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Compare Salesforce Essentials vs Crust CRM

What is better Salesforce Essentials or Crust CRM? Today’s businesses require the most effective CRM Software product to keep on being competitive. On this page we help you with buying the best tool, by allowing you to evaluate Salesforce Essentials and Crust CRM down to the very details of their individual modules.

It is also possible to make use of our overall scoring values, which rate the software all round quality and performance. Salesforce Essentials got a 9.6 score, while Crust CRM has a score of 8.0. Likewise, it is possible to compare their general user satisfaction rating: 100% (Salesforce Essentials) against N/A% (Crust CRM). Bear in mind to select the solution that best answers your most urgent priorities, not the solution with the higher number of features.

Our experts made sure to prepare reviews of all popular CRM Software solutions offered out there, but among them these three deserved our special attention: Salesforce CRM, Freshsales, HubSpot CRM.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.6

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $25

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • 360-Degree Customer View
  • Account Management
  • Activity Feed
  • Activity Tracking
  • AppExchange Marketplace
  • Case Auto-Assignment
  • Case Escalation Rules and Queues
  • Collaboration Tools
  • Contact Management
  • Custom Profile
  • Einstein Activity Capture
  • Email Optimization
  • Lead Contact Account Management
  • Lightning App Builder
  • Opportunity Management
  • Page Layout
  • Reports and Dashboards
  • Salesforce Mobile App
  • Setup Assistant
  • Trailhead
  • Task Management

Pricing Info

Salesforce Essentials is packaged as one small business plan that integrates the lower-tier CRM and service features of Salesforce Cloud and Salesforce Service in one solution. The plan enables small businesses to leverage the Salesforce architecture for their sales, marketing and customer service needs.

Salesforce Essentials – $25/user/month (annual; $30 if monthly)

  • Up to 10 users
  • Guided onboarding and setup
  • Automatically track emails & meetings
  • Manage leads, opportunities, & accounts
  • Create custom dashboards & reports
  • Deliver social and email support
  • Save time with customer self-service

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Salesforce Essentials connects with a wide array of business apps with AppExchange, such as:

  • G Suite
  • Facebook
  • Twitter
  • GetFeedback
  • Dropbox
  • HelloSign
  • MailChimp
  • Xactly
  • Nicereply

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A robust, feature-rich CRM-service solution for sales and support teams of small businesses

Company Email

Contact No.

Company's Address

The Landmark at One Market, Suite 300,
San Francisco, CA, 94105
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Modules
  • Custom Dashboards
  • Custom Lists
  • Custom Views
  • Complete Customer Profiles
  • Reusable Customer IDs
  • Social Logins
  • Deal Rooms
  • Peripheral Workflow Engine
  • Reports
  • Integrations
  • Standards-based IAM

Pricing Info

Crust CRM is a full-featured customer relationship management solution. If you are interested in this product, you can request custom enterprise pricing via the website’s contact form.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Crust CRM can integrate with a wide array of third-party solutions through webhooks. Among these are the following:

  • Google Apps
  • MailChimp
  • Typeform
  • HubSpot
  • Asana
  • Dropbox
  • Jira
  • Zendesk
  • Squarespace
  • Drip
  • Wave
  • ClickSend SMS
  • GoToWebinar

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A highly configurable open-source CRM software based in the cloud that is seamlessly integrated with thousands of third-party systems.

Company Email

Contact No.

Company's Address

Crust Technology Ltd.
Unit 1G, The Atrium
Blackpool Business Park
Blackpool, Cork T23 AN20
Ireland

Almost as essential as functionalities and customer support responsiveness are pricing options offered by Salesforce Essentials and Crust CRM. Although pricing should not be a deciding element it’s without a doubt a significant thing to consider. You should count on a flexible pricing plan that can be matched with your business size and effortlessly scaled up when your team expands. Be sure that you don’t choose plans that have complex features that you won’t find a use for and always try to get in touch with the vendor directly as big companies can frequently benefit from special pricing. You should also give a chance to a free trial or demo of each service to spend at least some time using it. It’s a helpful experience that doesn’t need you to spend any money and provides you with a practical overview of what it’s like to work with Salesforce Essentials and Crust CRM.

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