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Compare SafeSoft Solutions vs. HappyFox

Assessing products to find the best Customer Support Software doesn't have to be complicated. On our review platform, we enable you to match SafeSoft Solutions and HappyFox and immediately evaluate their differences. We allow you to take a look at their capabilities, supported devices, customer support, pricing rates, terms, and much more. You can even review their overall score (7.2 for SafeSoft Solutions vs. 8.8 for HappyFox) and overall customer satisfaction level (100% for SafeSoft Solutions vs. 98% for HappyFox). Devote time to examine your best choices and discover which one is right for your company. Likewise, you must consider the software company’s credibility; are they reliable and will they still be around in a few years time? We are aware that not all people have enough time to try out a large number of various products, so we prepared a list of recommendations that you may find useful. Our top selections for the Customer Support Software category are: Zendesk, Freshdesk, Salesforce Essentials.
Compare

SafeSoft Solutions

VS

HappyFox

VS

SafeSoft Solutions screenshot HappyFox screenshot
Pricing Page

Score

Our Score

7.2 ?

Our Score

8.8 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

100% ?

Client Satisfaction

98% ?

Price

Price

by quote

$29

Pricing Model

Pricing Model

Quote-based Monthly payment | Annual Subscription
Full Review

Full Review

General Info

General Info

Set up an inbound call center hub, an outbound phone marketing platform, or a fusion of both without the hassles of an actual call center.
HappyFox is a cloud-based help desk and customer support software. The tool's ticket support system helps users resolve customers' issues quickly.
Quick Links
Company's Address

Company's Address

20950 Warner Center Lane
Building A
Woodland Hills, CA 91367
24, Executive Park, Suite 230, Irvine CA 92614, United States
Popular Customers

Popular Customers

AllState Insurance, First Nation Financial, Soltech Business Solutions Warner Bros, Lowe's, YWCA, K12, Whirlpool, Sony DADC
Available Integrations

Available Integrations

SafeSoft Solutions supports integrations with the following business systems and applications:

  • Salesforce Sales Cloud

HappyFox offers more than 20 integration options, so you can sync this application with CRM, social media, voice, live chat, accounting, e-commerce, and survey tools. Companies can also utilize the REST API to customize functions for their business processes.

A few of the popular apps that HappyFox integrates with include:

  • Salesforce
  • Google Apps
  • Facebook
  • Twitter
  • Zoho CRM
  • SurveyMonkey
  • Twilio
  • Olark
  • SnapEngage
  • Freshbooks Accounting
  • Batchbook
  • Highrise
Contact No.

Contact No.

+1 818-436-3600 1-949-535-2220
Support Types

Support Types

Phone
Ticket
Phone Live Support
Ticket
Pricing Page

Pricing Page

Learn more about SafeSoft Solutions pricing Learn more about HappyFox pricing
Languages Supported

Languages Supported

English English
List of Features

List of Features

SafeSoft Solutions FEATURES

Inbound
  • Hosted IVR
  • ACD Intelligent Routing
  • CTI Screen Pop
  • Toll-Free Numbers
  • Local Numbers
  • Voicemail
Outbound
  • Predictive Dialing
  • Preview Dialing
  • Voice Broadcasting
  • Custom Lead Recycling
  • Lead Scrubbing
  • Campaign Quotas
Blended
  • Built-in CRM
  • Custom Reporting
  • Branch Scripting
  • Embedded Web-form
  • Call-time Rules
  • Campaign Hot Keys
Analysis and Reporting
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Campaign History Databasing
  • Contact History Databasing
  • Customized Reports
  • Real Time Reporting
  • Reporting Data Exports

HappyFox FEATURES

  • Email Conversion Into Tickets
  • Ticket Merging
  • Ticket Escalation
  • Group contacts
  • In-depth reporting
  • Over 35 languages supported
  • Personalize queue
  • Smart rules for automation
  • Social media integration with Facebook
  • Supports voice, email, chat, social media, and mobile channels
  • Works on iOS, Android, and Windows mobile devices
Business Size

Business Size

Small Business | Medium Business Small Business | Large Enterprises | Medium Business | Freelancers
Email Address

Email Address

sales@safesoftsolutions.com support@happyfox.com
Devices Supported

Devices Supported

Windows
Mac
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Pricing Plans

Pricing Plans

Pricing available by quote only. Contact SafeSoft Solutions directly for more pricing information.

HappyFox offers four price annual pricing plans:

Mighty: $29 per staff/month (annual) or $39 per staff/month (monthly)

  • Attachment Store 50GB
  • Import Contacts
  • Canned Actions (Macros)
  • Agent Collision
  • Round Robin Assignment
  • SLA Management
  • Contact Groups
  • Automatic Time Tracker

Fantastic: $49 per staff/month (annual) or $59 per staff/month (monthly)

  • Attachment Store 200GB
  • Import Contacts
  • Canned Actions (Macros)
  • Agent Collision
  • Round Robin Assignment
  • SLA Management
  • Contact Groups
  • Automatic Time Tracker
  • Satisfaction Surveys
  • SLA Breach Notification
  • Custom Ticket Queues

Enterprise: $69 per staff/month (annual) or $79 per staff/month (monthly)

  • Attachment Store 500GB
  • Import Contacts
  • Canned Actions (Macros)
  • Agent Collision
  • Round Robin Assignment
  • SLA Management
  • Contact Groups
  • Automatic Time Tracker
  • Satisfaction Surveys
  • SLA Breach Notification
  • Custom Ticket Queues
  • Proactive Agent Collision
  • Lite Users

Enterprise Plus: $89 per staff/month (annual) or  $99 per staff/month (monthly)

  • Attachment Store 1024GB
  • Import Contacts
  • Canned Actions (Macros)
  • Agent Collision
  • Round Robin Assignment
  • SLA Management
  • Contact Groups
  • Automatic Time Tracker
  • Satisfaction Surveys
  • SLA Breach Notification
  • Custom Ticket Queues
  • Proactive Agent Collision
  • Lite Users
  • Sentiment Analysis

For more HappyFox price details, contact the vendor.

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Popular Alternatives

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QUICK LINKS

QUICK LINKS

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When you pick a service that you think will be an actual asset for your team you shouldn’t just limit yourself to what reviewers have to say about it. Very often individual experience with the solution may change, depending on your own goals and work processes. That’s the reason why in our reviews we also provide our User Satisfaction Rating for each software to give you a reliable overview of how real users of SafeSoft Solutions and HappyFox estimate their experience with the solution. Our system is built around detailed analysis of product appearances on other websites, social networks and blogs, so you are going to get a comprehensive and credible landscape of what other customers think about every software. In this case SafeSoft Solutions got a total satisfaction rating at 100% while for HappyFox 98% of people express they had an enjoyable experience with it.