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Compare Salesforce Field Service Lightning vs Eclipse PPM

What is better Salesforce Field Service Lightning or Eclipse PPM? If you want to have a easy way to find out which Project Management Software product is better, our proprietary system gives Salesforce Field Service Lightning a score of 9.4 and Eclipse PPM a score of 8.0 for all round quality and performance. At the same time, Salesforce Field Service Lightning is rated at 100%, while Eclipse PPM is rated 98% for their user satisfaction level.

You can also compare their product details, such as features, tools, options, plans, pricing, and more. See whether the solution allows you to customize a few of its workflows to guarantee the app matches your own business workflows.

Our experts made sure to prepare reviews of all popular Field Service Management Software - FSM products available on the market, but among all the ones we reviewed these three caught our special attention: ProntoForms, Freshdesk, Salesforce Field Service Lightning.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Push notifications
  • Automatic real-time updates
  • Day view
  • Guided instructions
  • Centralized knowledge hub
  • Collaboration
  • Contact database
  • Service reports
  • Barcode scanner
  • Service contracts
  • Maintenance plans
  • Offline priming sync
  • Customized mobile app
  • Polygon mapping
  • Routing
  • Dispatching
  • One-click scheduling optimization
  • Crew scheduling
  • Return merchandise
  • Authorizations
  • Asset tracking & management
  • Inventory management
  • Work order management
  • Contractor management
  • Reporting & dashboards
  • Service history tracking
  • Field payment collection
  • Native Android and iOS apps

Pricing Info

For Managers/Employees

Mobile Employees

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Dispatchers

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Field Service Lightning Plus 

  • Enterprise – $200/user per month (billed annually)
  • Unlimited – $350/user per month (billed annually)

For Contractors

  • Contractor – $50/user per month (billed annually)
  • Contractor Plus – $75/user per month (billed annually)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Salesforce Field Service Lightning integrates with apps, systems, and data across the Salesforce cloud ecosystem, as well as third party apps and services for accounting, email, scheduling, help desk, and customer support, among others.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Field management solution for managers, contractors, and mobile employees

Company Email

Contact No.

Company's Address

The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States

Popular Alternatives

Product Name
Score

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Portfolio Management
  • Project Management
  • Resource Management

Pricing Info

Eclipse PPM payment details and enterprise pricing information are available only upon request. Please contact the company for more details.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

The University of Kansas Hospital, Hamilton Health Science, University of Vermont Medical Center

Integrations

Out of the box, Eclipse allows the import and export of Microsoft Project compatible XML files. Eclipse PPM also supports linking to documents or document repositories through URL link. In addition, a full set of open API’s is provided which allow customers to quickly and easily build integrations with other products.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Eclipse PPM is a feature rich application that enables users to achieve full visibility over their projects so they can effectively manage and measure their entire lifecycle.

Company Email

info@uplandsoftware.com

Contact No.

Company's Address

Frost Tower
401 Congress Avenue, Suite 1850
Austin, TX 78701-3788
USA

In case you are still having doubts about which service will perform best in your case it might be a good idea to examine each service’s social metrics. Such metrics are frequently a way to see how popular every product is and how large is its online presence.For instance, if you check Salesforce Field Service Lightning LinkedIn profile you’ll see that they are followed by 1055129 people. In case of Eclipse PPM the number of followers on their LinkedIn page is 28.

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