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Compare Salesforce Field Service Lightning vs DropTask

What is better Salesforce Field Service Lightning or DropTask? You can use our scoring system to help you get a general idea which Project Management Software product is more suitable for your company. For overall product quality, Salesforce Field Service Lightning attained 9.4 points, while DropTask received 8.5 points. At the same time, for user satisfaction, Salesforce Field Service Lightning scored 100%, while DropTask scored 100%.

Information regarding their features, tools, supported platforms, customer service, etc. are given below to provide you with a more correct review. Remember to purchase only the features your business requires so you don’t waste resources for features which are redundant.

Currently, the most popular services in our Field Service Management Software - FSM category are: Jobber, ProntoForms, Salesforce Field Service Lightning.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Push notifications
  • Automatic real-time updates
  • Day view
  • Guided instructions
  • Centralized knowledge hub
  • Collaboration
  • Contact database
  • Service reports
  • Barcode scanner
  • Service contracts
  • Maintenance plans
  • Offline priming sync
  • Customized mobile app
  • Polygon mapping
  • Routing
  • Dispatching
  • One-click scheduling optimization
  • Crew scheduling
  • Return merchandise
  • Authorizations
  • Asset tracking & management
  • Inventory management
  • Work order management
  • Contractor management
  • Reporting & dashboards
  • Service history tracking
  • Field payment collection
  • Native Android and iOS apps

Pricing Info

For Managers/Employees

Mobile Employees

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Dispatchers

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Field Service Lightning Plus 

  • Enterprise – $200/user per month (billed annually)
  • Unlimited – $350/user per month (billed annually)

For Contractors

  • Contractor – $50/user per month (billed annually)
  • Contractor Plus – $75/user per month (billed annually)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Salesforce Field Service Lightning integrates with apps, systems, and data across the Salesforce cloud ecosystem, as well as third party apps and services for accounting, email, scheduling, help desk, and customer support, among others.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Field management solution for managers, contractors, and mobile employees

Company Email

Contact No.

Company's Address

The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States

Popular Alternatives

Product Name
Score

NOAWARDS
YET

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $10

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Sync across devices
  • Unlimited Tasks & Groups
  • My Planner
  • Notifications
  • Status and Importance
  • Task Percentage Complete
  • Daily Summary Email
  • Achievements
  • Completed Tasks View
  • Due Dates
  • Tags
  • Filters
  • Google Contacts Integration
  • Kanban-style Workflow Boards
  • Unlimited File Attachments
  • Discussions
  • Checklists
  • Task Assignment
  • Task Reminders
  • Cover Images
  • Copy & Move Tasks
  • Task Dependencies
  • Emailing in Tasks
  • Project Templates
  • Project Permission Settings
  • Evernote Integration
  • Google Calendar Integration
  • iMindMap Integration
  • Exclusive Tester Program

Pricing Info

DropTask offers the following basic and enterprise pricing packages:

DropTask – Free

  • 5 Projects
  • Team Members

DropTask for Business – starts at $12/user/month or $10/user/month (Annual Billing)

  • Unlimited projects & tasks
  • Unlimited team members per project
  • Uncapped file attachments
  • Comments & Discussions
  • Kanban-style Workflow Boards
  • Instant Notifications & Reminders
  • Integration with Evernote, Google Calendar, Outlook, Gmail, iMindMap
  • Project Templates
  • Project Permission Control

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

DropTask integrates with the following business systems and applications:

  • Google Calendar
  • Evernote
  • Google Drive
  • Dropbox
  • Google Contacts
  • Outlook
  • iMindMap

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A task management software that utilizes a very visual and graphical approach to creating, assigning, monitoring, and accomplishing tasks for individuals and groups.

Company Email

contact@droptask.com

Company's Address

OpenGenius Ltd.
Tec Marina, Terra Nova Way
Penarth, CF64 1SA
United Kingdom

In case you are still having second thoughts about which app will work best for your business it might be a sound idea to check out each service’s social metrics. These metrics are frequently a way to see how popular a given service is and how big is its online presence.For example, if you look at Salesforce Field Service Lightning LinkedIn account you’ll learn that they are followed by 1055129 people. In case of DropTask the volume of followers on their LinkedIn page is 169.

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