What is better Sailthru or Squaretalk? If you wish for an efficient Sales Tools product for your company you must remember to evaluate different solutions. It doesn’t have to be complicated, and can be as straightforward as matching their traits in a table like the one below. You will also get a good idea how each product functions. As an example, on this page you can find Sailthru’s overall score of 9.0 and compare it against Squaretalk’s score of 8.5; or Sailthru’s user satisfaction level at 94% versus Squaretalk’s 97% satisfaction score.
The contrast can help you spot the good and bad points of each program, and decide which fits you requirements better. Beyond the robust features, the application that’s simple to grasp and use is always the better option.
If you would like to quickly decide on the more reliable CRM Software according to our experts we recommend you examine one of these solutions: Salesforce CRM, HubSpot Smart CRM, Freshsales.
Sailthru is a quote-priced system, where each user receives an individual SMB or enterprise pricing package that corresponds to his needs. Contact the company to obtain more details, and ask for your quote.
Squaretalk is available in three paid plans: Axiom (Cloud PBX), Matrix (Predictive Dialer), and a Combined Platform. Below are the details on the features included in these plans.
Axiom (Cloud PBX) – Starting at $15/user/month, billed annually
Minimum of 5 users
IVR (virtual receptionist)
Real-time client dashboard
Advanced reporting and visibility
Automated call distribution (ACD)
Intelligent call routing
Unlimited inbound calls
Smart call queuing
Voicemail to email
Click-to-dial
CRMs and app integration
Custom on-hold music
Queue callback
SMS reporting
Matrix (Predictive Dialer) – Starting at $30/user/month, billed annually
Smart predictive dialing
Intelligent outbound routing
Answering machine detection
Smart lead recycling
Dynamic reset of leads
Appointment call automation
Smart leads ranking
Agent ranking by skill
Script-on-screen
Campaign & list management
Web callback
Real-time DNC list management
Disposition timers & redials
Time zone rules dialing
Smart redial strategies
Combined Platform – custom pricing
All Axiom (Cloud PBX) and Matrix (Predictive Dialer) features, plus
Through Lynx, Squaretalk easily integrates with various third-party software, including:
Salesforce
Hubspot
Freshdesk
Dropbox
Zoho
Zendesk
Telegram
Spotify
Mailchimp
WhatsApp
Gmail
Teams
Zoom
Slack
Discord
Monday
WordPress
Google Sheets
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Unilever, Ecodesk, Generali, Coronet
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Offers various communication tools to help businesses engage with customers. A cloud call center and predictive dialer ensure teams provide improved customer support and that customers are connected to agents with the right skills. Seamless integrations with third-party software also help automate workflows to further improve productivity.
You shouldn’t count on only a wide set of functionalities and flexible pricing plans from a popular Sales Tools. Almost as significant as key features is a top-notch customer support. You want to ensure that in a situation where you have any questions about Sailthru or Squaretalk, or you run into a problem, or maybe you’ll want to request a specific update or functionality useful to your business you can rely on a responsive and helpful customer support. Check out if solutions such as phone support, tickets or live chat are available. It’s also a big plus if you can profit from individual training or at least an FAQ you can use.
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