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Compare RingOver vs HighFive

What is better RingOver or HighFive? We are here to simplify the whole process of comparing Communications Software products for you. For example, on this page you can look at the overall performance of RingOver (8.0) and compare it with the overall performance of HighFive (8.7). It's also possible to match their overall user satisfaction rating: RingOver (98%) vs. HighFive (99%).

Furthermore, you can read their features thoroughly to find out which product can better deal with your company’s requirements. In general, any B2B software should allow you to immediately check the big picture, all the while allowing you easy access to the details.

We are aware that not all businesses have enough time to try out a wide range of different solutions, so we came up with a list of suggestions that you may find useful. Our top choices for the Call Center Software category are: Zendesk, RingCentral Contact Center, Freshcaller.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from €19

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Call From Web Browser
  • Smart Dialer
  • Internal Calls
  • Call Forwarding
  • Online Call Log
  • Interactive Voice Response
  • Call Transfer
  • Call Waiting
  • Customized Greeting
  • Text Messaging
  • Email Signature
  • Voicemail by Email
  • Internal Chat
  • Collaborative Texts
  • Receive Faxes
  • Switch Devices During Call
  • Snooze Mode
  • Working Hours
  • Simultaneous Ringer
  • Shared Directory
  • Conference Calls
  • CRM and Helpdesk Integration
  • Public API
  • Webhooks
  • VoIP Phone
  • Call Logs
  • Double Listening
  • Real-Time Statistics
  • Call Recording
  • Chronology of a Call
  • Statistics and Reporting
  • Join Conversation

Pricing Info

RingOver offers the following basic and enterprise pricing packages. Below are the starting prices for a 24-month subscription:

Starter – €19/user/month

  • Unlimited Calls
  • One Landlines Number For Each User
  • Call From Web and Mobile App
  • Phone System

Business – €29/user/month

  • All Starter Features
  • Call Supervision
  • CRM & Helpdesk Integrations

Premium – €39/user/month

  • All Business Features
  • API / Webhooks
  • SIP compatibility
  • Dedicated account managers
  • Personalized onboarding

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

RingOver integrates with the following business systems and applications:

  • Zoho
  • ZohoDesk
  • Pipedrive
  • HubSpot
  • Zendesk
  • FreshDesk
  • Intercom
  • Gorgia
  • Sellsy
  • SalesForce
  • Custom CRMs via API keys

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

RingOver is a cloud-based phone system that boosts communication capabilities of any business or organization, enabling them to use their phones for sales, customer support, and internal collaboration.

Company Email

support@ringover.com

Contact No.

Company's Address

RingOver Group SAS
6 rue Friant
75014 Paris
France

Popular Alternatives

Product Name
Score

NOAWARDS
YET

SmartScore™

OUR SCORE 8.7

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Screen sharing
  • Background Noise cancelling
  • Easy set up
  • All in one hardware
  • Unlimited meetings
  • Wireless TV projection
  • International Dial ins
  • Active Directory
  • 360 degree audio capture
  • Custom Domain
  • Network Optimization
  • Network Evaluation
  • Analytics
  • Wireless Control via Apps

Pricing Info

HighFive offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your company:

Essential – $99 per month/room (paid annually)

  • Video conferencing (Unlimited)
  • Meetings and hosts (Unlimited)
  • Wireless TV projection (Unlimited)
  • Remote screen sharing (Unlimited)
  • Access on secure Wi-Fi
  • Wireless App control
  • Simple meeting URLs
  • Cross-platform: Windows, OS X, Android, iOS
  • Up to 8 callers/meeting
  • No meeting passwords or IDs
  • Phone, email and chat support
  • Slack. Outlook and Google Calendars integration
  • 128-bit AES encrypted calls

Standard – $149 per month/room (paid annually)

  • All essential plan features
  • Unlimited phone dial-ins
  • Up to 25 callers per meeting
  • Single sign-on
  • Active Directory
  • Unlimited International dial-ins
  • Custom branding on apps and TV
  • Custom domain
  • Usage analytics
  • Mix with Professional bundle
  • Advanced administration

Professional – $199 per month/room (paid annually)

  • All standard plan features
  • Premium audio, powered by Dolby Voice™
  • Dolby Audio device
  • Mix with Standard bundle
  • Dedicated Success Manager
  • Spatial, Stereo voice separation
  • 360 degree audio capture
  • Admin and employee on-boarding
  • Network Optimization
  • Network Evaluation
  • On-site and virtual training

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Evernote, Shift, mimeo

Integrations

HighFive integrates with the following business systems and applications:

  • Google Calendar
  • Slack
  • Microsoft Outlook

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

High Five is a video conferencing tool that offers versatile solutions for carrying out online meetings and conferences simpler and more enjoyable.

Company Email

sales@highfive.com

Contact No.

Company's Address

500 Arguello Street, Suite 200
Redwood City, CA, 94063
USA

Zendesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $5

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Inbound and outbound calling
  • Unlimited concurrent calls
  • Local and toll-free numbers
  • Voicemail
  • Customized greetings
  • Monitoring and reporting
  • Inbound SMS and MMS
  • Outbound SMS and notifications
  • Routing and queueing calls
  • Call control
  • Flexible ticket management with automated workflow
  • Multi-channel support: email, web, phone, chat, social media
  • Mobile support with native iPhone, iPad, and Android apps
  • Robust reporting and advanced analytics
  • Customer facing web interface that you can easily brand
  • Knowledge base portal and community forums included
  • Over 100 out-of-the-box integrations with 3rd party apps
  • Open API enabling seamless integration into your business
  • Multi-brand support with linked accounts
  • Unlimited, free “light agents” (Enterprise plan only)
  • Group rules and macros
  • Screencasting
  • Public and private forums
  • Full CSS rebranding
  • Multi-locale (timezone and languages)
  • Export ticket views to CSV
  • SSO with Twitter, Facebook, Google and SAML
  • REST API
  • Pre-built: Salesforce, SugarCRM

Pricing Info

Zendesk offers different pricing plans for its various modules. A 30-day free trial is also available.

Zendesk Talk

Lite – Pay for usage only, per agent per month

  • Limit of 1 phone number
  • Automatic ticket creation
  • Call recording & voicemail transcription

Team – Usage sold separately, $25/agent per month or $19/agent per month (billed annually)

  • All Lite features, plus:
  • Multiple phone numbers
  • Warm transfer
  • Business hours
  • Text messaging

Professional – Usage sold separately, $59/agent per month or $49/agent per month (billed annually)

  • All Team features, plus:
  • IVR phone trees
  • Call monitoring & barging
  • Callback from queue
  • Real-time analytics
  • Insights reporting

Enterprise – Usage sold separately, $110/agent per month or $89/agent per month (billed annually)

  • All Professional features, plus:
  • Launch Success Program
  • Monthly Diagnostics
  • Talk Usage 99.95% SLA
  • Failover on demand

Partner Edition – Does not include the cost of partner solution, $14/agent per month or $9/agent per month (billed annually)

  • Access to telephony integrations & CTI toolkit for:
  • Embedded softphone
  • Caller ID & history
  • Tickets with call data and agent assignment

Zendesk Support

Essential – $9/agent per month or $5/agent per month (billed annually)

  • Email & social channels
  • Basic help center
  • Web Widget & Mobile SDK

Team – $25/agent per month or $19/agent per month (billed annually)

  • All Essential features, plus:
  • Business rules
  • Performance Dashboards
  • Public apps and integrations

Professional – $59/agent per month or $49/agent per month (billed annually)

  • All Team features, plus:
  • Multilingual content
  • CSAT surveys
  • Custom reports & dashboards

Enterprise – $125/agent per month or $99/agent per month (billed annually)

  • All Professional features, plus:
  • Custom agent roles
  • Multi-brand support
  • Multiple ticket forms
  • Launch Success Program
  • Satisfaction Prediction

Elite – $199/agent per month (billed annually)

  • All Enterprise features, plus:
  • Unlimited light agents
  • 99.9% uptime SLA
  • 1 hour service level objective
  • Advanced encryption & security
  • Data center location

Zendesk Chat

Lite – Free

  • 1 concurrent chat
  • Chat rating
  • 30-day chat history

Team – $19/agent per month or $14/agent per month (billed annually)

  • All Lite features, plus:
  • Unlimited chats
  • 2 triggers
  • 2 departments
  • Zendesk Message
  • Widget customization
  • Public apps

Professional – $35/agent per month or $29/agent per month (billed annually)

  • All Team features, plus:
  • Unlimited triggers
  • Unlimited departments
  • Operating hours
  • Chat and agent reports
  • Conversion Tracking

Enterprise – $70/agent per month or $59/agent per month (billed annually)

  • All Professional features, plus:
  • Widget unbranding
  • Real-time monitor
  • Roles and permissions
  • Skills-based routing
  • Web SDK
  • 24/7 live chat support

Zendesk Guide

Lite – Free

  • Included with Zendesk Support
  • Knowledge base
  • Support request form
  • Google Analytics reporting

Professional – $19/agent per month or $15/agent per month (billed annually)

  • All Lite features, plus:
  • Custom themes
  • Multilingual content
  • Agent knowledge base
  • Community forums
  • Customer requests portal
  • Performance dashboards
  • Knowledge Capture app

Enterprise – $34/agent per month or $29/agent per month (billed annually)

  • All Professional features, plus
  • Team Publishing
  • Content Cues
  • Multiple help centers
  • Integrated Knowledge Capture workflow

Answer Bot – Optional, from $50 per month

  • Automated replies to customers using knowledge base content

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Vodafone, GILT, Shopify, Groupon, Gov. UK

Integrations

Zendesk integrates with several business systems and applications. It has more than 600 integrations and apps. Here are some of them

  • 123Contact Form
  • 3CLogic
  • Agile CRM
  • AppGuru
  • Azuqua
  • Capsule CRM
  • Cisco CTI
  • ClickDesk Live Chat
  • Cloud Magic
  • Drupal
  • FreshBooks
  • Google Apps
  • Hootsuite
  • Infusionsoft
  • Joomla!
  • LiveChat
  • MailChimp
  • Microsoft Dynamics
  • Olark Live Chat
  • Podio
  • Shopify
  • SAP Business One
  • WordPress
  • Zoho CRM

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

One of the leading help desk and call center platforms trusted by over 40,000 organizations worldwide including global call center companies.

Company Email

support@zendesk.com

Contact No.

Company's Address

989 Market Street Suite 300
San Francisco, CA 94103
USA

Product Comparisons

Name
Comparision

Popular Alternatives

Product Name
Score

Both RingOver and HighFive were reviewed by a panel of independent B2B experts who carried out a full examination of all key elements of each solution. Their final rating was calculated with unique SmartScore system that calculates an individual partial score to every component including: main functionalities, client support, mobile device support, security, customer satisfaction and market presence. We realize useful features are not the only factor important to a company so we make an effort to pay attention to all aspects of a service before giving it a final score.

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