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Compare Salesforce Field Service Lightning vs Homebase

What is better Salesforce Field Service Lightning or Homebase? If you want a competent Project Management Software product for your business you must invest time and assess different options. It doesn’t have to be tricky, and can be as simple as matching their traits in a table like the one below. You will also get a quick idea how each product works. As an example, on this page you can find Salesforce Field Service Lightning’s overall score of 9.4 and compare it against Homebase’s score of 9.1; or Salesforce Field Service Lightning’s user satisfaction level at 100% versus Homebase’s 97% satisfaction score.

The comparison can help you find out the good and bad points of each service, and make up your mind on which matches your requirements better. Beyond the rich features, the software which is simple and intuitive is always the better product.

If you would like to quickly decide on the best Field Service Management Software - FSM according to our review team we advise you check out the following products: Salesforce Field Service Lightning, Jobber, ProntoForms.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Push notifications
  • Automatic real-time updates
  • Day view
  • Guided instructions
  • Centralized knowledge hub
  • Collaboration
  • Contact database
  • Service reports
  • Barcode scanner
  • Service contracts
  • Maintenance plans
  • Offline priming sync
  • Customized mobile app
  • Polygon mapping
  • Routing
  • Dispatching
  • One-click scheduling optimization
  • Crew scheduling
  • Return merchandise
  • Authorizations
  • Asset tracking & management
  • Inventory management
  • Work order management
  • Contractor management
  • Reporting & dashboards
  • Service history tracking
  • Field payment collection
  • Native Android and iOS apps

Pricing Info

For Managers/Employees

Mobile Employees

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Dispatchers

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Field Service Lightning Plus 

  • Enterprise – $200/user per month (billed annually)
  • Unlimited – $350/user per month (billed annually)

For Contractors

  • Contractor – $50/user per month (billed annually)
  • Contractor Plus – $75/user per month (billed annually)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Salesforce Field Service Lightning integrates with apps, systems, and data across the Salesforce cloud ecosystem, as well as third party apps and services for accounting, email, scheduling, help desk, and customer support, among others.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Field management solution for managers, contractors, and mobile employees

Company Email

Contact No.

Company's Address

The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States

Popular Alternatives

Product Name
Score

NOAWARDS
YET

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

Starting from $16

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Employee Scheduling
  • Custom Schedule Templates
  • Schedule Creation and Management
  • Schedule Notification
  • Shift Management
  • Time Off and Availability Management
  • Labor, Sales, and Weather Forecast
  • Time Clock
  • Monitor Paid and Unpaid Breaks
  • Pin-based Entry
  • Offline Mode For Time Clock
  • Automatic Calculations and Overtime
  • Easy Export To Payroll
  • Automatic Identification of Errors
  • Labor-Cost Reporting

Pricing Info

Basic – Free

  • 1 location
  • Unlimited number of employees
  • Scheduling
  • Timesheets
  • Time Clock
  • Team Communication
  • Hiring
  • Reporting
  • Mobile Apps

Essentials – $16/month ($192/year per location)

  • Unlimited number of employees
  • All Basic features, plus:
  • SMS Notifications
  • Mobile GPS Timeclock

Plus – $40/month ($480/year per location)

  • Unlimited number of employees
  • All Essential features, plus:
  • Manager Logbook
  • Early Clock In Prevention
  • Multi-location Support
  • Paid time off accrual
  • Message read receipts
  • Multiple Role Types: salaried, multiple wage rates
  • Timesheet Approvals & Restrictions
  • 4 Years of Time Card Storage with Edit History

Enterprise$80/month ($960/year per location)

  • Unlimited number of employees
  • All Plus features, plus:
  • Auto-scheduling Functionality
  • Advanced Schedule Forecasting
  • API Access to Plug Into Outside Systems
  • Dedicated Account Management

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Evergreen's Salad, Cutters Cigar Emporium, Stella Taco

Integrations

Homebase integrates with the following business systems and applications:

Job boards

  • Indeed
  • Google
  • Facebook
  • Twitter
  • ZipRecruiter
  • Craiglist
  • Glassdoor
  • Trovit

Analytics

  • Bevspot
  • Ctuit

Payroll

  • Wells Fargo
  • Gusto
  • Heartland
  • Square Payroll
  • ADP
  • QuickBooks
  • Bank of America
  • Millenium
  • SurePayroll

POS

  • Toast
  • PayAnywhere
  • Clover
  • Poynt
  • Talech
  • Square
  • Upsurve
  • Lightspeed
  • Revel Systems

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Offers cloud-based time clock and time sheets that allow users to track hours from anywhere, and save time on preparing payroll.

Company Email

help@joinhomebase.com

Contact No.

Company's Address

425 2nd St
San Francisco, CA 94107
USA

You don’t want simply a broad array of features and scalable pricing from a credible Project Management Software. Almost as crucial as main features is a quality customer support. You want to guarantee that in a situation where you have any questions about Salesforce Field Service Lightning or Homebase, or you struggle with some problems, or maybe you’ll want to request a specific update or feature beneficial to your team you can rely on a responsive and helpful customer support. Check out whether options such as phone support, tickets or live chat are offered. What is more, it’s a major asset if you can enjoy personal training or at least a knowledge base you can use.

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