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Compare Ringostat vs SendGrid

What is better Ringostat or SendGrid? We are here to simplify the process of contrasting Communications Software products for you. For instance, on this page you can check the overall performance of Ringostat (7.3) and compare it with the overall performance of SendGrid (8.2).

You can also match their overall user satisfaction rating: Ringostat (100%) vs. SendGrid (96%). Likewise, study their services in detail to see which product can better address your company’s requirements. In general, any B2B software has to let you to immediately see the big picture, all the while allowing you quick access to the details.

People who are pressed for time or want a Customer Support Software suggestion from our experts may want to take a look at these top choices for the current year: Freshdesk, Salesforce Essentials, Salesforce Service Cloud.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.3

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Call Tracing
  • Call Forwarding
  • Call Monitoring
  • Call Recording
  • Call Volume Adjustment
  • Call Storage
  • Call Reporting
  • Call Logs
  • Call Analytics
  • Caller Information Collection
  • Call-Back Ability
  • Conversion Monitoring
  • API
  • Third-Party App Syncing
  • Software Configuration
  • Analytics & Reporting

Pricing Info

Ringostat offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your company:

Small Business – $50/month

  • Zero-cost 14-day trial
  • 5 connected numbers
  • Up to 250 unique visitors daily

Medium-Sized Business – $75/month

  • Zero-cost 14-day trial
  • 10 connected numbers
  • Up to 1000 unique visitors daily

Enterprise – $200/month

  • Zero-cost 14-day trial
  • 50 connected numbers
  • Up to 5500 unique visitors daily

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Audi, Oxford Medical, Kurilova & Company

Integrations

Ringostat is an open API system, which means you can connect it to virtually any third-party system or application. Prominent integrations include:

  • Google Analytics
  • Woopra
  • Kissmetrics
  • OWOX BI

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Ringostat is a dedicated call tracking application employed by businesses of varying sizes to optimize their sales strategies.

Company Email

sales@ringostat.com

Contact No.

Company's Address

25 Broadway, 10th Floor
New York, NY 1000
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.2

User Satisfaction

CUSTOMER EXPERIENCE 96%

Pricing

Starting from $9.95

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • SMTP Service
  • Custom API Integration
  • Open & Click Tracking
  • Email Template Engine
  • Unsubscribe Tracking
  • Reputation Monitoring
  • Suppression List Management
  • Dedicated & Multiple IP Addresses
  • IP Whitelabeling
  • SMTP API
  • ISP Monitoring
  • SPAM Filter Testing
  • Domain Level Load Balancing
  • Parse Webhook
  • Feedback Loop
  • DKIM Customization
  • SMTP Relay
  • Sub-user API
  • 24/7 Support (Phone and Chat)
  • Marketing Email Services

Pricing Info

SendGrid offers 3 pricing plans. Before signing up for any of them you can try out the 30-day free trial that gives you access to the Essentials 40,000 email plan. You can send 100 emails/day for free forever and store up to 2,000 contacts within Marketing Campaigns.

Essentials Plan – $9.95/month

  • Up to 40,000 emails/month
  • Price per extra email – $0.001
  • Shared IP
  • SendGrid Marketing Campaigns
  • DKIM customization
  • APIs and webhooks

Pro Plan – $79.95/month

  • Up to 100,000 emails/month
  • Price per extra email – $0.00085
  • Dedicated IP

All features of the Essentials plan, plus:

  • Subuser management

Premier Plan – custom pricing

  • 5+ million emails/month
  • Custom price per extra email

All features of the above 2 plans, plus:

  • Customer Success Manager for 5 million+ emails
  • Prioritized support for 5 million+ emails

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Pinterest, Twilio, Foursquare, Pandora

Integrations

SendGrid supports integrations with Heroku, Microsoft Azure Marketplace, AppDirect, and IBM.

SendGrid integrates with any app using a SMTP relay or a Web API.

SendGrid also integrates with top marketing solutions partners, such as Hubspot and Pardot. For a full list of partners, visit the app’s website.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

SendGrid is a proven cloud-based email platform that successfully delivers 18B+ customer engagement emails each month.

Company Email

Contact No.

Company's Address

1401 Walnut Street Suite 500 Boulder, CO, CO 80302 United States

Freshdesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $15

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Ticket Management and Monitoring
  • Team Inbox
  • SLA Management
  • Agent Collision Detection
  • Custom Ticket Creation
  • Repeated Action Automation
  • Pre-formatted Response Generation
  • Team Huddle
  • Shared Ownership
  • Linked Tickets
  • Ticket Splitting
  • Multichannel Support
  • Ticket Dispatch
  • Intelligent Ticket Management
  • Time-triggered Automation
  • Event-triggered Automation
  • Real-time Email Notification
  • Immediate Solutions Provider
  • Email to Knowledge Base Content
  • Feedback Mechanism
  • Knowledge Base Monitoring
  • Moderation Creation and Management
  • Forum topic to ticket conversion
  • Helpdesk and customer satisfaction reports
  • Real-time customer analytics
  • Customized Reports
  • Portal Design and Customization
  • Agent Management and Delegation
  • Custom Ticketing, URL, and apps
  • Customer Segmentation
  • Custom SSL Certificates
  • IP and Network Restrictions
  • Identity and Access Management

Pricing Info

Freshdesk offers a free app and four price points for various business sizes. All plans include 24/7 email support and 24/5 phone support. You can easily sign up for Freshdesk free trial here. You can find more details about Freshdesk pricing here.

Sprout (free, unlimited agents):

  • Email Ticketing
  • Ticket Dispatch
  • Team Collaboration
  • Knowledge Base
  • Ticket Trend Report
  • Social Ticketing
  • Call to ticket conversion

Blossom –  $15 per agent/month (yearly)

  • Everything in Sprout
  • Automations
  • Collision Detection
  • Marketplace Apps
  • Helpdesk In-Depth
  • SLA Management
  • Business Hours
  • Chat and call management

Garden – $29 per agent/month (yearly)

  • Everything in Blossom
  • Multilingual Helpdesk
  • Time Tracking
  • CSAT Surveys
  • Session Replay
  • Performance Reports
  • Embedded Chat FAQs
  • Triggered Messages
  • IVR
  • Call Masking

Estate – $49 per agent/month (yearly)

  • Everything in Garden
  • Ticket Assignment Automation
  • Custom Roles
  • Portal Customization
  • Enterprise Reporting
  • Multiple SLAs and Timezones
  • Support Bot
  • In-app Chat Campaigns
  • Smart Call Escalations
  • Call Barging and Monitoring

Forest – $109 per agent/month (yearly)

  • Everything in Estate
  • Sandbox
  • IP Whitelisting
  • Data Centre Location
  • HIPAA Compliance
  • Extendable API Rate Limit
  • Co-browsing
  • Multilingual Chat FAQs
  • Holiday Routing for Phone Calls

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Honda, 3M, Hugo Boss, Petronas, Sony Pictures, University of Pennsylvania, Unicef

Integrations

Freshdesk offers out-of-the-box integrations with a wide range of popular business applications such as CRM systems, invoicing tools, and eCommerce solutions, among others. Freshdesk is tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail. These integrations enable a slew of additional capabilities including the ability to schedule customer calls, attach large files to tickets, and much more. Some of the other integrations include Box, Campaign Monitor, Dropbox, Freshbooks, Jiira, LogMeIn, Mailchimp, Slack, Shopify, Salesforce, SurveyMonkey, Xero and Zapier.

Freshdesk also integrates with the following applications:

  • Facebook
  • Twitter
  • SugarCRM
  • Capsule
  • Harvest
  • Gmail Gadgets
  • Google tools
  • Dropbox
  • HelpOnClick
  • Snap Engage
  • iContact
  • Zoho CRM
  • Freshchat
  • Nimble
  • FetchFlow
  • Knowlarity
  • Highrise
  • Olark
  • Microsoft Teams
  • Constant Check
  • Userlike
  • Magento
  • Woo Themes
  • OneSky
  • FreshPlugs
  • RESTful API

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Freshdesk is the winner of our Best Help Desk Software Award for 2018 and an efficient and reliable help desk solution. It includes a great free trial plan.

Company Email

support@freshdesk.com

Contact No.

Company's Address

311 California Street
San Francisco, CA 94104
USA

No Communications Software will be perfect enough to solve all the requirements of a specific team. While core features of Ringostat and SendGrid should matter you should also carefully examine the integrations supported by each product. In many cases you will already be working with various kinds of SaaS software in your company and it’s much better to opt for software that integrate well with one another. With that approach you will be able to ensure an effortless transfer of information between your teams and services, which can considerably reduce time devoted to migrating between one software and the other.

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