MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

Compare Rosmiman Smart EAM vs Vivantio Pro

What is better Rosmiman Smart EAM or Vivantio Pro? Specific organizations want different types of IT Asset Management Software. To find out which one suits you, think of evaluating various alternatives feature by feature including their terms and prices. Furthermore, you may get a quick idea of their general effectiveness and customer feedback by checking our smart scoring system.

The results are: Rosmiman Smart EAM (7.9) vs. Vivantio Pro (8.4) for overall quality and usefulness; Rosmiman Smart EAM (N/A%) vs. Vivantio Pro (100%) for user satisfaction rating. Check out their high and weaker points and decide which software is a more sensible choice for your company. A simple, practical tactic is to note down the advantages and disadvantages of both applications side by side and check which software has more benefits.

We know that not all companies have enough time to examine dozens of different products, so we created a list of suggestions that you may find useful. Our top selections for the IT Asset Management Software category are: Infor EAM, Salesforce Service Cloud, ServiceNow Asset Management.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.9

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Comprehensive Enterprise Asset Management
  • Track and Manage Mobile and Fixed Assets
  • Get A Shared Vision of All Assets
  • Increase The Availability and Productivity of your Assets
  • Meet The Industry Safety Standards and Regulations
  • Meet Quality and Productivity Goals
  • Extend the Life of Your Assets
  • Plan Maintenance Work And Service Activities

Pricing Info

Rosmiman Smart EAM’s SMB and enterprise pricing information is available only upon request. Please contact the vendor for details, and get your quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Arabtec Envirogreen Facility Management Services LLC, MDS Site & Power Dubai, Dasman Diabetes Institute

Integrations

Rosmiman Smart EAM integrates with third-party services and applications such as the following:

  • SAP ERP
  • Oracle Financials
  • MS Dynamics ERP
  • PeopleSoft
  • JDEDWARDS
  • Digital Okta
  • Engineering Systems Group (ESG)

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A comprehensive asset and facilities management software solution designed for companies and organizations of all sizes, automating their asset management and maintenance operations, providing them with a shared vision of all of their assets, and allowing them to plan maintenance activities better.

Company Email

marketing@rosmiman.com

Contact No.

Company's Address

ROSMIMAN SOFTWARE CORPORATION SL
C/ Severo Ochoa 20, 2 E-F
Elche Parque Industrial, 03203 Elche, Alicante
Spain

NOAWARDS
YET

SmartScore™

OUR SCORE 8.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $48

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Configurable ticket types
  • Service level milestones
  • Client asset and knowledge management
  • Custom forms and fields
  • Mobile edition
  • Task management
  • Customer SLA’s
  • Service automation
  • Reporting
  • Data tools
  • integration

Pricing Info

Vivantio Pro enterprise pricing model entails two pricing plans:

Vivantio Pro @ $48/month/user

  • Clients, Asset and knowledge management
  • Customs forms and fields
  • Mobile edition
  • Task management
  •  Customer SLA’s
  • Task management
  • Portal widget builder
  • Custom themes and designs
  • Ticket escalation
  • Schedules reports
  • Ticketing routing
  • Schedule events
  • Ticket triggers
  • Reporting
  • Data tools
  • Full API
  • Licensing and security

ITSM @ $72/month/user

  • Everything in Pro
  • Business units
  • Conditional custom forms and fields
  • Surveys
  • Roles and permissions
  • Ticket triggers
  • Custom web hooks
  • Data permissions
  • License pools

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Toshiba, Yodel, Tesco Mobile

Integrations

Vivantio Pro integrates with the following business systems and applications:

  • Bomgar
  • Webhooks
  • Windows Azure
  • Twilio Cloud Communication
  • Jira
  • Microsoft Outlook
  • Copperegg
  • WindowsServer Active Directory
  • Gmail
  • New Relic
  • SpiceWorks
  • Microsoft Exchange Server

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An enterprise-class, modern IT service management platform for organizations in government, manufacturing, healthcare, retail, and financial service industries.

Company Email

Sales@vivantio.com

Company's Address

Vivantio,
31 St James Avenue
Boston, MA 02116
USA

Salesforce Service Cloud

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.6

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

Starting from $25

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Computer Telephony Integration (CTI)
  • Record Types
  • Lead-Contact Account Management
  • Files
  • Salesforce Identity
  • Roles and Permissions
  • Snap-Ins for Live Agent Chat
  • Social Customer Service Pro
  • Knowledge
  • Work Order Management
  • Service Console
  • Customer Community
  • Chatter
  • Community Starter
  • Email Integration with Outlook
  • Advanced Case Management
  • Customer Account Portal
  • Page Layouts
  • Standard Success Plan
  • Asset Management
  • Omni-Channel Supervisor
  • Field Service Dispatch
  • Service Contracts and Entitlements
  • Developer Sandbox
  • Unlimited Online Training
  • Activity Feed
  • Developer Pro Sandbox
  • Topics and Recommendations
  • Data and File Storage
  • Orders Management
  • Omni-Channel Routing
  • Case Auto-Assignment
  • Service Analytics App
  • Social Customer Service Starter Pack
  • Product Tracking
  • Case Milestone Tracker
  • Unlimited Custom Applications
  • Google Apps Integration
  • Custom Profiles
  • AppExchange App Integration
  • Offline Access
  • Lightning App Builder
  • Mobile Messaging (LiveMessage)
  • Case Escalation Rules and Queues
  • Web Services API
  • Opportunity Tracking
  • Workflow and Approval Automation
  • Web and Email Case Capture
  • Task Management
  • Customizable Reports and Dashboards
  • Snap-Ins for Live Video Chat
  • Case Email Auto-Response
  • Advanced Reporting Features
  • Salesforce Mobile App
  • Email Templates

Pricing Info

Salesforce Service cloud offers 4 SMB and enterprise pricing plans billed annually.

Salesforce Essentials – $25/user per month

Out-of-the-box service solution for up to 5 users

  • Chatter
  • Salesforce Mobile App
  • Files
  • Topics and Recommendations
  • Case Auto-Assignment
  • Web and Email Case Capture
  • Case Email Auto-Response
  • Case auto-assignment
  • Case Escalation Rules and Queues
  • 1 Service Console App
  • Omni-Channel Routing (Basic)
  • Omni-Channel Supervisor
  • Knowledge (Read-Only)
  • Knowledge (Read-Write)
  • Lead-Contact Account Management
  • Social Customer Service Starter Pack
  • Customizable Reports and Dashboards
  • Opportunity Tracking
  • Task Management, Activity Feed
  • Email Integration with Outlook
  • Google Apps Integration
  • Custom Profiles and Page Layouts
  • Lightning App Builder
  • AppExchange App Integration
  • Email Templates
  • Data Storage Per User
  • File Storage Per User
  • Standard Success Plan
  • Online Case Submission (Two-Day Response)

Lightning Professional – $75/user per month

Complete service CRM for teams of any size

  • All Essentials plan features, plus:
  • Case Milestone Tracker
  • Computer Telephony Integration (CTI)
  • Orders Management
  • Service Contracts and Entitlements
  • Work Order Management
  • Asset Management & Product Tracking
  • Developer Sandbox
  • 5 Process Builder (Processes Per Org)
  • Unlimited Custom Applications
  • 3 Record Types (Per Object)
  • 2 Roles and Permissions

Included at additional cost:

  • Knowledge (Read-Write)
  • Social Customer Service Pro
  • Web Services API
  • Unlimited Online Training
  • Access to Premier Success Resources
  • 24/7 Toll-Free Support
  • Developer Support
  • Configuration Services
  • Access to Accelerators

Lightning Enterprise – $150/user per month

Customizable CRM for comprehensive service

  • All Professional plan features, plus:
  • Advanced Case Management
  • Advanced Reporting Features
  • Offline Access
  • Web Services API
  • 1 Partial Sandbox
  • Process Builder
  • Salesforce Identity
  • Workflow and Approval Automation
  • Record Types
  • Roles and Permissions

Included at additional cost:

  • Knowledge (Read-Write)
  • Mobile Messaging (LiveMessage)
  • Snap-Ins for Live Agent Chat
  • Snap-Ins for Live Video Chat
  • Social Customer Service Pro
  • Customer Community
  • Customer Account Portal
  • Field Service Dispatch
  • Field Service Technician
  • Field Service Contractor Management
  • Service Analytics App
  • Developer Pro Sandbox
  • Full Sandbox
  • Unlimited Online Training
  • Access to Premier Success Resources
  • 24/7 Toll-Free Support
  • Developer Support
  • Configuration Services
  • Access to Accelerators

Lightning Unlimited – $300/user per month

Unlimited CRM power

  • All Enterprise plan features, plus:
  • Knowledge (Read-Write)
  • Snap-Ins for Live Agent Chat
  • Developer Pro Sandbox
  • 1 Full Sandbox
  • 1 Partial Sandbox
  • Unlimited Online Training
  • Access to Premier Success Resources
  • 24/7 Toll-Free Support
  • Developer Support
  • Configuration Services
  • Access to Accelerators

Included at additional cost:

  • Mobile Messaging (LiveMessage)
  • Snap-Ins for Live Video Chat
  • Social Customer Service Pro
  • Customer Community
  • Customer Account Portal
  • Field Service Dispatch
  • Field Service Technician
  • Field Service Contractor Management
  • Service Analytics App

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo

Integrations

Salesforce Service Cloud supports integrations with the following business systems, applications and services:

  • Autotask
  • ConnectWise
  • JIRA
  • Salesforce Service Cloud
  • ServiceNow
  • Zendesk
  • Oracle Service Cloud
  • Freshdesk
  • Freshservice
  • Desk.com
  • Help Scout
  • Cherwell Software
  • Wrike
  • SugarCRM
  • Microsoft Dynamics CRM
  • Zoho CRM
  • Netsuite
  • Autotask
  • Close.io
  • ConnectWie
  • Infusionsoft
  • Pipedrive
  • HubSpot CRM
  • Oracle Sales Cloud
  • Base CRM
  • CustomerGauge
  • Act! Essentials
  • Sap Hybrid Cloud for Customers
  • Sage CRM
  • Bullhorn
  • Maximizer CRM
  • Insightly
  • Microsoft Dynamics GP
  • Microsoft Dynamics AX
  • QuickBooks
  • Freshbooks
  • Taxify
  • Sage Intacct
  • Sage 200
  • Tipalti
  • Plaid
  • Shopify
  • Volusion
  • Ecwid
  • Bigcommerce
  • Magento
  • Etsy
  • Woocommerce
  • Weebly
  • SAPAnywhere
  • Epages
  • Oracle Eloqua
  • Marketo
  • HubSpot Marketing
  • Act-On
  • MailChimp
  • Mailjet
  • Allbound
  • Autopilot
  • Constant Contact
  • Kissmetrics
  • Facebook Lead Ads
  • Campaign Monitor
  • iContact

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Cloud-hosted customer service platform for faster, smarter customer support.

Company Email

info@salesforce.com

Contact No.

Company's Address

Salesforce.com, Inc.
The Landmark at One Market, Suite 300
San Francisco, CA 94105
USA

When you compare various IT Asset Management Software apps you shouldn’t simply explore their features list and available pricing packages. Consider that the app should be adjusted to your requirements and team so the more flexible their offer the better. Check what OSes are supported by Rosmiman Smart EAM and Vivantio Pro and ensure you will get mobile support for whichever devices you work on in your company. You should also learn which languages and countries are supported, as this might be a critical factor for many businesses.

Page last modified