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Compare Salesforce Field Service Lightning vs Basecamp

What is better Salesforce Field Service Lightning or Basecamp? You have such a wide range of Project Management Software alternatives in today’s market that selecting the best product can be confusing. On our comparison page, you can actually examine the tool, pricing terms, available plans, and more details of Salesforce Field Service Lightning and Basecamp.

You can check their score (9.4 for Salesforce Field Service Lightning vs. 8.5 for Basecamp) and user satisfaction level (100% for Salesforce Field Service Lightning vs. 100% for Basecamp). The scores and ratings provide you with a solid idea how both these software products perform. Additionally, find out if the application can integrate with the company’s current business apps to promote greater productivity.

People who don't have much time or want a Field Service Management Software - FSM advice from our team might want to examine these top choices for the current year: ProntoForms, Salesforce Field Service Lightning, Freshdesk.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Push notifications
  • Automatic real-time updates
  • Day view
  • Guided instructions
  • Centralized knowledge hub
  • Collaboration
  • Contact database
  • Service reports
  • Barcode scanner
  • Service contracts
  • Maintenance plans
  • Offline priming sync
  • Customized mobile app
  • Polygon mapping
  • Routing
  • Dispatching
  • One-click scheduling optimization
  • Crew scheduling
  • Return merchandise
  • Authorizations
  • Asset tracking & management
  • Inventory management
  • Work order management
  • Contractor management
  • Reporting & dashboards
  • Service history tracking
  • Field payment collection
  • Native Android and iOS apps

Pricing Info

For Managers/Employees

Mobile Employees

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Dispatchers

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Field Service Lightning Plus 

  • Enterprise – $200/user per month (billed annually)
  • Unlimited – $350/user per month (billed annually)

For Contractors

  • Contractor – $50/user per month (billed annually)
  • Contractor Plus – $75/user per month (billed annually)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Salesforce Field Service Lightning integrates with apps, systems, and data across the Salesforce cloud ecosystem, as well as third party apps and services for accounting, email, scheduling, help desk, and customer support, among others.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Field management solution for managers, contractors, and mobile employees

Company Email

Contact No.

Company's Address

The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States

Popular Alternatives

Product Name
Score

NOAWARDS
YET

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Calendar
  • Interactive Gantt Charts
  • Project Templates
  • Scheduling
  • Add Recurring Tasks
  • Set Priorities
  • Task History
  • To-Do List
  • Create Teams/Groups
  • Document Management
  • Forums
  • Messaging or Instant Messaging
  • RSS Feed
  • Social Collaboration Platform
  • Issue History
  • Resources Allocation and Forecasting
  • Track Project Hours

Pricing Info

Basecamp charges a flat rate regardless of how many users or projects you have. The vendor does not charge on a per user basis, which means you can involve as many members as you need.

Users can also opt to check out Basecamp for 30 days for no cost, absolutely free. Here are the its pricing details

Flat Fee – $99

  • Messages
  • Realtime chat
  • To-do lists
  • Schedules
  • File storage
  • Documents
  • Automatic check-ins

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

NASA, WWF, Adidas, National Geographic, Etsy, Twitter

Integrations

Basecamp boasts of massive integrations, apps, and add-ons, including:

  • Carabiner
  • Daypack
  • enRoute
  • Everest
  • Feeds
  • Headquarters
  • Lodge
  • Numerics
  • FreeAgent
  • Dashable
  • Paydirt
  • Centreli
  • Zapier
  • Blueridge
  • Ducksboard
  • Cyfe
  • DashStack

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Basecamp is a software app that helps you wrangle people with different roles, responsibilities, and objectives towards a common goal: finishing a project together.

Company Email

email@basecamp.com

Contact No.

Company's Address

1201 W Washington Blvd, Chicago, IL 60607, United States

In case you are still having doubts about which app will perform best in your case it may be a sound idea to analyze each service’s social metrics. Such metrics are quite often a sign of how popular every service is and how big is its online presence.For instance, if you check Salesforce Field Service Lightning LinkedIn page you’ll learn that they are followed by 1055129 people. In case of Basecamp the amount of followers on their LinkedIn page is 4728.

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