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Compare Roadcast vs HotWax Commerce

What is better Roadcast or HotWax Commerce? To successfully get the most useful and productive Sales Software for your enterprise, you have to compare products available on the market. For example, here you can match Roadcast’s overall score of 8.0 against HotWax Commerce’s score of 8.0. You can also compare their general user satisfaction: Roadcast (100%) vs.

HotWax Commerce (99%). In addition, you can evaluate their strengths and weaknesses feature by feature, including their terms and conditions and pricing. By comparing products you are more likely to pick the best software for your budget. It goes without saying you must understand your particular requirements to realize which service matches those needs.

Those of you who are pressed for time or could use a Fleet Management Software advice from our experts may want to investigate these top choices for this year: Wialon, GPSWOX, NexTraq.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $4.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Real-time tracking
  • Effective resource allocation
  • Monthly data reports
  • Data Analytics
  • Digital order management
  • User-friendly interface
  • Customer Access
  • Customer Feedback

Pricing Info

Roadcast offers three enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your company:

Basic – $4.99/user/month

  • Customer-end tracking
  • Monthly reports & analytics
  • Create unlimited orders
  • 24×7 technical assistance

Enterprise – $6.99/user/month

  • All Basic features
  • POS integration
  • Feedback module integration
  • Mobile app based dashboard

Premium – $10.99/user/month

  • All Enterprise features
  • Data services
  • Smartphone devices
  • Remote device management

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

RoadCast is a GPS based real-time tracking platform with numerous tools to make traveling in a group safe,convenient & great fun.

Company Email

contactus@roadcast.in

Contact No.

Company's Address

AM-197, Shaheed Udham Singh Marg, AM Block,
Poorbi Shalimar Bag, Shalimar Bagh, Delhi, 110088
India

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Omnichannel Order Management
  • Warehouse and Shipping
  • Procurement
  • Product Information management
  • Merchandising
  • Relationship Management
  • Accounting
  • Content Management
  • Master Data Management
  • Dashboard and Reporting
  • B2B purchasing and tailored storefronts
  • B2C storefronts
  • Multi-storefront, multi-language, multi-currency

Pricing Info

HotWax Commerce offers a perpetual license option as well as a SaaS option. Contact HotWax Commerce for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.

SaaS license: With a small upfront cost and a low rev share, businesses get a scalable commerce solution that will grow with them.
  • Low up-front investment
  • 24-month renewable license
  • Fastest, most affordable small business option
Perpetual license: With a one-time investment in license and implementation, and a one-year support contract, organizations get a customizable commerce solution that fits their exact business.
  • Up-front investment with a one-year commitment
  • One-year optionally renewable license (the system is yours to keep)
  • Support from a dedicated HotWax Commerce team
  • More customization to your commerce platform available

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

SPEL Technologies, Skootz, Scarpa

Integrations

With HotWax Commerce, users can run many standard business process requirements with minimal development, and making use of their standard applications and services. The system offers open API, and it is flexible enough to allow undisturbed extension of its core functionality, including the chance to integrate with all third-party systems (Authorize.net and PayPal, for instance) and to create custom applications.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

HotWax Commerce is an end-to-end digital commerce platform powering organizations with one affordable system that unifies operations.

Company Email

info@hotwaxsystems.com

Contact No.

Company's Address

HotWax.co
136 S Main St. A200
Salt Lake City, UT 84101
USA

Freshdesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.3

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $15

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Ticket Management and Monitoring
  • Team Inbox
  • SLA Management
  • Agent Collision Detection
  • Custom Ticket Creation
  • Repeated Action Automation
  • Pre-formatted Response Generation
  • Team Huddle
  • Shared Ownership
  • Linked Tickets
  • Ticket Splitting
  • Multichannel Support
  • Ticket Dispatch
  • Intelligent Ticket Management
  • Time-triggered Automation
  • Event-triggered Automation
  • Real-time Email Notification
  • Immediate Solutions Provider
  • Email to Knowledge Base Content
  • Feedback Mechanism
  • Knowledge Base Monitoring
  • Moderation Creation and Management
  • Forum topic to ticket conversion
  • Helpdesk and customer satisfaction reports
  • Real-time customer analytics
  • Customized Reports
  • Portal Design and Customization
  • Agent Management and Delegation
  • Custom Ticketing, URL, and apps
  • Customer Segmentation
  • Custom SSL Certificates
  • IP and Network Restrictions
  • Identity and Access Management

Pricing Info

Freshdesk offers four subscription plans plus a free app. The vendor provides 24/5 phone support and 24/7 email support. You can test it first when you sign up for Freshdesk free trial here.

Sprout – free, unlimited number of agents

  • Ticket Dispatch
  • Email Ticketing
  • Ticket Trend Report
  • Social Ticketing
  • Knowledge Base
  • Team Collaboration
  • Call to ticket conversion

Blossom –  $15 per agent per month (billed annually)

  • All Sprout features
  • Chat and call management
  • Business Hours
  • Automation
  • SLA Management
  • Marketplace Apps
  • Helpdesk In-Depth
  • Collision Detection

Garden – $29 per agent per month (billed annually)

  • All Blossom features
  • Time Tracking
  • Call Masking
  • IVR
  • Triggered Messages
  • Session Replay
  • CSAT Surveys
  • Embedded Chat FAQs
  • Multilingual Helpdesk
  • Performance Reports

Estate – $49 per agent per month (billed annually)

  • All Garden features
  • Call Barging and Monitoring
  • Support Bot
  • Portal Customization
  • Smart Call Escalations
  • In-app Chat Campaigns
  • Ticket Assignment Automation
  • Multiple SLAs and Timezones
  • Custom Roles
  • Enterprise Reporting

Forest – $109 per agent per month (billed annually)

  • All Estate features
  • IP Whitelisting
  • Holiday Routing for Phone Calls
  • Sandbox
  • Multilingual Chat FAQs
  • Co-browsing
  • HIPAA Compliance
  • Data Centre Location
  • Extendable API Rate Limit

Field Service Management – $29 per field technician per month (billed annually)

  • Available on Estate and Forest Plans
  • Add field technicians
  • Generate curated reports
  • Manage schedules and appointments
  • Monitor service performance

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Unicef, Sony Pictures, Petronas

Integrations

Freshdesk can be integrated immediately fresh-out-of-the-box with an ever-growing, extensive array of apps. These include the following:

  • Box
  • Campaign Monitor
  • Capsule
  • Constant Check
  • Dropbox
  • Facebook
  • FetchFlow
  • Freshbooks
  • Freshchat
  • FreshPlugs
  • Gmail Gadgets
  • Google Apps (Gmail, Drive, Calendar, Contacts, Hangouts, and Analytics)
  • Harvest
  • HelpOnClick
  • Highrise
  • iContact
  • Jiira
  • Knowlarity
  • LogMeIn
  • Magento
  • Mailchimp
  • Microsoft Teams
  • Nimble
  • Olark
  • OneSky
  • RESTful API
  • Salesforce
  • Shopify
  • Slack
  • Snap Engage
  • SugarCRM
  • SurveyMonkey
  • Twitter
  • Userlike
  • Woo Themes
  • Xero
  • Zapier
  • Zoho CRM

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

FSM backed by the 2018 Best Help Desk Software Award Winner for 2018 for being an intuitive, robust, and collaborative omnichannel customer service platform.

Company Email

support@freshdesk.com

Contact No.

Company's Address

311 California Street
San Francisco, CA 94104
USA

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All the data, facts and statistics that we shared in this comparison were collected from official company pages, promotional resources available online, real-life experience from real users as well as our own hands-on use of each service by an expert. We pay a lot of attention to extensively test every app, as a result we not only study it on our own, but we also match our observations with opinions of other people from the B2B community.

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