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Compare Salesforce Field Service Lightning vs FaciliWorks

What is better Salesforce Field Service Lightning or FaciliWorks? Assessing products to find the best Project Management Software does not always have to be complicated. On our review platform, it is possible to match Salesforce Field Service Lightning and FaciliWorks and promptly see their distinct features. We allow you to take a look at their uniqe benefits, supported devices, customer support, costs, terms, and more.

You can also examine their overall score (9.4 for Salesforce Field Service Lightning vs. 6.0 for FaciliWorks) and overall customer satisfaction level (100% for Salesforce Field Service Lightning vs. 100% for FaciliWorks). Take your time and assess your top alternatives and find out which one is right for your company. You should also assess the software company’s business viability; are they reliable and will they still be on the market a few years from now?

We know that not all businesses have the time to test a large number of different products, so we came up with a list of suggestions that you may find useful. Our top choices for the Field Service Management Software - FSM category are: Jobber, Salesforce Field Service Lightning, ProntoForms.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Push notifications
  • Automatic real-time updates
  • Day view
  • Guided instructions
  • Centralized knowledge hub
  • Collaboration
  • Contact database
  • Service reports
  • Barcode scanner
  • Service contracts
  • Maintenance plans
  • Offline priming sync
  • Customized mobile app
  • Polygon mapping
  • Routing
  • Dispatching
  • One-click scheduling optimization
  • Crew scheduling
  • Return merchandise
  • Authorizations
  • Asset tracking & management
  • Inventory management
  • Work order management
  • Contractor management
  • Reporting & dashboards
  • Service history tracking
  • Field payment collection
  • Native Android and iOS apps

Pricing Info

For Managers/Employees

Mobile Employees

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Dispatchers

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Field Service Lightning Plus 

  • Enterprise – $200/user per month (billed annually)
  • Unlimited – $350/user per month (billed annually)

For Contractors

  • Contractor – $50/user per month (billed annually)
  • Contractor Plus – $75/user per month (billed annually)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Salesforce Field Service Lightning integrates with apps, systems, and data across the Salesforce cloud ecosystem, as well as third party apps and services for accounting, email, scheduling, help desk, and customer support, among others.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Field management solution for managers, contractors, and mobile employees

Company Email

Contact No.

Company's Address

The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States

Popular Alternatives

Product Name
Score

NOAWARDS
YET

SmartScore™

OUR SCORE 6.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Asset Management Module
  • Major Asset Event Tracking
  • Data Import Services
  • Notifications Of SR Creation, Completion & Status
  • Inventory Management Module
  • SSL Web Encryption
  • Ability To Configure Dashboard Detail
  • Drag & Drop Scheduler
  • Record Filtering Module
  • Preventive Maintenance Scheduling
  • Personnel Management Module
  • Service History Tracking
  • Technician Management
  • Work Order Management

Pricing Info

FaciliWorks is priced by quote, meaning that the company prepares special SMB/enterprise pricing packages for each client. Contact them for more details, and ask for your quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Rockwell Automation, Bay State Milling, Moody Bible Institute, Terumo Medical

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

FaciliWorks lets you optimize workflows through the efficient facility management tools and capabilities.

Company Email

Contact No.

Company's Address

CyberMetrics Corporation
1523 W. Whispering Wind Drive, Suite 100
Phoenix, Arizona 85085
USA

Every time you research different Project Management Software products you shouldn’t simply analyze their features list and provided pricing plans. Pay attention to the fact that the software should be matching your requirements and company so the more flexible their offer the better. Check what systems are supported by Salesforce Field Service Lightning and FaciliWorks and be certain you will obtain mobile support for whatever devices you work on in your company. You should also find out which languages and geographies are supported, as this may be a deal breaker for many businesses.

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