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Compare Salesforce Community Cloud vs CloudApp

What is better Salesforce Community Cloud or CloudApp? Today’s companies seek the top Collaboration Software product to stay competitive. On this page we help you with choosing the best software, by allowing you to compare Salesforce Community Cloud and CloudApp down to the very details of their individual features.

You may as well make use of our general scoring values, which rate the software general quality and performance. Salesforce Community Cloud got a 9.0 score, while CloudApp has a score of 7.6. Likewise, you can compare their general user satisfaction rating: 100% (Salesforce Community Cloud) against 83% (CloudApp). Bear in mind to choose the solution that best answers your most urgent needs, not the solution with a lot of features.

If you need to quickly decide on the more reliable Online Community Software according to our review team we recommend you examine these products: Zimbra, Salesforce Community Cloud, eXo Platform.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Business Integration
  • Personalization
  • Customization
  • Branded Community
  • Mobile Optimization
  • Case Escalation
  • Knowledge Base and Q&A
  • E-commerce
  • Sales Force Automation
  • Personal Member Scoring
  • Data Sharing
  • Dashboards and Reports
  • File sharing
  • Community Groups
  • Topics Pages
  • Feed Actions
  • Community Management
  • Chatter Collaboration

Pricing Info

Salesforce Community Cloud is priced based on the type of community you are creating: Employee, Partner or Customer communities. Each of them starts at a different base price while additional pricing varies according to your business needs and the number of users. Contact the vendor to request a quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

GE, Virgin America, Brown-Forman, Toyota

Integrations

Salesforce Community Cloud integrates with various third-party systems in the Salesforce marketplace, AppExchange.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A highly flexible customer experience management for building different types of personalized and branded communities.

Company Email

Contact No.

Company's Address

The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States

NOAWARDS
YET

SmartScore™

OUR SCORE 7.6

User Satisfaction

CUSTOMER EXPERIENCE 83%

Pricing

Starting from $8

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Capture and share images and videos
  • Video workflows
  • Annotated screenshots
  • Drag-and-drop interface
  • Secure sharing
  • Access control
  • View count
  • Analytics and insights
  • Visual search
  • White label for clients
  • Team management
  • Custom branding
  • Analytics
  • Enterprise security
  • Shared custom domain
  • Event tracking
  • Self-destruction
  • Powerful screen capture solution
  • Integrations with leading productivity apps (JIRA, Trello, Slack, Zendesk, and more)
  • CloudApp Snipping Tool
  • GIF creator feature
  • HD screen and video recordings
  • Annotated screenshots for faster feedback

Pricing Info

CloudApp offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Free Plan 

  • Individual user
  • Screenshot, annotate, record video and GIFs, share

Pro Plan – $9/month ($8/mo when billed annually)

  • Individual user
  • Customize and secure your content

Team – $10/month/user ($9/mo/user when billed annually)

  • Minimum 2 users
  • Manage content collections, add company branding

Business – $19/month/user ($17/mo/user  when billed annually)

  • Minimum 3 users
  • Advanced security & features for larger teams

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Facebook, Adobe, The New York Times

Integrations

CloudApp integrates with the following business systems and applications:

  • Zendesk
  • Jira
  • Trello

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Innovative software for capturing and sharing GIFs, images, videos and annotated screenshots to explain the product features in significantly less time.

Company Email

support@getcloudapp.com

Contact No.

Company's Address

548 Market St. #35577
San Francisco, CA 94104
USA

monday.com

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $25

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • A collaboration tool for multiple employees
  • A many-to-many communication tool
  • A visual display of progress
  • An Execution Board – with big screen display
  • Easy collaboration: tag teams
  • Easy communication: tag people
  • Eliminate noise: get updates based on relevance
  • Email notifications – get notified by email
  • Email updates – send updates by email
  • Integrations: Dropbox, Google Drive, Pipedrive
  • Knowledge base – auto generated, completely searchable, full documentation
  • Motivational tool
  • New employees can hit the ground running
  • Personal and public Boards
  • You can copy and paste from Adobe
  • You can leave live comments on visuals
  • Zero emails and meetings overhead

Pricing Info

monday.com offers a free trial, and four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Basic – $25/month (billed annually)

  • 5 GB of storage
  • Simple search function
  • Filter by person
  • iOS and Android apps
  • Add unlimited boards
  • Two-factor authentiction
  • 24/7 support

Standard – $39/month (billed annually)

  • Everything in Basic, plus:
  • 50 GB of storage
  • Crazy powerful search
  • Filter by anything
  • Create your own account templates
  • Add updates via email
  • External integrations
  • Share boards with guests
  • Limited number of guests
  • Full API
  • Timeline

Pro – $59/month (billed annually)

  • Everything in Standard, plus:
  • Unlimited storage
  • Unlimited guests
  • Private boards
  • Tags
  • Detailed activity stats
  • Google authentication
  • User profile customization

Enterprise – $118/month (billed annually)

  • Everything in Pro, plus:
  • Higher API rate limit
  • VIP support with account manager
  • One-on-one training
  • Two-factor authentication
  • Advanced security features
  • Single Sign On
  • Audit log

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Uber, NBC Universal, Fiverr.com, Saatchi Art

Integrations

monday.com is an open API system, which means that develops can build custom connections, and integrate it with literally any third-party system or application. Premade integrations include:

  • Zapier
  • Slack
  • Github
  • Asana
  • JIRA
  • Dropbox
  • Gmail
  • Google Calendar
  • Google Drive
  • Email
  • Pipedrive
  • Trello

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

2019 Webby awards winners for best productivity app monday.com is the easiest way for your team to plan, organize, and track projects. Globally loved by over 80,000 teams

Company Email

Contact No.

Company's Address

Begin Road 52,
Sonol Tower, floor 13
Tel Aviv 6713701
Israel

You should note that while both Salesforce Community Cloud and CloudApp may provide a top quality range of features every product might be designed for a different business size. If you are comparing features you may want to pay attention to a business size they are catering to. Certain features might scale up efficiently for large enterprises but if you own a small or medium company it’s frequently more sensible to refrain paying for complex functionalities that you may never use.

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