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Compare Salesforce Field Service Lightning vs ITM Platform

What is better Salesforce Field Service Lightning or ITM Platform? Today’s enterprises want the most effective Project Management Software product to continue to be competitive. On this page we help you with buying the best product, by allowing you to compare Salesforce Field Service Lightning and ITM Platform down to the very details of their individual modules.

It is also possible to check our overall scoring values, which rate the software overall quality and performance. Salesforce Field Service Lightning got a 9.4 score, while ITM Platform has a score of 8.0. Likewise, it is possible to compare their general user satisfaction rating: 100% (Salesforce Field Service Lightning) against 98% (ITM Platform). Remember to select the software that best addresses your most crucial issues, not the solution with the most robust features.

Currently, the most popular services in our Field Service Management Software - FSM category are: Jobber, Salesforce Field Service Lightning, ProntoForms.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Push notifications
  • Automatic real-time updates
  • Day view
  • Guided instructions
  • Centralized knowledge hub
  • Collaboration
  • Contact database
  • Service reports
  • Barcode scanner
  • Service contracts
  • Maintenance plans
  • Offline priming sync
  • Customized mobile app
  • Polygon mapping
  • Routing
  • Dispatching
  • One-click scheduling optimization
  • Crew scheduling
  • Return merchandise
  • Authorizations
  • Asset tracking & management
  • Inventory management
  • Work order management
  • Contractor management
  • Reporting & dashboards
  • Service history tracking
  • Field payment collection
  • Native Android and iOS apps

Pricing Info

For Managers/Employees

Mobile Employees

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Dispatchers

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Field Service Lightning Plus 

  • Enterprise – $200/user per month (billed annually)
  • Unlimited – $350/user per month (billed annually)

For Contractors

  • Contractor – $50/user per month (billed annually)
  • Contractor Plus – $75/user per month (billed annually)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Salesforce Field Service Lightning integrates with apps, systems, and data across the Salesforce cloud ecosystem, as well as third party apps and services for accounting, email, scheduling, help desk, and customer support, among others.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Field management solution for managers, contractors, and mobile employees

Company Email

Contact No.

Company's Address

The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States

Popular Alternatives

Product Name
Score

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Project management
  • Task management
  • Monitor revenue information
  • Assign information to clients
  • Import MS Project and API
  • Resource management
  • Cellular app
  • Multi-language and multi-currency
  • Portfolio and programs
  • Spending and budgets
  • Dashboard
  • Supplier management
  • Document management
  • Integrated social network
  • Custom fields
  • Online support and training

Pricing Info

Contact ITM Platform for information on their basic and enterprise pricing licensing options. You can also sign up for a free trial to see if the software is a perfect fit for your business.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Repsol SA, Lafarge, Berge, Eutelsat Communications

Integrations

ITM Platform integrates with the following business systems and applications:

  • JIRA
  • Slack
  • API
  • Google calendar
  • Microsoft Excel
  • MS Project:
  • Outlook Plug-in
  • Zapier

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ITM Platform offers practical and powerful project management solutions as well as portfolio management, projects programs, resources, and services.

Company Email

info@itmplatform.com

Contact No.

Company's Address

ITM Platform
Santa Engracia 90
Madrid 28010
Spain

Almost as important as useful features and client support level are pricing packages made available by Salesforce Field Service Lightning and ITM Platform. Although cost should not be the only factor it’s surely a significant thing to think about. You should expect a flexible pricing package that can be adjusted to your company size and easily scaled up if your business grows. Be sure that you don’t select packages that include complex tools that you won’t find a use for and always make an effort to get in touch with the vendor directly because big companies can often benefit from special pricing. You should also give a chance to a free trial or demo of each product to spend at least some time working with it. It’s a valuable experience that doesn’t require you to invest any money and gives you a solid overview of what it feels like to work with Salesforce Field Service Lightning and ITM Platform.

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