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Compare Salesforce Field Service Lightning vs ClickTime

What is better Salesforce Field Service Lightning or ClickTime? Finding the most effective Project Management Software product is all about evaluating numerous solutions and determining the top application for your specific needs. Our exclusive process will give you a fast look at the general rating of Salesforce Field Service Lightning and ClickTime. For overall quality and performance, Salesforce Field Service Lightning scored 9.4, while ClickTime scored 8.9. On the other hand, for user satisfaction, Salesforce Field Service Lightning earned 100%, while ClickTime earned 91%.

Below you can also look at their functions, terms, plans, etc. to see which program will be more suitable for your needs. One critical feature to evaluate is whether the app can enable/disable permissions on various types of users to limit the exposure of any confidential company data.

Our team put a lot of effort to review all popular Field Service Management Software - FSM solutions available out there, but among them these three caught our special attention: Salesforce Field Service Lightning, ProntoForms, Jobber.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Push notifications
  • Automatic real-time updates
  • Day view
  • Guided instructions
  • Centralized knowledge hub
  • Collaboration
  • Contact database
  • Service reports
  • Barcode scanner
  • Service contracts
  • Maintenance plans
  • Offline priming sync
  • Customized mobile app
  • Polygon mapping
  • Routing
  • Dispatching
  • One-click scheduling optimization
  • Crew scheduling
  • Return merchandise
  • Authorizations
  • Asset tracking & management
  • Inventory management
  • Work order management
  • Contractor management
  • Reporting & dashboards
  • Service history tracking
  • Field payment collection
  • Native Android and iOS apps

Pricing Info

For Managers/Employees

Mobile Employees

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Dispatchers

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Field Service Lightning Plus 

  • Enterprise – $200/user per month (billed annually)
  • Unlimited – $350/user per month (billed annually)

For Contractors

  • Contractor – $50/user per month (billed annually)
  • Contractor Plus – $75/user per month (billed annually)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Salesforce Field Service Lightning integrates with apps, systems, and data across the Salesforce cloud ecosystem, as well as third party apps and services for accounting, email, scheduling, help desk, and customer support, among others.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Field management solution for managers, contractors, and mobile employees

Company Email

Contact No.

Company's Address

The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States

Popular Alternatives

Product Name
Score

NOAWARDS
YET

SmartScore™

OUR SCORE 8.9

User Satisfaction

CUSTOMER EXPERIENCE 91%

Pricing

Starting from $10

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Time Tracking
  • Expense Management
  • Project Budgeting
  • Workforce Management
  • Enterprise Management
  • 70+ Report Templates
  • Mobile Timesheet
  • Export and Connect

Pricing Info

ClickTime offers a basic and an enterprise pricing plans to meet the needs of individuals and corporate users. Give the details a look, and select the best plan for your business:

Basic – starts at $10/user/month

  • Easy time tracking
  • Corporate – starts at $12/user/month
  • Easy Time Tracking
  • Powerful Budgeting & Reporting

Enterprise – starts at $18/user/month

  • Easy time tracking
  • Powerful budgeting and reporting
  • Custom business solutions

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Aetna, Google, American Red Cross, IBM

Integrations

Clicktime integrates with the following business systems and applications:

  • Slack
  • QuickBooks
  • Trello
  • Google Calendar
  • Microsoft Dynamics GP
  • Salesforce
  • Pipedrive
  • Infusionsoft
  • Zoho CRM
  • HubSpot
  • Highrise
  • Sugar CRM
  • Netsuite
  • Sage
  • Intacct
  • JIRA
  • Asana
  • Basecamp
  • Office 365
  • Pivotal Tracker
  • Wunderlist
  • ProjectManager.com
  • Typeform
  • Wufoo
  • Gravity Forms
  • Formstack
  • Google Sheets
  • Google Docs
  • Google Drive
  • Box
  • Dropbox
  • OneDrive
  • CudaDrive
  • HipChat
  • Jabber

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ClickTime is a robust web-based time tracking platform that simplifies the way you manage your time and expenses.

Company Email

info@clicktime.com

Contact No.

Company's Address

282 Second Street, Fourth Floor
San Francisco, CA 94105
USA

The software examined on this page are only a small part of our complete Project Management Software category and you should take into account that there might be more reliable solutions out there. If you want to make sure you make the wisest choice for your company we strongly encourage you to test more products first. You can also consider to consult our top 10 Project Management Software ranking to find out which solutions are currently the highest-rated ones and leaders in the market.

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