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Compare Salesforce Field Service Lightning vs BigTime

What is better Salesforce Field Service Lightning or BigTime? Examining products for the top Project Management Software does not always have to be hard. On our review platform, you can easily match Salesforce Field Service Lightning and BigTime and right away see their distinct features. We allow you to check their capabilities, supported devices, support service, pricing, terms, and much more.

You may also review their overall score (9.4 for Salesforce Field Service Lightning vs. 9.4 for BigTime) and overall customer satisfaction level (100% for Salesforce Field Service Lightning vs. 99% for BigTime). Devote time to compare your top alternatives and find out which one is right for your company. Likewise, you must assess the software company’s credibility; can they be relied upon and will they still be on the market a few years from now?

People who don't have much time or need a Field Service Management Software - FSM advice from our team may want to investigate these top choices for this year: Jobber, ProntoForms, Salesforce Field Service Lightning.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Push notifications
  • Automatic real-time updates
  • Day view
  • Guided instructions
  • Centralized knowledge hub
  • Collaboration
  • Contact database
  • Service reports
  • Barcode scanner
  • Service contracts
  • Maintenance plans
  • Offline priming sync
  • Customized mobile app
  • Polygon mapping
  • Routing
  • Dispatching
  • One-click scheduling optimization
  • Crew scheduling
  • Return merchandise
  • Authorizations
  • Asset tracking & management
  • Inventory management
  • Work order management
  • Contractor management
  • Reporting & dashboards
  • Service history tracking
  • Field payment collection
  • Native Android and iOS apps

Pricing Info

For Managers/Employees

Mobile Employees

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Dispatchers

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Field Service Lightning Plus 

  • Enterprise – $200/user per month (billed annually)
  • Unlimited – $350/user per month (billed annually)

For Contractors

  • Contractor – $50/user per month (billed annually)
  • Contractor Plus – $75/user per month (billed annually)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Salesforce Field Service Lightning integrates with apps, systems, and data across the Salesforce cloud ecosystem, as well as third party apps and services for accounting, email, scheduling, help desk, and customer support, among others.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Field management solution for managers, contractors, and mobile employees

Company Email

Contact No.

Company's Address

The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States

Popular Alternatives

Product Name
Score

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $10

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Time Tracking
  • Expense Tracking
  • Project Management
  • Billing & Invoicing
  • Reporting
  • Resource Allocation
  • DCAA Timekeeping
  • Cloud Integrations
  • Mobile App (Android and iOS compatible)
  • Offline Functionalities
  • Gantt Charts
  • Role-based access
  • API Access

Pricing Info

Express — $10/user/month (billed annually)

  • Minimum of 5 users
  • Time tracking made for professional service firms
  • Mobile device access or PC with auto-sync
  • Best-in-class QuickBooks integration for online or desktop (US or Canada only)
  • Proprietary syncing engine for QuickBooks desktop
  • At-a-glance dashboard
  • Daily and/or weekly timesheet views
  • Unlimited timers
  • Custom Report Wizards
  • Unlimited clients and transactions
  • Chat and email support
  • Cloud-based

Pro — $30/user per month (billed annually)

  • 10 user system
  • Everything in Express plan
  • Budget tracking
  • Expense tracking
  • Gantt charts
  • Unlimited user-defined invoice types
  • Time and expenses review and approval
  • Fixed fee and time and materials invoice types
  • Unlimited tasks with budget roll-up
  • Invoice template editor
  • Project management dashboard
  • Easy WIP management
  • Workflow management
  • Tasks / recurring tasks by type, stage, due date, assignment
  • Deep integration with QuickBooks Desktop, QuickBooks Online, Zapier, Lacerte, and more
  • Unlimited cost centers and status codes
  • By user or by group access assignment
  • Live phone support
  • API access
  • DCAA compatibility (this feature can be activated upon request and requires an additional $5 per user, per month)

Premier — $40/user per month (billed annually)

  • Everything included in Pro plan
  • Resource allocation
  • Revenue projections
  • Variable cost rates
  • Multi-level approval workflow
  • Salesforce and Slack integration
  • Unlimited API access
  • Extended support hours
  • Priority support queue
  • Uptime Guarantees (SLA)
  • DCAA compatibility (can be activated upon request)

Pricing may vary depending on the number of starting users.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

415 Group, C2 Company, JAS Architecture Group

Integrations

BigTime integrates with the following business systems and applications:

  • Salesforce
  • Quickbooks Online
  • Quickbooks Desktop
  • Lacerte
  • Slack
  • Google Apps
  • Zapier

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A fully integrated time and billing software optimize client-billing and invoicing processes.

Company Email

support@bigtime.net

Contact No.

Company's Address

One South Wacker, Suite 2900
Chicago, IL 60606
USA

Almost as essential as functionalities and customer support level are pricing plans made available by Salesforce Field Service Lightning and BigTime. Even though price should not be the sole factor it’s without a doubt a significant thing to think about. You should look for a flexible pricing plan that can be adjusted to your business size and painlessly scaled up if your company develops. Be sure that you don’t pick plans that include advanced functionalities that you won’t find useful and always make an effort to get in touch with the vendor directly as big companies can often benefit from more affordable prices. You should also give a chance to a free trial or demo of every solution to spend at least some time using it. It’s a useful experience that doesn’t ask you to invest any money and gives you a reliable overview of what it’s like to work with Salesforce Field Service Lightning and BigTime.

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