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Compare Salesforce Community Cloud vs Knowledge Vault

What is better Salesforce Community Cloud or Knowledge Vault? The ideal Collaboration Software is a solution that can deal with your company’s specific needs. You can find which choice is best suited for your industry if you review different products before you decide which one is the best.

For example, Salesforce Community Cloud and Knowledge Vault are scored at 9.0 and 7.4, respectively, for overall quality and performance. Likewise, Salesforce Community Cloud and Knowledge Vault have a user satisfaction rating of 100% and 95%, respectively, which shows the general response they get from customers. Even better, get in touch with an existing customer of the software and ask for their comments concerning the software in question.

People who want to save some time or could use a Online Community Software advice from our team may want to try out these top choices for the current year: Salesforce Community Cloud, eXo Platform, Zimbra.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Business Integration
  • Personalization
  • Customization
  • Branded Community
  • Mobile Optimization
  • Case Escalation
  • Knowledge Base and Q&A
  • E-commerce
  • Sales Force Automation
  • Personal Member Scoring
  • Data Sharing
  • Dashboards and Reports
  • File sharing
  • Community Groups
  • Topics Pages
  • Feed Actions
  • Community Management
  • Chatter Collaboration

Pricing Info

Salesforce Community Cloud is priced based on the type of community you are creating: Employee, Partner or Customer communities. Each of them starts at a different base price while additional pricing varies according to your business needs and the number of users. Contact the vendor to request a quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

GE, Virgin America, Brown-Forman, Toyota

Integrations

Salesforce Community Cloud integrates with various third-party systems in the Salesforce marketplace, AppExchange.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A highly flexible customer experience management for building different types of personalized and branded communities.

Company Email

Contact No.

Company's Address

The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States

NOAWARDS
YET

SmartScore™

OUR SCORE 7.4

User Satisfaction

CUSTOMER EXPERIENCE 95%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Microsoft Office 365 & Exchange Features
  • Microsoft Office 365 Auditing
  • Microsoft Office 365 Management
  • Microsoft Office 365 Reporting
  • Microsoft Office 365 License Reporting
  • Microsoft Exchange Analytics
  • Microsoft Exchange Reporting
  • Knowledge Vault Platform

Pricing Info

You can use the Knowledge Vault pricing calculator to get specific pricing details for your company. For example, if you want your company has 100 users that you want to use the tool, the cost is $300 per year.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Knowledge Vault is the next-generation analytics, reporting and optimization platform for cloud-based content.

Company Email

sales@knowledge-vault.com

Contact No.

Company's Address

Areitos

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 67%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Social Wall
  • Connections & Mentorship
  • Professional Profile
  • Department pages / Affinity Groups
  • Company events
  • Jobs & Internships
  • Push communication
  • Training & Professional Development
  • Blogs & Articles
  • Instant Communication

Pricing Info

Contact Areitos for enterprise pricing information and other product details. Get your free quote today.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

SAC Health System, LATINC, ALPFA

Integrations

Areitos integrates with the following business systems and applications:

  • LinkedIn
  • Indeed
  • Udemy
  • CNN
  • Facebook
  • EventBright
  • API

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Areitos is the ultimate mobile and web internal social media platform for companies and non-profits to build their own private social networks.

Company Email

areitos@latinc.us

Contact No.

Company's Address

Areitos, Inc.
745 Atlantic Avenue,
Boston, MA
USA

All the data, facts and reviews that we offered in this table were collected from official vendor sites, marketing resources available online, actual experience from real customers as well as our personal direct use of every app by a professional reviewer. We put a lot of effort to thoroughly analyze each solution, therefore we not only examine it on our own, but we also correlate our findings with views of other people from the SaaS community.

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