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Compare Salesforce Field Service Lightning vs Changepoint

What is better Salesforce Field Service Lightning or Changepoint? When choosing the ideal Project Management Software for your organization it is suggested that you evaluate the features, rates, along with other crucial data about the product and vendor. Here, you can check the parallels and distinctions between Salesforce Field Service Lightning (overall score at 9.4 and user satisfaction at 100%) and Changepoint (overall score at 7.8 and user satisfaction at 85%).

You can also look at their unique details, for example functions, plans, rates, terms and conditions, etc. Moreover, read the terms thoroughly for information on hidden costs, including, setup cost, separate support plan, upgrade fees, storage fees, and others.

At this time, the most significant products in our Field Service Management Software - FSM category are: Freshdesk, Salesforce Field Service Lightning, ProntoForms.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Push notifications
  • Automatic real-time updates
  • Day view
  • Guided instructions
  • Centralized knowledge hub
  • Collaboration
  • Contact database
  • Service reports
  • Barcode scanner
  • Service contracts
  • Maintenance plans
  • Offline priming sync
  • Customized mobile app
  • Polygon mapping
  • Routing
  • Dispatching
  • One-click scheduling optimization
  • Crew scheduling
  • Return merchandise
  • Authorizations
  • Asset tracking & management
  • Inventory management
  • Work order management
  • Contractor management
  • Reporting & dashboards
  • Service history tracking
  • Field payment collection
  • Native Android and iOS apps

Pricing Info

For Managers/Employees

Mobile Employees

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Dispatchers

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Field Service Lightning Plus 

  • Enterprise – $200/user per month (billed annually)
  • Unlimited – $350/user per month (billed annually)

For Contractors

  • Contractor – $50/user per month (billed annually)
  • Contractor Plus – $75/user per month (billed annually)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Salesforce Field Service Lightning integrates with apps, systems, and data across the Salesforce cloud ecosystem, as well as third party apps and services for accounting, email, scheduling, help desk, and customer support, among others.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Field management solution for managers, contractors, and mobile employees

Company Email

Contact No.

Company's Address

The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States

Popular Alternatives

Product Name
Score

NOAWARDS
YET

SmartScore™

OUR SCORE 7.8

User Satisfaction

CUSTOMER EXPERIENCE 85%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Single, integrated platform
  • Gain the insight and control you need
  • Greater control over projects
  • Improved client satisfaction
  • Smarter investments
  • Client collaboration
  • Performance management
  • Knowledge management
  • Survey management
  • Workflow management

 

Pricing Info

Changepoint pricing information is not available on the product’s website. Contact the vendor directly for pricing details.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Experian, Telenor, NCR, Steria

Integrations

Changepoint has completed integrations to a wide variety of solutions, including and not limited to Oracle, PeopleSoft, SAP, Microsoft Great Plains, Solomon and Payroll ADP. Changepoint provides options and tools for integrating with other applications, such as a Component Object Model Application Program Interface, Web Services, an integrated Export Wizard, and pre-built imports. Changepoint provides a data dictionary and supports third party and platform-native tools.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Changepoint combines the best practices of project portfolio management, new product development and release planning.

Company Email

changepointsales@changepoint.com

Contact No.

Company's Address

Changepoint, 30 Leek Crescent, Suite 300, Richmond Hill, Ontario L4B 4N4, Canada

You shouldn’t count on just a broad range of functionalities and adjustable pricing plans from a reliable Project Management Software. Almost as essential as main features is a trustworthy customer support. You want to guarantee that if you have any questions about Salesforce Field Service Lightning or Changepoint, or you run into a problem, or perhaps you’ll want to request a certain update or functionality useful to your company you can trust in a responsive and helpful customer support. Check out whether solutions such as phone support, tickets or live chat are offered. What is more, it’s a significant advantage if you are able to enjoy personal training or at the very least a knowledge base you can use.

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