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Compare Roadcast vs Miva Merchant

What is better Roadcast or Miva Merchant? You have such a wide range of Sales Software choices in today’s state of that industry that selecting the best product is often overwhelming. On our comparison page, we let you examine the functions, pricing conditions, available plans, and more details of Roadcast and Miva Merchant. You can check their score (8.0 for Roadcast vs.

9.0 for Miva Merchant) and user satisfaction level (100% for Roadcast vs. 97% for Miva Merchant). The scores and ratings provide you with a general idea how these two software products perform. Moreover, find out if the solution can integrate with the company’s current business apps to guarantee greater productivity.

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NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $4.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Real-time tracking
  • Effective resource allocation
  • Monthly data reports
  • Data Analytics
  • Digital order management
  • User-friendly interface
  • Customer Access
  • Customer Feedback

Pricing Info

Roadcast offers three enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your company:

Basic – $4.99/user/month

  • Customer-end tracking
  • Monthly reports & analytics
  • Create unlimited orders
  • 24×7 technical assistance

Enterprise – $6.99/user/month

  • All Basic features
  • POS integration
  • Feedback module integration
  • Mobile app based dashboard

Premium – $10.99/user/month

  • All Enterprise features
  • Data services
  • Smartphone devices
  • Remote device management

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

RoadCast is a GPS based real-time tracking platform with numerous tools to make traveling in a group safe,convenient & great fun.

Company Email

contactus@roadcast.in

Contact No.

Company's Address

AM-197, Shaheed Udham Singh Marg, AM Block,
Poorbi Shalimar Bag, Shalimar Bagh, Delhi, 110088
India

NOAWARDS
YET

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

Starting from $79.95

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Inventory monitoring
  • Order tracking
  • Analytics
  • Reporting
  • Revenue tracking
  • Automated Workflow
  • Streamline Operations with Manual Control
  • Custom Tabs
  • Automated Emails
  • Market-Specific User Groups
  • Real time prices
  • Live Ta Calculations
  • Subscription Management
  • B2B Ready
  • Buyer Engagement through Merchandizing
  • Online Support

Pricing Info

Four pricing plans (including an enterprise pricing one) are available as per requirement. Hence, Miva can be used by businesses of any magnitude.

Starter Plan is available for $79.95/mo. It is for smaller and growing stores and has the following features.

  • Annual Merchant Revenue of up to $99,999.99
  • 20 GB Bandwidth
  • 2 GB Disk Space
  • 2 Admins
  • Free Domain Name
  • Top Quality Hosting
  • Free Rapid SSL
  • Unlimited Products

Business Plan is available for $249.95/mo. For established businesses, it is just the ideal package.

  • Annual Merchant Revenue from $100k to $499,999.99
  • 100 GB Bandwidth
  • 5 GB Disk Space
  • 3 Admins
  • Free Domain Name
  • Top Quality Hosting
  • GeoTrust SSL Premium
  • Unlimited Products

Professional Plan is available at $749.95/mo. It addresses to the needs of much larger stores having big inventories.

  • Annual Merchant Revenue starting from $500k up to $999,999.99
  • 250 GB Bandwidth
  • 10 GB Disk Space
  • 5 Admins
  • Free Domain Name
  • Service Level Agreement
  • GeoTrust SSL True Business
  • Free Rapid SSL
  • Unlimited Products
  • VIP Tech Support

The Enterprise plan is perfect for big stores that have a wide range of products on sale. It is available for $1495/mo. and offers the following features.

  • Annual Merchant Revenue of more than $1,000,000.00
  • 1000 GB Bandwidth
  • 20 GB Disk Space
  • 10 Admins
  • Free Domain Name
  • Service Level Agreement
  • GeoTrust EV SSL True Business
  • Free Rapid SSL
  • Unlimited Products
  • VIP Tech Support
  • VIP Account Manager
  • Dedicated Environment

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Taylor Swift, TP-Link, Mezzetta, ID Wholesaler, Zee, Battery Mart

Integrations

Miva integrates with the following types of applications:

  • ERP
  • CRM
  • OMS

 

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A platform such as Miva has many out-of-the-box features to offer, which makes it just the right solution for stores of any size and reach.

Company Email

sales@miva.com

Contact No.

Company's Address

16745 W Bernardo Dr #400
San Diego, CA 92127
USA

Freshdesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.3

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $15

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Ticket Management and Monitoring
  • Team Inbox
  • SLA Management
  • Agent Collision Detection
  • Custom Ticket Creation
  • Repeated Action Automation
  • Pre-formatted Response Generation
  • Team Huddle
  • Shared Ownership
  • Linked Tickets
  • Ticket Splitting
  • Multichannel Support
  • Ticket Dispatch
  • Intelligent Ticket Management
  • Time-triggered Automation
  • Event-triggered Automation
  • Real-time Email Notification
  • Immediate Solutions Provider
  • Email to Knowledge Base Content
  • Feedback Mechanism
  • Knowledge Base Monitoring
  • Moderation Creation and Management
  • Forum topic to ticket conversion
  • Helpdesk and customer satisfaction reports
  • Real-time customer analytics
  • Customized Reports
  • Portal Design and Customization
  • Agent Management and Delegation
  • Custom Ticketing, URL, and apps
  • Customer Segmentation
  • Custom SSL Certificates
  • IP and Network Restrictions
  • Identity and Access Management

Pricing Info

Freshdesk offers four subscription plans plus a free app. The vendor provides 24/5 phone support and 24/7 email support. You can test it first when you sign up for Freshdesk free trial here.

Sprout – free, unlimited number of agents

  • Ticket Dispatch
  • Email Ticketing
  • Ticket Trend Report
  • Social Ticketing
  • Knowledge Base
  • Team Collaboration
  • Call to ticket conversion

Blossom –  $15 per agent per month (billed annually)

  • All Sprout features
  • Chat and call management
  • Business Hours
  • Automation
  • SLA Management
  • Marketplace Apps
  • Helpdesk In-Depth
  • Collision Detection

Garden – $29 per agent per month (billed annually)

  • All Blossom features
  • Time Tracking
  • Call Masking
  • IVR
  • Triggered Messages
  • Session Replay
  • CSAT Surveys
  • Embedded Chat FAQs
  • Multilingual Helpdesk
  • Performance Reports

Estate – $49 per agent per month (billed annually)

  • All Garden features
  • Call Barging and Monitoring
  • Support Bot
  • Portal Customization
  • Smart Call Escalations
  • In-app Chat Campaigns
  • Ticket Assignment Automation
  • Multiple SLAs and Timezones
  • Custom Roles
  • Enterprise Reporting

Forest – $109 per agent per month (billed annually)

  • All Estate features
  • IP Whitelisting
  • Holiday Routing for Phone Calls
  • Sandbox
  • Multilingual Chat FAQs
  • Co-browsing
  • HIPAA Compliance
  • Data Centre Location
  • Extendable API Rate Limit

Field Service Management – $29 per field technician per month (billed annually)

  • Available on Estate and Forest Plans
  • Add field technicians
  • Generate curated reports
  • Manage schedules and appointments
  • Monitor service performance

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Unicef, Sony Pictures, Petronas

Integrations

Freshdesk can be integrated immediately fresh-out-of-the-box with an ever-growing, extensive array of apps. These include the following:

  • Box
  • Campaign Monitor
  • Capsule
  • Constant Check
  • Dropbox
  • Facebook
  • FetchFlow
  • Freshbooks
  • Freshchat
  • FreshPlugs
  • Gmail Gadgets
  • Google Apps (Gmail, Drive, Calendar, Contacts, Hangouts, and Analytics)
  • Harvest
  • HelpOnClick
  • Highrise
  • iContact
  • Jiira
  • Knowlarity
  • LogMeIn
  • Magento
  • Mailchimp
  • Microsoft Teams
  • Nimble
  • Olark
  • OneSky
  • RESTful API
  • Salesforce
  • Shopify
  • Slack
  • Snap Engage
  • SugarCRM
  • SurveyMonkey
  • Twitter
  • Userlike
  • Woo Themes
  • Xero
  • Zapier
  • Zoho CRM

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

FSM backed by the 2018 Best Help Desk Software Award Winner for 2018 for being an intuitive, robust, and collaborative omnichannel customer service platform.

Company Email

support@freshdesk.com

Contact No.

Company's Address

311 California Street
San Francisco, CA 94104
USA

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It may not always be sufficient to simply compare Roadcast and Miva Merchant against each other. While specific tools, pricing plans and customer comments are all important and should be considered when making a final decision, you should also take a look at the recognition and awards claimed by each solution. Very often a less dominant product may turn out to be an amazing choice that was a winner of many B2B awards such as our Experts’ Choice Award which shows that in spite of lesser market popularity it’s a significant contender to the software that rule the market.

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