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Compare Salesforce Field Service Lightning vs Hippo CMMS

What is better Salesforce Field Service Lightning or Hippo CMMS? When choosing the best Project Management Software for your enterprise it is recommended that you compare the characteristics, costs, along with other essential info regarding the product and vendor. Here, you are able to see the similarities and discrepancies between Salesforce Field Service Lightning (overall score at 9.4 and user satisfaction at 100%) and Hippo CMMS (overall score at 9.0 and user satisfaction at N/A%).

You may also look at their unique details, for example functions, plans, rates, terms and conditions, etc. Similarly, analyze the terms closely for information on hidden fees, including, setup cost, separate helpdesk support, upgrade fees, disk space fees, and other similar charges.

We did our best to review all popular Field Service Management Software - FSM services offered out there, but among them these three caught our special attention: Salesforce Field Service Lightning, Freshdesk, ProntoForms.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Push notifications
  • Automatic real-time updates
  • Day view
  • Guided instructions
  • Centralized knowledge hub
  • Collaboration
  • Contact database
  • Service reports
  • Barcode scanner
  • Service contracts
  • Maintenance plans
  • Offline priming sync
  • Customized mobile app
  • Polygon mapping
  • Routing
  • Dispatching
  • One-click scheduling optimization
  • Crew scheduling
  • Return merchandise
  • Authorizations
  • Asset tracking & management
  • Inventory management
  • Work order management
  • Contractor management
  • Reporting & dashboards
  • Service history tracking
  • Field payment collection
  • Native Android and iOS apps

Pricing Info

For Managers/Employees

Mobile Employees

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Dispatchers

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Field Service Lightning Plus 

  • Enterprise – $200/user per month (billed annually)
  • Unlimited – $350/user per month (billed annually)

For Contractors

  • Contractor – $50/user per month (billed annually)
  • Contractor Plus – $75/user per month (billed annually)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Salesforce Field Service Lightning integrates with apps, systems, and data across the Salesforce cloud ecosystem, as well as third party apps and services for accounting, email, scheduling, help desk, and customer support, among others.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Field management solution for managers, contractors, and mobile employees

Company Email

Contact No.

Company's Address

The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States

Popular Alternatives

Product Name
Score

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

Starting from $39

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Preventive Maintenance
  • Equipment Maintenance
  • Work Order Management
  • Inventory and Parts Management
  • Barcode Scanning
  • Interactive Floor Plans
  • Vendor Management
  • Maitenance Reports
  • Mobile CMMS Application
  • Fleet Maintenance
  • Maintenance Cost Tracking
  • Meter Readings
  • Calendar Dashboard
  • Lifetime Technical Support
  • Maintenance Request Portal
  • Site Maps
  • Single-Sign-On (SSO) / Active Directory Integration
  • Equipment Transfer between Facilities
  • Hippo Reports and Extract
  • Facility Management

Pricing Info

Hippo CMMS offers the following enterprise pricing packages:

Hippo Starter- $39 /month/user

  • Work Order Management
  • Preventive Maintenance
  • Maintenance Request Portal
  • Equipment Management
  • Parts and Inventory
  • Reports and Insights
  • Mobile Access
  • Calendar Dashboard
  • Up to 25 Requesters
  • Up to 100 Equipment Items
  • Minimum 2 users

Hippo Plus –  $69/month/user 

  • Everything in Hippo Starter and..
  • Maintenance Request Portal
  • KPI Dashboard
  • Interactive Floor Plans and Maps
  • Custom UI
  • Up to 100 Requesters
  • Up to 1000 Equipment Items
  • Minimum of 2 users

Hippo Pro – $99/month/user

  • Everything in Hippo Plus and..
  • Work Order Templates
  • API Access
  • Single Sign-on (SSO)
  • Purchase Orders
  • Email to Maintenance Request
  • E-signature for Work Orders
  • Unlimited Requesters
  • Unlimited Equipment Items
  • Minimum 3 Users

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Rolls-Royce, Prada, Emerson Electric

Integrations

Hippo CMMS offers custom integrations with ERP systems and the following:

  • Okta SSO
  • LDAP
  • Active Directory
  • Azure

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Hippo CMMS is nn easy-to-use, fully-featured maintenance management system for your facility's assets and equipment.

Company Email

marketing@hippocmms.com

Contact No.

Company's Address

Hippo CMMS
123 Bannatyne Ave,
Winnipeg, MB R3B 0S3
Canada

In the event you are still having doubts about which solution will work best for your company it may be a sound idea to analyze each service’s social metrics. Such metrics are usually an indicator of how popular every product is and how big is its online presence. For example Salesforce Field Service Lightning Twitter profile has currently 434054 followers. At the same time Hippo CMMS Twitter is followed by 711 people.

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