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Compare Ringostat vs Moxtra

What is better Ringostat or Moxtra? With various features, pricing, details, and more to compare, determining the best Communications Software for your firm is hard.

Nevertheless by working with our system, it's easy to match the characteristics of Ringostat and Moxtra including their general SmartScore, respectively as: 7.3 and 8.2 for overall score and 100% and 86% for user satisfaction. You can also assess them feature by feature check out which application is a more effective fit for your company. Don’t forget to get a demo first before opting in for a plan to experience how the solution works in real scenarios.

In case you you want to quickly identify the best Customer Support Software according to our review team we recommend you check out one of these products: Salesforce Essentials, Freshdesk, Zendesk.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.3

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Call Tracing
  • Call Forwarding
  • Call Monitoring
  • Call Recording
  • Call Volume Adjustment
  • Call Storage
  • Call Reporting
  • Call Logs
  • Call Analytics
  • Caller Information Collection
  • Call-Back Ability
  • Conversion Monitoring
  • API
  • Third-Party App Syncing
  • Software Configuration
  • Analytics & Reporting

Pricing Info

Ringostat offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your company:

Small Business – $50/month

  • Zero-cost 14-day trial
  • 5 connected numbers
  • Up to 250 unique visitors daily

Medium-Sized Business – $75/month

  • Zero-cost 14-day trial
  • 10 connected numbers
  • Up to 1000 unique visitors daily

Enterprise – $200/month

  • Zero-cost 14-day trial
  • 50 connected numbers
  • Up to 5500 unique visitors daily

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Audi, Oxford Medical, Kurilova & Company

Integrations

Ringostat is an open API system, which means you can connect it to virtually any third-party system or application. Prominent integrations include:

  • Google Analytics
  • Woopra
  • Kissmetrics
  • OWOX BI

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Ringostat is a dedicated call tracking application employed by businesses of varying sizes to optimize their sales strategies.

Company Email

sales@ringostat.com

Contact No.

Company's Address

25 Broadway, 10th Floor
New York, NY 1000
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.2

User Satisfaction

CUSTOMER EXPERIENCE 86%

Pricing

Starting from $12

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Status Updates
  • Instant Messaging
  • Activity Feed
  • NNotifications
  • Discussions
  • User Directory
  • Online Status of Coworkers
  • File Sharing
  • Document Collaboration
  • Version Control
  • Knowledge Base
  • Surveys
  • Task Management
  • Calendar
  • Search
  • Mobile
  • Multi-Language Support
  • User, Role, and Access Management

Pricing Info

Moxtra offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Start – Free

  • Search And Browse Messages From The Past 90 Days
  • 10 MB File Upload Size
  • 2 Service Integrations
  • 3 Participants Per Meeting (Including Video Meetings, Screen sharing, Whiteboarding)
  • 30 Minutes Per Meeting
  • Free Native Apps For Ios, Android, Mac, And Windows
  • Forward Emails Into Moxtra
  • Dial-In Directly To Meetings
  • Help Desk
  • Upload Files From Cloud Services

Business – Free

  • Minimum of 3 users
  • All Individual Features
  • 20 Mb File Upload Size
  • 5 Service Integrations
  • 5 Participants Per Meeting (Including Video Meetings, Screen sharing, Whiteboarding)
  • 45 Mins Per Meeting
  • Administrative Dashboard
  • User Management

Business Pro – $12/user/month

  • All Business Features
  • Search And Browse Messages For An Unlimited Time
  • Unlimited Service Integrations
  • 200mb File Upload Size
  • Unlimited Time Per Meeting
  • 50 Participants Per Meeting
  • CSV Import
  • Advanced User Management
  • Custom Branding
  • Analytics
  • Unified Team Directory
  • 24/7 Priority Support

Enterprise – By quote

  • All Business Pro Features
  • Dedicated Support Manager
  • LDAP And MS Active Directory
  • Unified Security, Data Retention, And Compliance Policies
  • Organization-Wide Reporting, Metrics, And Analytics
  • SAML + Single Sign On
  • Identity Management Integrations
  • Consolidated Billing

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

ZTE, Gartner, BrainShark

Integrations

Moxtra integrates with the following business systems and applications:

  • HubSpot
  • Salesforce
  • GitHub
  • Zendesk
  • Zapier
  • QuickBooks
  • Zoho
  • JIRA
  • Dropbox
  • Box
  • Evernote
  • Google Drive
  • iCloud Drive
  • PayPal
  • MailChimp
  • Intercom
  • PivotalTracker
  • Formstack

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Moxtra brings mobile collaboration to teams for continuous productivity and engagement, and delivers a mobile-first, embeddable cloud collaboration service.

Company Email

info@moxtra.com

Contact No.

Company's Address

1601 S De Anza Blvd
Cupertino, CA 95014
USA

Freshdesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $15

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Ticket Management and Monitoring
  • Team Inbox
  • SLA Management
  • Agent Collision Detection
  • Custom Ticket Creation
  • Repeated Action Automation
  • Pre-formatted Response Generation
  • Team Huddle
  • Shared Ownership
  • Linked Tickets
  • Ticket Splitting
  • Multichannel Support
  • Ticket Dispatch
  • Intelligent Ticket Management
  • Time-triggered Automation
  • Event-triggered Automation
  • Real-time Email Notification
  • Immediate Solutions Provider
  • Email to Knowledge Base Content
  • Feedback Mechanism
  • Knowledge Base Monitoring
  • Moderation Creation and Management
  • Forum topic to ticket conversion
  • Helpdesk and customer satisfaction reports
  • Real-time customer analytics
  • Customized Reports
  • Portal Design and Customization
  • Agent Management and Delegation
  • Custom Ticketing, URL, and apps
  • Customer Segmentation
  • Custom SSL Certificates
  • IP and Network Restrictions
  • Identity and Access Management

Pricing Info

Freshdesk offers a free app and four price points for various business sizes. All plans include 24/7 email support and 24/5 phone support. You can easily sign up for Freshdesk free trial here. You can find more details about Freshdesk pricing here.

Sprout (free, unlimited agents):

  • Email Ticketing
  • Ticket Dispatch
  • Team Collaboration
  • Knowledge Base
  • Ticket Trend Report
  • Social Ticketing
  • Call to ticket conversion

Blossom –  $15 per agent/month (yearly)

  • Everything in Sprout
  • Automations
  • Collision Detection
  • Marketplace Apps
  • Helpdesk In-Depth
  • SLA Management
  • Business Hours
  • Chat and call management

Garden – $29 per agent/month (yearly)

  • Everything in Blossom
  • Multilingual Helpdesk
  • Time Tracking
  • CSAT Surveys
  • Session Replay
  • Performance Reports
  • Embedded Chat FAQs
  • Triggered Messages
  • IVR
  • Call Masking

Estate – $49 per agent/month (yearly)

  • Everything in Garden
  • Ticket Assignment Automation
  • Custom Roles
  • Portal Customization
  • Enterprise Reporting
  • Multiple SLAs and Timezones
  • Support Bot
  • In-app Chat Campaigns
  • Smart Call Escalations
  • Call Barging and Monitoring

Forest – $109 per agent/month (yearly)

  • Everything in Estate
  • Sandbox
  • IP Whitelisting
  • Data Centre Location
  • HIPAA Compliance
  • Extendable API Rate Limit
  • Co-browsing
  • Multilingual Chat FAQs
  • Holiday Routing for Phone Calls

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Honda, 3M, Hugo Boss, Petronas, Sony Pictures, University of Pennsylvania, Unicef

Integrations

Freshdesk offers out-of-the-box integrations with a wide range of popular business applications such as CRM systems, invoicing tools, and eCommerce solutions, among others. Freshdesk is tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail. These integrations enable a slew of additional capabilities including the ability to schedule customer calls, attach large files to tickets, and much more. Some of the other integrations include Box, Campaign Monitor, Dropbox, Freshbooks, Jiira, LogMeIn, Mailchimp, Slack, Shopify, Salesforce, SurveyMonkey, Xero and Zapier.

Freshdesk also integrates with the following applications:

  • Facebook
  • Twitter
  • SugarCRM
  • Capsule
  • Harvest
  • Gmail Gadgets
  • Google tools
  • Dropbox
  • HelpOnClick
  • Snap Engage
  • iContact
  • Zoho CRM
  • Freshchat
  • Nimble
  • FetchFlow
  • Knowlarity
  • Highrise
  • Olark
  • Microsoft Teams
  • Constant Check
  • Userlike
  • Magento
  • Woo Themes
  • OneSky
  • FreshPlugs
  • RESTful API

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Freshdesk is the winner of our Best Help Desk Software Award for 2018 and an efficient and reliable help desk solution. It includes a great free trial plan.

Company Email

support@freshdesk.com

Contact No.

Company's Address

311 California Street
San Francisco, CA 94104
USA

Both Ringostat and Moxtra were evaluated by a group of independent SaaS experts who carried out a thorough analysis of all key elements of every service. Their ultimate score was calculated using our unique SmartScore system that calculates an individual partial score to every factor including: main features, client support, mobile support, security, user satisfaction as well as media presence. We realize useful features are not the only factor essential to a business so we do our best to pay attention to all aspects of a solution prior to coming up with its final rating.

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