Compare PhoneBurner vs. SafeSoft Solutions

Purchasing the right Customer Support Software product is as simple as evaluating the solid and low functionalities and terms offered by SafeSoft Solutions and PhoneBurner. Here you can also match their overall scores: 7.2 for SafeSoft Solutions vs. 8.3 for PhoneBurner. Or you can check their general user satisfaction rating, 100% for SafeSoft Solutions vs. 100% for PhoneBurner. We suggest that you put some effort and review their specific functions and determine which one is the better option for your company. Moreover. bear in mind to take into account your company’s or industry’s special situation, such as, a multilingual software for a global staff or a mobile app to help you work in the field. Our team put a lot of effort to prepare reviews of all popular Customer Support Software solutions offered on the market, but among them these three deserved our special attention: Samanage, Freshdesk, Zendesk.
Product

PhoneBurner

VS

SafeSoft Solutions

VS

PhoneBurner screenshot SafeSoft Solutions screenshot
Pricing Page

Score

Our Score

8.3 ?

Our Score

7.2 ?

Client Experience

Client Experience

Client Experience

100% ?

Client Experience

100% ?

Pricing

Pricing

$67.50

by quote

Price Scheme

Price Scheme

Monthly payment Quote-based
Complete Review

Complete Review

General Description

General Description

PhoneBurner is a power dialer and sales acceleration solution that greatly increases productivity over the phone without additional software.
Set up an inbound call center hub, an outbound phone marketing platform, or a fusion of both without the hassles of an actual call center.
Useful Links
Languages Supported

Languages Supported

English English
Contact Email

Contact Email

support@phoneburner.com sales@safesoftsolutions.com
Pricing Info

Pricing Info

PhoneBurner offers two hour-based enterprise pricing plans, and a number of volume pricing discounts. Give the details a look, and select the best option for your company:

7.5 Hours – $67.50/month

  • 450 rollover minutes
  • Instantly drop voicemails
  • Instantly send emails
  • Built in CRM (+Salesforce integration)
  • Advanced search, sort, and tags
  • Custom dispositions
  • Dial-session Google search
  • Personal “do-no-call” list
  • Local ID (optional extra)
  • Phone support

Unlimited Hours – $149/month

  • All you can dial
  • Instantly drop voicemails
  • Instantly send emails
  • Built in CRM (+Salesforce integration)
  • Advanced search, sort, and tags
  • Custom dispositions
  • Dial-session Google search
  • Personal “do-no-call” list
  • Local ID (optional extra)
  • Use your own email server
  • Call recording
  • SmartSender trackable attachments
  • SmartSender with retargeting
  • Phone support

With PhoneBurner volume pricing you get discounts on 3 accounts or more. Unlimited usage per seat.

  • 3 Seats – $371.01/month (17% discount)
  • 5 Seats – $558.75/month (25% discount)
  • 10 Seats – $1043/month (30% discount)
  • 20 Seats- $1788/month (40% discount)
  • 50 Seats – $3725/month (50% discount)

Pricing available by quote only. Contact SafeSoft Solutions directly for more pricing information.

Available Support

Available Support

Phone Live Support
Phone
Ticket
Types of Clients

Types of Clients

Small Business | Medium Business | Freelancers Small Business | Medium Business
Contact Phone

Contact Phone

+1-888-369-9131 +1 818-436-3600
Supported Integrations

Supported Integrations

PhoneBurner is an open API system, which means you can connect it to literally any third-party system or application. At the moment, the company offers a streamlined integration with Salesforce Sales Cloud.

SafeSoft Solutions supports integrations with the following business systems and applications:

  • Salesforce Sales Cloud
Devices Supported

Devices Supported

Windows
Mac
Web-based
Windows
Mac
Available Features

Available Features

PhoneBurner FEATURES

  • Auto-dialer dials your leads for you one after another
  • Call tracking, reporting, and analytics
  • For outbound call centers
  • Included CRM + Salesforce integration and API
  • Instantly send personalized emails
  • Real-time alerts of email opens, attachment views and more
  • View call and session statistics
  • Voice Mail instantly leaves a pre-recorded voice mail

SafeSoft Solutions FEATURES

Inbound
  • Hosted IVR
  • ACD Intelligent Routing
  • CTI Screen Pop
  • Toll-Free Numbers
  • Local Numbers
  • Voicemail
Outbound
  • Predictive Dialing
  • Preview Dialing
  • Voice Broadcasting
  • Custom Lead Recycling
  • Lead Scrubbing
  • Campaign Quotas
Blended
  • Built-in CRM
  • Custom Reporting
  • Branch Scripting
  • Embedded Web-form
  • Call-time Rules
  • Campaign Hot Keys
Analysis and Reporting
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Campaign History Databasing
  • Contact History Databasing
  • Customized Reports
  • Real Time Reporting
  • Reporting Data Exports
Prominent Customers

Prominent Customers

Empower Network, Coldwell Banker, Farmers Insurance, Remax AllState Insurance, First Nation Financial, Soltech Business Solutions
Pricing Page

Pricing Page

Learn more about PhoneBurner pricing Learn more about SafeSoft Solutions pricing
Contact Address

Contact Address

PhoneBurner, Inc
999 Corporate Drive, Suite #255
Ladera Ranch, CA 92694
USA
20950 Warner Center Lane
Building A
Woodland Hills, CA 91367
Product Comparisons

Product Comparisons

Compare with Zoho Desk
Compare with MightyCall
Compare with xSellco Helpdesk
Compare with SherpaDesk
Compare with Symphony Summit
Compare with HelpOnClick
Compare with JivoChat
Compare with IdeaScale
Compare with Teamwork Desk
Compare with Zoho Wiki
Compare with Goverlan Reach
Compare with WhatUsersDo
Compare with TeamViewer
Compare with Freshchat
Compare with TrueChat
Compare with Vision Helpdesk
Compare with Zoho SalesIQ
Compare with Bazaarvoice Connections
Compare with Tagove
Compare with HubSpot Service Hub
Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

Page last modified

You don’t want exclusively a wide array of useful tools and flexible pricing from a reliable Customer Support Software. Almost as important as key features is a quality customer support. You want to ensure that when you have any questions about SafeSoft Solutions or PhoneBurner, or you run into a problem, or perhaps you’ll need to ask for a certain update or functionality useful to your team you can trust in a responsive and helpful customer support. See whether services such as phone support, tickets or live chat are available. Additionally, it’s a major asset if you can benefit from personal training or at the very least a knowledge base you can use.