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Compare Salesforce Field Service Lightning vs IT Pro Dashboard

What is better Salesforce Field Service Lightning or IT Pro Dashboard? With various features, pricing, terms, and more to compare, determining the best Project Management Software for your firm is hard. However making use of our system, it's easy to match the features of Salesforce Field Service Lightning and IT Pro Dashboard including their general rating, respectively as: 9.4 and 8.0 for overall score and 100% and 96% for user satisfaction.

You can also assess them feature by feature check out which application is a better fit for your enterprise. Don’t forget to use a trial version first prior to subscribing to experience how the software works in real setting.

Our team put a lot of effort to review all popular Field Service Management Software - FSM products that you can find out there, but among all the ones we reviewed these three caught our special attention: Freshdesk, Salesforce Field Service Lightning, ProntoForms.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Push notifications
  • Automatic real-time updates
  • Day view
  • Guided instructions
  • Centralized knowledge hub
  • Collaboration
  • Contact database
  • Service reports
  • Barcode scanner
  • Service contracts
  • Maintenance plans
  • Offline priming sync
  • Customized mobile app
  • Polygon mapping
  • Routing
  • Dispatching
  • One-click scheduling optimization
  • Crew scheduling
  • Return merchandise
  • Authorizations
  • Asset tracking & management
  • Inventory management
  • Work order management
  • Contractor management
  • Reporting & dashboards
  • Service history tracking
  • Field payment collection
  • Native Android and iOS apps

Pricing Info

For Managers/Employees

Mobile Employees

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Dispatchers

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Field Service Lightning Plus 

  • Enterprise – $200/user per month (billed annually)
  • Unlimited – $350/user per month (billed annually)

For Contractors

  • Contractor – $50/user per month (billed annually)
  • Contractor Plus – $75/user per month (billed annually)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Salesforce Field Service Lightning integrates with apps, systems, and data across the Salesforce cloud ecosystem, as well as third party apps and services for accounting, email, scheduling, help desk, and customer support, among others.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Field management solution for managers, contractors, and mobile employees

Company Email

Contact No.

Company's Address

The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States

Popular Alternatives

Product Name
Score

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 96%

Pricing

Starting from $99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Task Management
  • Billing
  • Alerts
  • Reports
  • Document Management
  • Helpdesk
  • Contracts
  • Client Portal
  • CRM
  • POS

Pricing Info

IT Pro Dashboard offers a single enterprise pricing plan for users to choose from. Give the details a look, and select the best plan for your business:

IT Pro Dashboard – $99/month

  • Includes 3 Users
  • $25 per additional iser
  • Free support
  • Unlimited Training
  • Free Set Up and Integration
  • Free Data Migration

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Willow Bay Computer, Visualize IT, AIR Technology

Integrations

IT Pro Dashboard integrates with the following business systems and applications:

  • QuickBooks
  • Office365
  • Exchange
  • Google Apps

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Karisoft’s IT Pro Dashboard is a simple and intuitive IT Ticketing – PSA software. It offers a complete selection of functionalities designed for small to mid-size IT service companies.

Company Email

info@karisoft.com

Contact No.

Company's Address

181 Wells Ave, Suite 203
Newton, MA 02459
USA

It may not always be sufficient to just compare Salesforce Field Service Lightning and IT Pro Dashboard against each other. Although specific tools, cost and user reviews are all important and should be taken into account when making a final decision, you should also pay attention to the recognition and awards merited by every product. Frequently a less dominant app may turn out to be an amazing choice that was a winner of many industry awards such as our Supreme Software Award which proves that in spite of lesser market presence it’s a significant rival to the solutions that dominate the market.

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