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Compare Salesforce Field Service Lightning vs Bitrix24

What is better Salesforce Field Service Lightning or Bitrix24? With various functions, pricing, conditions, and more to compare, choosing the right Project Management Software for your organization is tricky. However by working with our system, it is simple to match the features of Salesforce Field Service Lightning and Bitrix24 together with their general score, respectively as: 9.4 and 9.0 for overall score and 100% and 96% for user satisfaction.

You can also compare them feature by feature and find out which software is a more effective fit for your enterprise. Keep in mind to use a trial version first before subscribing to see how the software performs in real setting.

We are aware that not all people have enough time to try out a wide range of different solutions, so we created a list of suggestions that you may find useful. Our top choices for the Field Service Management Software - FSM category are: ProntoForms, Salesforce Field Service Lightning, Jobber.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Push notifications
  • Automatic real-time updates
  • Day view
  • Guided instructions
  • Centralized knowledge hub
  • Collaboration
  • Contact database
  • Service reports
  • Barcode scanner
  • Service contracts
  • Maintenance plans
  • Offline priming sync
  • Customized mobile app
  • Polygon mapping
  • Routing
  • Dispatching
  • One-click scheduling optimization
  • Crew scheduling
  • Return merchandise
  • Authorizations
  • Asset tracking & management
  • Inventory management
  • Work order management
  • Contractor management
  • Reporting & dashboards
  • Service history tracking
  • Field payment collection
  • Native Android and iOS apps

Pricing Info

For Managers/Employees

Mobile Employees

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Dispatchers

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Field Service Lightning Plus 

  • Enterprise – $200/user per month (billed annually)
  • Unlimited – $350/user per month (billed annually)

For Contractors

  • Contractor – $50/user per month (billed annually)
  • Contractor Plus – $75/user per month (billed annually)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Salesforce Field Service Lightning integrates with apps, systems, and data across the Salesforce cloud ecosystem, as well as third party apps and services for accounting, email, scheduling, help desk, and customer support, among others.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Field management solution for managers, contractors, and mobile employees

Company Email

Contact No.

Company's Address

The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States

Popular Alternatives

Product Name
Score

NOAWARDS
YET

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 96%

Pricing

Free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Activity Stream intranet center
  • Bulk email
  • Calendar sharing
  • Company structure
  • CRM
  • CRM reports
  • Daily planner
  • Email notifications
  • Extranet
  • File sharing and versioning
  • Instant messages
  • Photo albums
  • Project groups
  • Sales funnel
  • Simple access assignment
  • Tasks
  • Task reporting
  • Time management
  • User profiles
  • Workflow

Pricing Info

Free

  • 12 users
  • 1 admin
  • 5 GB online storage

Plus – $39/month

  • 24 users
  • 2 admins
  • 24 GB online storage

Standard – $99/month

  • 50 users
  • 5 admins
  • 100 GB online storage

Professional – $199/month

  • Unlimited users
  • Unlimited admins
  • Unlimited online storage

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Xerox, Samsung, Volkswagen, Vogue, PC Magazine

Integrations

Bitrix24 comes with an open API, so it’s easy to customize and integrate this system with other business solutions that you may be using. Integrations are available for Zapier, Quickbooks, Facebook, Freshbooks, Xero, Dropbox, Box, GSuite, Microsoft Office 365, Asana, Zoho, Pipedrive and almost all other popular SaaS products

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Bitrix24 offers tools such as a CRM, project management, time management, tasking, and document management.

Company Email

info@bitrix24.com

Contact No.

Company's Address

901 N. Pitt St, Suite 325, Alexandria, VA 22314, USA

No Project Management Software will manate to cover all the requirements of a business. Though main features of Salesforce Field Service Lightning and Bitrix24 are obviously a priority you should also thoroughly study the integrations supported by each solution. In many cases your team will already be making use of other types of B2B software in your company and it’s always more beneficial to go with apps that integrate well with one another. That way you will be able to be certain of a reliable transfer of information between your teams and services, which can really reduce time devoted to migrating between one solution and the other.

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