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Compare Salesforce Field Service Lightning vs FieldEdge

What is better Salesforce Field Service Lightning or FieldEdge? If you need an efficient Project Management Software product for your enterprise you should make time to examine a wide range of alternatives. It doesn’t have to be difficult, and can be as easy as matching their functions in a table like the one below. You will also get a quick idea how each product functions. As an example, on this page you can see Salesforce Field Service Lightning’s overall score of 9.4 and compare it against FieldEdge’s score of 7.8; or Salesforce Field Service Lightning’s user satisfaction level at 100% versus FieldEdge’s 100% satisfaction score.

The comparison can help you identify the pros and cons of each program, and choose which one suits you requirements better. Aside from the rich features, the software that is easy to understand and use is always the better option.

We are aware that not all businesses have the time to examine a wide range of different services, so we prepared a list of recommendations that you may find useful. Our top selections for the Field Service Management Software - FSM category are: ProntoForms, Freshdesk, Salesforce Field Service Lightning.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Push notifications
  • Automatic real-time updates
  • Day view
  • Guided instructions
  • Centralized knowledge hub
  • Collaboration
  • Contact database
  • Service reports
  • Barcode scanner
  • Service contracts
  • Maintenance plans
  • Offline priming sync
  • Customized mobile app
  • Polygon mapping
  • Routing
  • Dispatching
  • One-click scheduling optimization
  • Crew scheduling
  • Return merchandise
  • Authorizations
  • Asset tracking & management
  • Inventory management
  • Work order management
  • Contractor management
  • Reporting & dashboards
  • Service history tracking
  • Field payment collection
  • Native Android and iOS apps

Pricing Info

For Managers/Employees

Mobile Employees

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Dispatchers

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Field Service Lightning Plus 

  • Enterprise – $200/user per month (billed annually)
  • Unlimited – $350/user per month (billed annually)

For Contractors

  • Contractor – $50/user per month (billed annually)
  • Contractor Plus – $75/user per month (billed annually)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Salesforce Field Service Lightning integrates with apps, systems, and data across the Salesforce cloud ecosystem, as well as third party apps and services for accounting, email, scheduling, help desk, and customer support, among others.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Field management solution for managers, contractors, and mobile employees

Company Email

Contact No.

Company's Address

The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States

Popular Alternatives

Product Name
Score

NOAWARDS
YET

SmartScore™

OUR SCORE 7.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Scheduling
  • Dispatching
  • Customer management
  • Service agreement management
  • Performance reporting
  • Dashboards
  • Mobile CRM
  • Quotes
  • Invoicing
  • Price presentation
  • Mobile dispatching
  • Contact management
  • Technician scheduling
  • Work order management
  • Service history tracking
  • Customer database
  • Inventory items tracking
  • Job tracking

Pricing Info

FieldEdge Office and Mobile’s enterprise pricing data is available only upon request. Contact the company for more details, and ask for your quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Tobey Karg Service Agency, Popejoy Inc, Furnace World

Integrations

FieldEdge integrates with the following business systems and applications:

  • QuickBooks
  • Sage Intacct
  • Twillio

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Simple, yet powerful field service management software for a variety of industries, including HVAC, electrical, plumbing, commercial equipment & locksmith.

Company Email

sales@fieldedge.com

Contact No.

Company's Address

550 Pharr Road, Suite 560
Atlanta, GA 30305
USA

No Project Management Software will be perfect enough to solve all the requirements of a company. Even though core functionalities of Salesforce Field Service Lightning and FieldEdge are obviously a priority you should also thoroughly study the integrations offered by each software. Quote frequently you will already be making use of other types of SaaS software in your company and it’s definitely more beneficial to choose services that integrate well with each other. That way you will be able to ensure a reliable exchange of data between your teams and services, which can considerably reduce time wasted on migrating between one service and the other.

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