of Journyx (8.1). You can also match their overall user satisfaction rating: Salesforce Field Service Lightning (100%) vs. Journyx (100%).

What’s more, lexamine their features thoroughly to see which product can better deal with your company’s requirements. In general, any business solution must let you to immediately check the big picture, at the same time giving you quick access to the details.

Right now, the most popular products in our Field Service Management Software - FSM category are: Jobber, ProntoForms, Salesforce Field Service Lightning.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Push notifications
  • Automatic real-time updates
  • Day view
  • Guided instructions
  • Centralized knowledge hub
  • Collaboration
  • Contact database
  • Service reports
  • Barcode scanner
  • Service contracts
  • Maintenance plans
  • Offline priming sync
  • Customized mobile app
  • Polygon mapping
  • Routing
  • Dispatching
  • One-click scheduling optimization
  • Crew scheduling
  • Return merchandise
  • Authorizations
  • Asset tracking & management
  • Inventory management
  • Work order management
  • Contractor management
  • Reporting & dashboards
  • Service history tracking
  • Field payment collection
  • Native Android and iOS apps

Pricing Info

For Managers/Employees

Mobile Employees

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Dispatchers

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Field Service Lightning Plus 

  • Enterprise – $200/user per month (billed annually)
  • Unlimited – $350/user per month (billed annually)

For Contractors

  • Contractor – $50/user per month (billed annually)
  • Contractor Plus – $75/user per month (billed annually)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Salesforce Field Service Lightning integrates with apps, systems, and data across the Salesforce cloud ecosystem, as well as third party apps and services for accounting, email, scheduling, help desk, and customer support, among others.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Field management solution for managers, contractors, and mobile employees

Company Email

Contact No.

Company's Address

The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States

Popular Alternatives

Product Name
Score

NOAWARDS
YET

SmartScore™

OUR SCORE 8.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Time & Expense Tracking
  • Resource Management & Scheduling (PX only)
  • Data Validation & Corrections
  • Mobile Time Tracking
  • Billing & Payroll
  • Reporting
  • Integrations & Add-Ons
  • Customized Solutions
  • Customer Services
  • Security

Pricing Info

Journyx’s enterprise pricing information is available only upon request. Contact the vendor today for a needs analysis and custom quote and demo.

Journyx offers two solutions for your time tracking needs:

Journyx (core solution)

  • Web-based Time & Expense Tracking
  • Reporting
  • Approvals
  • Billing Automation
  • Payroll Automation
  • Integration with Accounting Packages
  • Integration with Microsoft Exchange
  • Pay Rates & Rules
  • Vacation & Time Off Actuals

Journyx PX

  • All Journyx features
  • Project Monitoring
  • Project Planning & Forecasting
  • Resource Allocation & Capacity Planning
  • Real-time Project Visibility
  • Integration with Microsoft® Project

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

NCR, Liz Claiborne, Kissimmee Utility, Authority, National Fair Housing Alliance

Integrations

Journyx integrates with the following business systems and applications:

  • QuickBooks
  • Microsoft Excel
  • Microsoft Project
  • Microsoft Exchange
  • Microsoft Dynamics GP, NAV, AX, SL, and 365
  • Sage

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Journyx is an online time and expense tracking solution that address the needs of multiple user types when it comes to tracking projects, expenses, and time.

Company Email

info@journyx.com

Contact No.

Company's Address

7600 Burnet Rd., Ste. 300
Austin, TX 78757
USA

You shouldn’t expect only a broad array of functionalities and scalable pricing packages from a popular Project Management Software. Almost as essential as main features is a trustworthy customer support. You want to ensure that if you have any questions about Salesforce Field Service Lightning or Journyx, or you face some problems, or maybe you’ll want to ask for a certain revision or feature useful to your business you can count on a responsive and helpful customer support. See if solutions such as phone support, tickets or live chat are offered. It’s also a big plus if you are able to benefit from personal training or at least a knowledge base you can use.

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