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Compare RingCentral vs Zadarma

What is better RingCentral or Zadarma? We are here to improve the process of contrasting Communications Software products for you. For example, on this page you can look at the overall performance of RingCentral (9.7) and compare it with the overall performance of Zadarma (8.5). You can also match their overall user satisfaction rating: RingCentral (99%) vs. Zadarma (94%).

Likewise, lexamine their functions carefully to determine which product can better deal with your company’s requirements. In general, any business app must let you to comfortably see the big picture, all the while allowing you easy access to the details.

We are aware that not all businesses have enough time to test a large number of various solutions, so we prepared a list of suggestions that you may find useful. Our top selections for the Business Phone Systems category are: Freshcaller, Axon Virtual PBX, RingCentral.

SmartScore™

9.7

User Satisfaction

99%

Pricing:

Starting from $19.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Cloud PBX
  • Auto-Receptionist
  • Call Forwarding
  • (Automated) Call Recording
  • Video Conferencing
  • Audio Conferencing
  • Online Meetings
  • Internet Fax
  • Voicemail and Greeting
  • Voicemail-to-Email
  • Visual Voicemail
  • Multi-level IVR
  • Call Reports
  • Extensions
  • Toll-Free and Local Numbers
  • Online Meetings
  • Collaboration
  • Unlimited Business SMS
  • 3rd-party Integrations (Google, Salesforce, etc)
  • Mobile & Desktop Apps (iOS and Android)
  • Directory Listing
  • International Numbers
  • Role-Based Access Control
  • User Templates
  • Music on Hold
  • Dial-by-Name Directory
  • Call Monitoring
  • Single Sign-On
  • RingCetral Global Office
  • Hot Desking
  • Secure VoIP Service
  • Caller ID Control
  • RingConnect CloudConnect
  • RingOut
  • RingMe
  • Desk Phones
  • Conference Phones
  • Cordless Phones
  • VoIP Headsets
  • Analog Adapters
  • Answering Rules
  • Presence
  • Call Flip
  • Call Park
  • Call Screening
  • Shared Lines
  • Intercom
  • Paging
  • Call Logs
  • Team Collaboration
  • Personal Demo

New and improved features:

  • Calendar Integrations
  • Full Messaging, Video, and Phone Features
  • Meeting Switch
  • Group MMS
  • Global Search
  • GDPR Compliance
  • Call to Video (Coming Soon)
  • Dark Mode (Coming Soon)
  • Message Threading (Coming Soon)
  • Emoji Reactions (Coming Soon)
  • Contacts Integrations (Google & O365) (Coming Soon)

Pricing Info

RingCentral Office offers the following SMB and enterprise pricing plans for users to choose from. You may check out their free 15-day trial to try their premium features for a maximum of 5 users with 50-minute talk time each. Once the trial is done, you may cancel or opt for any of the plans below. It’s worth noting that the cost of the plan is based on the number of users. The more users you have, the lesser the amount of the monthly plan.

Essentials – starting from $19.99/month/user

  • Billed annually
    • 2-19 users – $19.99/month/user
    • 1 user – $29.99/month/user
  • Billed monthly
    • 2-19 users – $29.99/month/user
    • 1 user $39.99/month/user
  • Up to 20 users
  • Toll-free or local number
  • 100 toll-free minutes/month

Standard – starting from $19.99/month/user

  • Billed annually
    • 100-999+ users – $22.99/month/user
    • 20-99 users – $24.99/month/user
    • 2-19 users – $24.99/month/user
    • 1 user – $34.99/month/user
  • Billed monthly
    • 100-999+ users – $32.99/month/user
    • 20-99 users – $34.99/month/user
    • 2-19 users – $34.99/month/user
    • 1 user – $49.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 1,000 toll-free minutes/month
  • Up to 100 people per video
  • Unlimited internet fax

Premium – starting from $29.99/month/user

  • Billed annually
    • 100-999+ users – $32.99/month/user
    • 20-99 users – $34.99/month/user
    • 2-19 users – $34.99/month/user
    • 1 user – $44.99/month/user
  • Billed monthly
    • 100-999+ users – $42.99/month/user
    • 20-99 users – $44.99/month/user
    • 2-19 users – $44.99/month/user
    • 1 user – $54.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 2,500 toll-free minutes/month
  • 200 people per video
  • Unlimited internet fax
  • Automatic call recording

Ultimate – starting from $39.99/month/user

  • Billed annually
    • 100-999+ users – $42.99/month/user
    • 20-99 users – $49.99/month/user
    • 2-19 users – $49.99/month/user
    • 1 user – $59.99/month/user
  • Billed monthly
    • 100-999+ users – $52.99/month/user
    • 20-99 users – $59.99/month/user
    • 2-19 users – $59.99/month/user
    • 1 user – $69.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 10,000 toll-free minutes/month
  • 200 people per video
  • Unlimited internet fax
  • Automatic call recording
  • Voicemail-to-text

For businesses with more than 10,000 users, you may contact the vendor for a custom quote.

Integrations

RingCentral Office supports integrations with the following business systems and applications:

  • Salesforce
  • Chorus.ai
  • ThetaLake
  • Google
  • Office 365
  • Zendesk
  • Outlook
  • Skype for Business
  • Microsoft Dynamics
  • Zapier
  • Piesync
  • Oracle
  • HubSpot
  • Pipedrive
  • Insightly
  • Zoho CRM
  • Playvox

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

BMW, Deep South, Smart Warehousing

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

RingCentral Office won our Best Phone System award as well as the Expert’s Choice Award. It's a perfect cloud phone system designed to make business communications easier. With RingCentral, you can use just one phone solution for engaging in voice communications, as well as organizing online business meetings and conferences.

Company Email

Contact No.

Company's Address

RingCentral, Inc.
20 Davis Drive
Belmont, CA 94002
USA

NOAWARDS
YET

SmartScore™

8.5

User Satisfaction

94%

Pricing:

Starting from $39

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Voice Menu
  • Conditional & Unconditional Call Forwarding
  • Call Pick-up & Call Transfer
  • Auto-response Setup
  • Call Recording
  • External Phone Line Connection
  • Call Statistics
  • Voicemail System
  • Automated Fax Receiving
  • Scheduled Answering Machine
  • Caller-based Auto-attendant
  • Call Waiting
  • Music Options for Call Waiting
  • Dialing Prefix Settings
  • Callback Widget

Pricing Info

Zadarma offers three phone system bundles, two of which have minimal enterprise pricing per month while the other is a free software though calls come at a per minute cost. The packages’ inclusions are outlined below to help you better decide the best for your company.

Standard – Free

  • Unlimited Calls to US & Canada
  • Calls to 20 Countries from $0.02/minute
  • Phone Numbers at $2.00
  • 4 Concurrent Calls
  • 30 Maximum Users & Devices
  • 3 Extensions with Voice Recording
  • 200 MB Storage for Call Recordings
  • 3 Voice Menus within PBX
  • Per Second Billing of Outgoing Calls
  • Free Numbers Porting/Connection
  • 1 Incoming Channel on External Phone Number
  • API
  • Free CRM Integration
  • Free Callback Widget
  • 24/7 Customer Support

Office – $44.00/month or $39.00/month/annual billing

  • All Standard Features
  • 500 Free Calls to 20 Countries
  • 4 Virtual Phone Numbers
  • 1 Toll-free Number
  • 200 Toll-free Minutes
  • 50 Maximum Users & Devices
  • 8 Extensions with Voice Recording
  • 2000 MB Storage for Call Recordings
  • 5 Voice Menus within PBX
  • 2 Incoming Channels on External Phone Number
  • 1 Outgoing Channel on External Phone Number

Corporation – $88.00/month or $79.00/month/annual billing

  • All Standard Features
  • 1000 Free Calls to 20 Countries
  • 8 Virtual Phone Numbers
  • 2 Toll-free Numbers
  • 600 Toll-free Minutes
  • 8 Concurrent Calls
  • 100 Maximum Users & Devices
  • 20 Extensions with Voice Recording
  • 5000 MB Storage for Call Recordings
  • 10 Voice Menus within PBX
  • 4 Incoming Channels on External Phone Number
  • 2 Outgoing Channel on External Phone Number

Please note that the rates indicated above are for the USA/Canada region only. For EU and Russian Federation rates, visit the website or call sales.

Integrations

Zadarma’s API lets you integrate the service with your enterprise applications and to synchronize it with your CRM solutions and messaging like the following:

  • Zoho CRM
  • Slack
  • Salesforce
  • Facebook Messenger
  • Telegram Messenger
  • Bitrix24

For more information on supported systems, visit the website or get in touch with the support team.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An internet-based phone system that is versatile and can be setup in minutes.

Company Email

support@zadarma.com

Contact No.

Company's Address

Zadarma Project
Floor 2, 2 Vasil Aprilov
Bourgas 8000
Bulgaria

Both RingCentral and Zadarma were reviewed by a panel of independent SaaS experts who prepared a full examination of all key elements of each service. Their final score was prepared with unique SmartScore model that gives a separate partial score to each element including: main features, customer support, mobile support, security, customer satisfaction and reviews in other media. Here at FinancesOnline we are aware that useful features are not the only factor crucial to a company so we make an effort to pay attention to all aspects of a app prior to coming up with its final rating.

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