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Compare Salesforce Field Service Lightning vs ExakTime

What is better Salesforce Field Service Lightning or ExakTime? Different organizations demand different types of Project Management Software. To find out which one meets your needs, consider comparing various alternatives feature by feature including their terms and costs. Likewise, you will get a quick idea of their general performance and customer feedback by having a look at our smart scoring system.

The results are: Salesforce Field Service Lightning (9.4) vs. ExakTime (8.2) for total quality and efficiency; Salesforce Field Service Lightning (100%) vs. ExakTime (100%) for user satisfaction rating. Check out their strong and low points and see which software is a more sensible choice for your company. A simple, practical tactic is to list the pros and cons of both solutions side by side and see which app is better.

People who don't have much time or would like to get a Field Service Management Software - FSM recommendation from our team may want to investigate these top choices for this year: Salesforce Field Service Lightning, Jobber, ProntoForms.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Push notifications
  • Automatic real-time updates
  • Day view
  • Guided instructions
  • Centralized knowledge hub
  • Collaboration
  • Contact database
  • Service reports
  • Barcode scanner
  • Service contracts
  • Maintenance plans
  • Offline priming sync
  • Customized mobile app
  • Polygon mapping
  • Routing
  • Dispatching
  • One-click scheduling optimization
  • Crew scheduling
  • Return merchandise
  • Authorizations
  • Asset tracking & management
  • Inventory management
  • Work order management
  • Contractor management
  • Reporting & dashboards
  • Service history tracking
  • Field payment collection
  • Native Android and iOS apps

Pricing Info

For Managers/Employees

Mobile Employees

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Dispatchers

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Field Service Lightning Plus 

  • Enterprise – $200/user per month (billed annually)
  • Unlimited – $350/user per month (billed annually)

For Contractors

  • Contractor – $50/user per month (billed annually)
  • Contractor Plus – $75/user per month (billed annually)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Salesforce Field Service Lightning integrates with apps, systems, and data across the Salesforce cloud ecosystem, as well as third party apps and services for accounting, email, scheduling, help desk, and customer support, among others.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Field management solution for managers, contractors, and mobile employees

Company Email

Contact No.

Company's Address

The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States

Popular Alternatives

Product Name
Score

NOAWARDS
YET

SmartScore™

OUR SCORE 8.2

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Clock In
  • Clock Out
  • GPS Location Tracking
  • Time Clock App
  • Wireless Clock
  • Rugged Clock
  • Time Card Approval
  • Time & Activity Tracking
  • Photo ID Verification
  • Digital Field Notes
  • Detailed Reporting
  • Payroll Integration

Pricing Info

ExakTime’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Boone Brothers Roofing, Cooper Drywall, Advantage Flooring

Integrations

ExakTime integrates with the following applications and business systems:

  • QuickBooks
  • Sage

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

User-friendly and powerful time tracking software for field service companies.

Company Email

info@exaktime.com

Contact No.

Company's Address

27001 Agoura Road,Suite 280
Calabasas, CA 91301
USA

Both Salesforce Field Service Lightning and ExakTime were reviewed by a panel of reliable B2B experts who carried out a detailed analysis of all key aspects of every app. Their final score was calculated with unique SmartScore model which gives a separate partial score to every element like: main functionalities, client support, mobile support, security, user satisfaction and reviews in other media. We are aware that useful features are not the only aspect essential to a company so we make an effort to pay attention to all sides of a service before calculating its final rating.

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