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Compare Salesforce Field Service Lightning vs FieldOne

What is better Salesforce Field Service Lightning or FieldOne? Specific companies need different types of Project Management Software. To find out which service meets your needs, think of reviewing various alternatives feature by feature an taking into consideration their conditions and prices. Similarly, you may get a quick idea of their overall effectiveness and customer feedback by checking our smart scoring system.

The results are: Salesforce Field Service Lightning (9.4) vs. FieldOne (7.8) for general quality and efficiency; Salesforce Field Service Lightning (100%) vs. FieldOne (98%) for user satisfaction rating. Examine their high and weaker points and see which software is a better choice for your company. One simple but effective tip is to write the strengths and weaknesses of both services side by side and see which app has more benefits.

Users who are pressed for time or need a Field Service Management Software - FSM suggestion from our team may want to examine these top choices for the current year: ProntoForms, Salesforce Field Service Lightning, Jobber.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Push notifications
  • Automatic real-time updates
  • Day view
  • Guided instructions
  • Centralized knowledge hub
  • Collaboration
  • Contact database
  • Service reports
  • Barcode scanner
  • Service contracts
  • Maintenance plans
  • Offline priming sync
  • Customized mobile app
  • Polygon mapping
  • Routing
  • Dispatching
  • One-click scheduling optimization
  • Crew scheduling
  • Return merchandise
  • Authorizations
  • Asset tracking & management
  • Inventory management
  • Work order management
  • Contractor management
  • Reporting & dashboards
  • Service history tracking
  • Field payment collection
  • Native Android and iOS apps

Pricing Info

For Managers/Employees

Mobile Employees

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Dispatchers

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Field Service Lightning Plus 

  • Enterprise – $200/user per month (billed annually)
  • Unlimited – $350/user per month (billed annually)

For Contractors

  • Contractor – $50/user per month (billed annually)
  • Contractor Plus – $75/user per month (billed annually)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Salesforce Field Service Lightning integrates with apps, systems, and data across the Salesforce cloud ecosystem, as well as third party apps and services for accounting, email, scheduling, help desk, and customer support, among others.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Field management solution for managers, contractors, and mobile employees

Company Email

Contact No.

Company's Address

The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States

Popular Alternatives

Product Name
Score

NOAWARDS
YET

SmartScore™

OUR SCORE 7.8

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Billing and Invoicing
  • Call Center Management
  • Contract Management
  • Customer Database
  • Dispatch Management
  • Word Order Management
  • Technician Management
  • Service History Tracking
  • Scheduling
  • Routing
  • Inventory Control
  • Job Management
  • Employee Management
  • Calendar Management
  • Resource Management

Pricing Info

FieldOne offers quote-based SMB and enterprise pricing, meaning that you have to contact the company and share your business needs in order to obtain your price. A free demo of the product is available on the company’s website.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Zeiss, People's Trust, Koorsen Fire and Security, Navco

Integrations

FieldOne integrates with the following systems and applications:

  • Quickbooks
  • Microsoft Dynamics CRM

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

FieldOne helps companies in delivering a next level customer experience in the field of maximizing the efficiency and minimizing the costs.

Company Email

msftdynamicssocial@microsoft.com

Contact No.

Company's Address

You don’t want simply a wide array of useful tools and scalable pricing plans from a popular Project Management Software. Almost as important as key features is a quality customer support. You want to guarantee that in a situation where you have any questions about Salesforce Field Service Lightning or FieldOne, or you face some problems, or perhaps you’ll need to ask for a certain change or functionality useful to your company you can rely on a responsive and helpful customer support. Examine whether solutions such as phone support, tickets or live chat are available. It’s also a significant advantage if you can profit from personal training or at the very least a knowledge base you can use.

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