|Monthly payment | Quote-based||Free | Monthly payment | Annual Subscription|
RingCentral won our Best Phone System award. It's a perfect cloud phone system designed to make business communications easier.
Zendesk is a winner of our Supreme Software Award. It's one of the leading help desk solutions trusted by over 40,000 organization worldwide.
| RingCentral, Inc.|
20 Davis Drive
Belmont, CA 94002
| 989 Market Street Suite 300|
San Francisco, CA 94103
RingCentral offers the following SMB and enterprise pricing plans for users to choose from. You may check out their free 15-day trial to try their premium features for a maximum of 5 users with 50-minute talk time each. Once the trial is done, you may cancel or opt for any of the plans below. It’s worth noting that the cost of the plan is based on the number of users. The more users you have, the lesser the amount of the monthly plan.
Essentials – starting from $19.99/month/user
Standard – starting from $19.99/month/user
Premium – starting from $29.99/month/user
Ultimate – starting from $39.99/month/user
For businesses with more than 10,000 users, you may contact the vendor for a custom quote.
Zendesk offers different pricing plans for its various modules. A 30-day free trial is also available.
Essential – $9/agent per month or $5/agent per month (billed annually)
Team – $25/agent per month or $19/agent per month (billed annually)
Professional – $59/agent per month or $49/agent per month (billed annually)
Enterprise – $125/agent per month or $99/agent per month (billed annually)
Elite – $199/agent per month (billed annually)
Lite – Free
Team – $19/agent per month or $14/agent per month (billed annually)
Professional – $35/agent per month or $29/agent per month (billed annually)
Enterprise – $70/agent per month or $59/agent per month (billed annually)
Lite – Pay for usage only, per agent per month
Team – Usage sold separately, $25/agent per month or $19/agent per month (billed annually)
Professional – Usage sold separately, $59/agent per month or $49/agent per month (billed annually)
Enterprise – Usage sold separately, $110/agent per month or $89/agent per month (billed annually)
Partner Edition – Does not inlcue cost of partner solution, $14/agent per month or $9/agent per month (billed annually)
Lite – Free
Professional – $19/agent per month or $15/agent per month (billed annually)
Enterprise – $34/agent per month or $29/agent per month (billed annually)
Answer Bot – Optional, from $50 per month
|Learn more about RingCentral pricing||Learn more about Zendesk pricing|
|English||English, Dutch, Polish, Turkish, Swedish|
|List of Features|
List of Features
|BMW, Deep South, Smart Warehousing, Binswanger Glass||Vodafone, GILT, Shopify, Groupon, Gov. UK|
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business | Freelancers|
RingCentral supports integrations with the following business systems and applications:
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
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Every time you pick a service that you think will work best for your team you shouldn’t just pay attention to what professionals have to say about it. Very often individual experience with the solution may change, depending on specific preferences and requirements. That’s the reason why in our reviews we also provide our User Satisfaction Rating for each service to give you a reliable overview of how actual users of RingCentral and Zendesk evaluate their experience with the software. Our system is built around advanced analysis of product appearances on other sites, social media and blogs, so you are going to receive a full and reliable picture of what other people think about each app. In this example RingCentral got a total satisfaction rating at 99% while for Zendesk 98% of users say they had an enjoyable experience with it.