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Compare Salesforce Essentials vs SuperOffice CRM

What is better Salesforce Essentials or SuperOffice CRM? Today’s enterprises look for the best CRM Software product to continue to be competitive. On this page we help you with buying the best service, by allowing you to assess Salesforce Essentials and SuperOffice CRM down to the very details of their individual offers.

It is also possible to make use of our general scoring values, which rate the software overall quality and performance. Salesforce Essentials got a 9.6 score, while SuperOffice CRM has a score of 9.1. Likewise, you can compare their general user satisfaction rating: 100% (Salesforce Essentials) against 100% (SuperOffice CRM). Remember to select the application that best addresses your most urgent priorities, not the software with the higher number of features.

Currently, the best products in our CRM Software category are: Freshsales, HubSpot CRM, Salesforce CRM.

SmartScore™

OUR SCORE 9.6

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $25

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • 360-Degree Customer View
  • Account Management
  • Activity Feed
  • Activity Tracking
  • AppExchange Marketplace
  • Case Auto-Assignment
  • Case Escalation Rules and Queues
  • Collaboration Tools
  • Contact Management
  • Custom Profile
  • Einstein Activity Capture
  • Email Optimization
  • Lead Contact Account Management
  • Lightning App Builder
  • Opportunity Management
  • Page Layout
  • Reports and Dashboards
  • Salesforce Mobile App
  • Setup Assistant
  • Trailhead
  • Task Management

Pricing Info

Salesforce Essentials is packaged as one small business plan that integrates the lower-tier CRM and service features of Salesforce Cloud and Salesforce Service in one solution. The plan enables small businesses to leverage the Salesforce architecture for their sales, marketing and customer service needs.

Salesforce Essentials – $25/user/month (annual; $30 if monthly)

  • Up to 10 users
  • Guided onboarding and setup
  • Automatically track emails & meetings
  • Manage leads, opportunities, & accounts
  • Create custom dashboards & reports
  • Deliver social and email support
  • Save time with customer self-service

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Salesforce Essentials connects with a wide array of business apps with AppExchange, such as:

  • G Suite
  • Facebook
  • Twitter
  • GetFeedback
  • Dropbox
  • HelloSign
  • MailChimp
  • Xactly
  • Nicereply

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A robust, feature-rich CRM-service solution for sales and support teams of small businesses

Company Email

Contact No.

Company's Address

The Landmark at One Market, Suite 300,
San Francisco, CA, 94105
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from €45

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Segmentation
  • Reporting
  • Contact management
  • Emails & Chat
  • Pipeline Management
  • Calendar Synchronization
  • Notifications & Reminders
  • Database
  • Ticket Management
  • Automatic Routing
  • Dashboard
  • Forecasting
  • Quote Management

Pricing Info

SuperOffice CRM offers five enterprise pricing packages for users to choose from. Give the details a look and select the best plan for your business.

Standard CRM – €45/month

  • Contacts and emails
  • Segmentation and reporting
  • Calendar and mobile CRM

Marketing – €56/month

  • Campaign management and tracking
  • Online forms
  • Email templates
  • Chat

Sales – €56/month

  • Forecasting
  • Quote management
  • Pipeline management
  • Chat

Service – €56/month

  • Customer Chat
  • Prioritizing
  • Tickets
  • Knowledgebase

Complete CRM – €66/month

  • Marketing, Sales, and Service

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

SIGNIFY, FRECO and Schenk Makelaars

Integrations

SuperOffice CRM integrates with the following business systems and applications.

  • Office 365
  • G-Suite
  • emarketeer
  • Bisnode
  • Amesto
  • LinkedIn
  • MS Dynamics

For a complete list, visit the vendor’s site or get in touch with them.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

SuperOffice CRM is an all-in-one platform built for sales, marketing, and customer service.

Company Email

info@superoffice.com

Contact No.

Company's Address

SuperOffice AS (HQ),
Wergelandsvelen 27, N-0167 Oslo,
Norway.

If you continue having second thoughts about which software will perform best in your case it may be a sound idea to check out each service’s social metrics. Such metrics are quite often an indicator of how popular a given app is and how large is its online presence.For example, if you analyze Salesforce Essentials LinkedIn profile you’ll find out that they are followed by 1052596 users. In case of SuperOffice CRM the amount of followers on their LinkedIn page is 148.

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