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Compare Salesforce Field Service Lightning vs FieldX

What is better Salesforce Field Service Lightning or FieldX? There are numerous Project Management Software products out there today. The best way to find out which one fits your needs best is to evaluate them side by side. For instance, here you can review Salesforce Field Service Lightning and FieldX for their overall score (9.4 vs. 8.0, respectively) or their user satisfaction rating (100% vs. N/A%, respectively).

Additionally, you can review their features and pricing terms along with other helpful facts below. When matching products be sure to check their related functions and mark their differences to obtain a clearer picture of both deals. What is more remember to check secondary factors such as security, backup, usability, and customer service.

Users who want to save some time or want a Field Service Management Software - FSM advice from our experts might want to investigate these top choices for the current year: Jobber, ProntoForms, Salesforce Field Service Lightning.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Push notifications
  • Automatic real-time updates
  • Day view
  • Guided instructions
  • Centralized knowledge hub
  • Collaboration
  • Contact database
  • Service reports
  • Barcode scanner
  • Service contracts
  • Maintenance plans
  • Offline priming sync
  • Customized mobile app
  • Polygon mapping
  • Routing
  • Dispatching
  • One-click scheduling optimization
  • Crew scheduling
  • Return merchandise
  • Authorizations
  • Asset tracking & management
  • Inventory management
  • Work order management
  • Contractor management
  • Reporting & dashboards
  • Service history tracking
  • Field payment collection
  • Native Android and iOS apps

Pricing Info

For Managers/Employees

Mobile Employees

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Dispatchers

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Field Service Lightning Plus 

  • Enterprise – $200/user per month (billed annually)
  • Unlimited – $350/user per month (billed annually)

For Contractors

  • Contractor – $50/user per month (billed annually)
  • Contractor Plus – $75/user per month (billed annually)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Salesforce Field Service Lightning integrates with apps, systems, and data across the Salesforce cloud ecosystem, as well as third party apps and services for accounting, email, scheduling, help desk, and customer support, among others.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Field management solution for managers, contractors, and mobile employees

Company Email

Contact No.

Company's Address

The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States

Popular Alternatives

Product Name
Score

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $7

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Job Creation
  • Recurring Jobs
  • Asset Management
  • Job Allocation
  • Company Profile
  • Settings Management
  • Employee Profiles
  • Client Profiles
  • Technician Profiles
  • App Settings Management
  • Data Monitoring
  • Support Rep Tools
  • Job Magnets
  • Accept/Reject Jobs
  • Smart Route optimization
  • Push Notifications

Pricing Info

FieldX offers the following basic and enterprise pricing packages:

Premium Plan – $7/user/month

  • 100 Users Max

Enterprise Plan – Custom Enterprise Pricing

  • Over 100 Users

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Omega Elevators, Epic Elevators, Lockesleys Electrical Services

Integrations

FieldX can integrate with CRM and ERP systems.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An integrated FSM software built for engineers and technicians to leverage their work with clients.

Company Email

support@archisys.co

Contact No.

Company's Address

Stallion Archisys Ltd
101 Shitalnath Appt, Opp Meghmani House Vikas Gruh Road
380007 Ahmedabad
India

Popular Alternatives

Product Name
Score

When you choose a product that you think will be an actual asset for your team you shouldn’t simply focus on what experts have to say about it. Very often individual experience with the product may be different, depending on your own preferences and needs. That’s why in our reviews we also give our User Satisfaction Rating for every product to give you a quick overview of how real users of Salesforce Field Service Lightning and FieldX estimate their contact with the solution. Our algorithm is based on detailed analysis of product mentions on other websites, social media as well as blogs, so you will obtain a comprehensive and reliable landscape of what other users think about each software. In this case Salesforce Field Service Lightning has a total satisfaction rating at 100% while for FieldX N/A% of people claim they had a positive experience with it.

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