MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

Compare Salesforce Field Service Lightning vs Hive

What is better Salesforce Field Service Lightning or Hive? If you’re having a tough time deciding on the best Project Management Software product for your situation, we suggest that you compare and contrast the available software and find out which solution offers more benefits. In particular, here you can review Salesforce Field Service Lightning (overall score: 9.4; user rating: 100%) vs. Hive (overall score: 8.5; user rating: 97%) for their overall performance.

You can even see which one provides more tools that you need or which has more flexible pricing plans for your current budget. Having a clear table to match their features will significantly improve the chances of finding the appropriate product for your company. Take a closer look at other areas of the software such as if it’s easy to use, flexibility, scalability, and pricing plans.

Currently, the most popular services in our Field Service Management Software - FSM category are: Salesforce Field Service Lightning, ProntoForms, Jobber.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Push notifications
  • Automatic real-time updates
  • Day view
  • Guided instructions
  • Centralized knowledge hub
  • Collaboration
  • Contact database
  • Service reports
  • Barcode scanner
  • Service contracts
  • Maintenance plans
  • Offline priming sync
  • Customized mobile app
  • Polygon mapping
  • Routing
  • Dispatching
  • One-click scheduling optimization
  • Crew scheduling
  • Return merchandise
  • Authorizations
  • Asset tracking & management
  • Inventory management
  • Work order management
  • Contractor management
  • Reporting & dashboards
  • Service history tracking
  • Field payment collection
  • Native Android and iOS apps

Pricing Info

For Managers/Employees

Mobile Employees

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Dispatchers

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Field Service Lightning Plus 

  • Enterprise – $200/user per month (billed annually)
  • Unlimited – $350/user per month (billed annually)

For Contractors

  • Contractor – $50/user per month (billed annually)
  • Contractor Plus – $75/user per month (billed annually)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Salesforce Field Service Lightning integrates with apps, systems, and data across the Salesforce cloud ecosystem, as well as third party apps and services for accounting, email, scheduling, help desk, and customer support, among others.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Field management solution for managers, contractors, and mobile employees

Company Email

Contact No.

Company's Address

The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States

Popular Alternatives

Product Name
Score

NOAWARDS
YET

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

Starting from $12

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Multiple views
  • Flexible projects
  • Action templates
  • Action cards
  • Action list
  • Forms
  • Chat
  • Collaboration
  • File sharing
  • External use
  • Analytics
  • Predictive alerts
  • Time tracking & resourcing
  • Powered to do lists
  • Status view
  • Project tracking
  • Gantt chart
  • Group communication
  • Direct messages
  • Automatic updates
  • Files & folders
  • Simple workflows
  • Import tasks
  • Integrations

Pricing Info

Hive provides a straightforward SMB and enterprise pricing model with two plans:

Professional @ $12/user/month

  • Unlimited projects and messages
  • Unlimited standard integrations
  • Desktop and mobile apps
  • Up to 100 users

Enterprise @ custom pricing

  • Everything in Professional
  • On-premises installation available
  • Custom Integrations
  • Compliance export
  • 24 hours response line

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

PWC, Uber, Deloitte, Nike, Upshot Inc, Navigating cancer, Barefoot Proximity, University of Arizona, The Hire Key, Survey Local, Dapa Marketing,

Integrations

Hive has native integrations to popular tools such as Google Drive, Dropbox, and Zoom, among others. Through Zapier, Hive boasts of over 1,ooo integrations to all the other tools you use.

 

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A powerful, cloud-based collaboration and project management software for busy teams in small and midsize organizations.

Company Email

Contact No.

Company's Address

Hive
New York, New York
USA

Almost as crucial as functionalities and user support level are pricing plans made available by Salesforce Field Service Lightning and Hive. Although price should not be the only factor it’s surely an important thing to think about. You should look for a flexible pricing plan that can be matched with your company size and painlessly scaled up when your team grows. Be sure that you don’t pick plans that have advanced tools that you won’t use and always try to contact with the vendor directly as enterprises can usually count on discounts. You should also check out a free trial or demo of every solution to spend at least some time on actual work with the system. It’s a valuable experience that doesn’t ask you to invest any money and offers a solid overview of what it’s like to work with Salesforce Field Service Lightning and Hive.

Page last modified