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Compare Salesforce Community Cloud vs Zoho Forms

What is better Salesforce Community Cloud or Zoho Forms? Examining products to get the best Collaboration Software does not always have to be tough. On our review platform, we enable you to match Salesforce Community Cloud and Zoho Forms and immediately evaluate their varying features. We allow you to take a look at their functions, supported devices, customer support, pricing rates, terms, plus more.

You may also assess their overall score (9.0 for Salesforce Community Cloud vs. 8.5 for Zoho Forms) and overall customer satisfaction level (100% for Salesforce Community Cloud vs. 96% for Zoho Forms). Spend some time and assess your top choices and see which one is right for your company. Similarly, you have to check the software vendor’s business viability; can they be relied upon and will they still be on the market in the future?

Users who are pressed for time or need a Online Community Software advice from our experts may want to try out these top choices for this year: Zimbra, Salesforce Community Cloud, eXo Platform.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Business Integration
  • Personalization
  • Customization
  • Branded Community
  • Mobile Optimization
  • Case Escalation
  • Knowledge Base and Q&A
  • E-commerce
  • Sales Force Automation
  • Personal Member Scoring
  • Data Sharing
  • Dashboards and Reports
  • File sharing
  • Community Groups
  • Topics Pages
  • Feed Actions
  • Community Management
  • Chatter Collaboration

Pricing Info

Salesforce Community Cloud is priced based on the type of community you are creating: Employee, Partner or Customer communities. Each of them starts at a different base price while additional pricing varies according to your business needs and the number of users. Contact the vendor to request a quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

GE, Virgin America, Brown-Forman, Toyota

Integrations

Salesforce Community Cloud integrates with various third-party systems in the Salesforce marketplace, AppExchange.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A highly flexible customer experience management for building different types of personalized and branded communities.

Company Email

Contact No.

Company's Address

The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States

NOAWARDS
YET

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE 96%

Pricing

Starting from $10.00

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Drag & Drop Elements
  • Responsive Forms
  • Team decisions
  • Record Summaries
  • Approvals
  • Sharing
  • Email Campaigns
  • Offline sharing with QR codes
  • Sheets
  • Analytics
  • Customization
  • Integrations

Pricing Info

Zoho Forms is available in four different payment plans, each of them subject to consequence-free canceling:

Free Plan

  • 3 Forms
  • 500 submissions/month
  • Unlimited reports
  • 200MB File Storage

Basic Plan – $10.00/month (billed monthly) or $8/month (billed annually) plus tax, as applicable

  • 1 User
  • Unlimited Forms
  • 10,000 Submissions
  • Unlimited Reports
  • Payment Integration
  • 500 MB Storage
  • Built-in Custom Themes

Standard Plan – $25.00/month (billed monthly) or $20/month (billed annually) plus tax, as applicable

  • 10 Users
  • Unlimited Forms
  • 25,000 Submissions
  • Unlimited Reports
  • Payment Integration
  • 2 GB Storage
  • Built-in Custom Themes
  • Approvals
  • Tasks

Professional Plan – $50.00/month (billed monthly) or $40/month (billed annually) plus tax, as applicable

  • 25 Users
  • Unlimited forms
  • 75,000 Submissions
  • Unlimited Reports
  • Payment Integration
  • 5 GB Storage
  • Built-in Custom Themes
  • Approvals
  • Tasks

Premium Plan $100.00/month (billed monthly) or $80/month (billed annually) plus tax, as applicable

  • 100 Users
  • Unlimited Forms
  • 150,000 Submissions
  • Unlimited Reports
  • Payment Integration
  • 10 GB Storage
  • Built-in Custom Themes
  • Approvals
  • Tasks

You may also choose to avail 10,000 additional submissions for only $96/year. They also offer 5 GB of extra storage for $48. These add-ons, however, are not applicable for the free plan.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Zoho Forms can be integrated with all Zoho products, but also third-party apps and systems:

  • Zoho CRM
  • Zoho Support
  • Zoho Campaigns
  • Zoho Books
  • Zoho Creator
  • Zoho Recruit
  • Zoho Docs
  • Zoho People
  • Google Docs
  • MailChimp
  • WordPress

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Zoho Forms speeds up data collection, connects team members helping them to build and share personalized online forms.

Company Email

sales@zohocorp.com

Contact No.

Company's Address

You don’t want just a wide range of features and flexible pricing packages from a credible Collaboration Software. Almost as significant as main features is a quality customer support. You want to ensure that if you have any questions about Salesforce Community Cloud or Zoho Forms, or you run into a problem, or perhaps you’ll want to ask for a certain update or functionality beneficial to your team you can trust in a responsive and helpful customer support. See whether options such as phone support, tickets or live chat are provided. What is more, it’s a major asset if you are able to profit from personal training or at least an FAQ you can use.

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