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Compare Salesforce Field Service Lightning vs CaseCamp

What is better Salesforce Field Service Lightning or CaseCamp? You can use our scoring system to give you a general idea which Project Management Software product is better for your business. For overall product quality, Salesforce Field Service Lightning received 9.4 points, while CaseCamp received 8.0 points. Meanwhile, for user satisfaction, Salesforce Field Service Lightning scored 100%, while CaseCamp scored N/A%.

Specifics of their unique elements, tools, supported platforms, customer support, etc. are given below to help you get a more precise analysis. Remember to purchase only the functions that you need so you don’t waste cash for tools that are unnecessary.

In case you you want to quickly decide on the optimal Field Service Management Software - FSM according to our review team we recommend you check out one of these products: Jobber, ProntoForms, Salesforce Field Service Lightning.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Push notifications
  • Automatic real-time updates
  • Day view
  • Guided instructions
  • Centralized knowledge hub
  • Collaboration
  • Contact database
  • Service reports
  • Barcode scanner
  • Service contracts
  • Maintenance plans
  • Offline priming sync
  • Customized mobile app
  • Polygon mapping
  • Routing
  • Dispatching
  • One-click scheduling optimization
  • Crew scheduling
  • Return merchandise
  • Authorizations
  • Asset tracking & management
  • Inventory management
  • Work order management
  • Contractor management
  • Reporting & dashboards
  • Service history tracking
  • Field payment collection
  • Native Android and iOS apps

Pricing Info

For Managers/Employees

Mobile Employees

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Dispatchers

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Field Service Lightning Plus 

  • Enterprise – $200/user per month (billed annually)
  • Unlimited – $350/user per month (billed annually)

For Contractors

  • Contractor – $50/user per month (billed annually)
  • Contractor Plus – $75/user per month (billed annually)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Salesforce Field Service Lightning integrates with apps, systems, and data across the Salesforce cloud ecosystem, as well as third party apps and services for accounting, email, scheduling, help desk, and customer support, among others.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Field management solution for managers, contractors, and mobile employees

Company Email

Contact No.

Company's Address

The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States

Popular Alternatives

Product Name
Score

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $25

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Todo List
  • Gantt Chart Analysis
  • Budget Management
  • Time Management
  • Calendar
  • Ticketing system
  • Employee Tracking
  • Code / Github Integration
  • Create Teams/Groups
  • Document Management
  • IOS App Tracking, Android App Tracking

Pricing Info

CaseCamp offers three enterprise pricing options for users to consider. Customers can purchase the software for $4999 and the vendor can customize it for $15-$20/hour. CaseCamp’s customers often select it because the vendor can heavily customize their software to meet the particular needs of their clients. Give the details a look, and select the most suitable option for your business:

Cloud – starts at $25/month

  • Project Planning
  • Portfolio Overview
  • Project and Phase Planning
  • Unlimited Projects
  • Project Budgets (hours, fees and expenses)
  • Project Status Tracking
  • High-Level Tasks & Notes
  • Custom Project Fields
  • Resource Planning
  • 50 GB or Unlimited space
  • Know your employee in office or beach
  • Budget Status Reports
  • Expense Reports

Gold – $4,999

  • One Domain
  • 1 Product
  • Unlimited Subscribers
  • 25 Hours Support
  • 50 Hours Development Included
  • 1 Year Free Hosting
  • Viewable source code and MYSQL
  • We are work for Hire after Licensing
  • Built on Ruby on Rails
  • Customizable Reports and Emails
  • Know your employee in office or beach
  • Paypal
  • More than 10 Payment Gateway

Diamond – By quote

  • All Product
  • Unlimited Subscribers
  • 1 Year Free Support
  • 500 Hours Development Included
  • 1 Year Free Hosting
  • Viewable source code and MYSQL
  • We are work for Hire after Licensing
  • Built on Ruby on Rails
  • Customizable Reports and Emails
  • Know your employee in office or beach
  • Paypal
  • More than 10 Payment Gateway

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Ericsson, NDTV, Gymtropolis, Wedding.com

Integrations

CaseCamp integrates with the following business systems and applications:

  • TimeDoctor
  • GitHub
  • Twilio
  • Slack
  • Basecamp
  • Trello
  • Wrike

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Free web-based project management and collaboration software tool. It comes with features including to-dos, files, messages, schedules, and milestones.

Company Email

support@casecamp.com

Contact No.

Company's Address

DevelopScripts LLC
2650 Valley View Lane Suite 100,
Dallas,Texas 75234
USA

In the event you continue having doubts about which service will be best for your company it might be a sound idea to check out each service’s social metrics. Such metrics are usually a way to see how popular each solution is and how wide is its online presence.For instance, if you check Salesforce Field Service Lightning LinkedIn profile you’ll see that they are followed by 1055129 people. In case of CaseCamp the volume of followers on their LinkedIn page is 244.

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