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Compare Workplace by Facebook vs. RingCentral

To successfully get the most helpful and productive Communications Software for your company, you should compare products available on the market. For example, here you can match RingCentral’s overall score of 9.6 against Workplace by Facebook’s score of 9.0. You may also examine their general user satisfaction: RingCentral (99%) vs. Workplace by Facebook (95%). What’s more, you can compare their strengths and weaknesses feature by feature, including their terms and conditions and pricing. By comparing products you are sure that you pick the best software for your requirements. It goes without saying you must understand your unique needs to realize which software matches those needs. Our team put a lot of effort to prepare reviews of all popular Business Phone Systems services that you can find out there, but among them these three caught our special attention: Cisco Unified Communications Manager, Comcast VoIP, Axon Virtual PBX.
Software

Workplace by Facebook

VS

RingCentral

VS

Workplace by Facebook screenshot RingCentral screenshot
Pricing Page

Total Score

Our Score

9.0 ?

Our Score

9.6 ?

Customer Experience

Customer Experience

Customer Experience

95% ?

Customer Experience

99% ?

Price

Price

free

$19.99

Pricing Model

Pricing Model

Monthly payment Monthly payment | Quote-based
Full Review

Full Review

Product Info

Product Info

Collaboration tool built on the most popular social network.
RingCentral won our Best Phone System award. It's a perfect cloud phone system designed to make business communications easier.
Useful Links
Available Integrations

Available Integrations

Workplace by Facebook integrates seamlessly with the following applications:

  • Office 365
  • G Suite
  • Box
  • Dropbox
  • Okta
  • Salesforce
  • ServiceNow
  • ADP
  • Zoom
  • Splash
  • SurveyMonkey
  • Adobe
  • Jira Cloud

RingCentral supports integrations with the following business systems and applications:

  • Box
  • Google
  • Outlook
  • Salesforce
  • Zendesk
  • Desk.com
  • Microsoft
  • Dropbox
  • Okta
  • Oracle Sales Cloud
  • ServiceNow
  • Zendesk
Features

Features

Workplace by Facebook FEATURES

  • Live video streaming
  • Voice and video calls (desktop and mobile)
  • Workplace and Work Chat apps (iOS /Android)
  • Productivity features
  • Unlimited file, photo and video storage
  • Unlimited team and project groups
  • Integration with file storage providers
  • Desktop Notifier for Windows
  • Secure collaboration between companies
  • Directory of pre-built integrations
  • Enterprise features
  • Administrative controls to manage your community
  • Monitoring tools for IT teams
  • APIs for custom integrations and bots
  • Integrations with e-discovery and compliance providers
  • Single sign-on (SSO), Active Directory support
  • Integration with G Suite, Okta, Windows Azure AD

RingCentral FEATURES

  • Cloud PBX
  • Auto-Receptionist
  • Call Forwarding
  • (Automated) Call Recording
  • Video Conferencing
  • Audio Conferencing
  • Online Meetings
  • Internet Fax
  • Voicemail and Greeting
  • Voicemail-to-Email
  • Visual Voicemail
  • Multi-level IVR
  • Call Reports
  • Extensions
  • Toll-Free and Local Numbers
  • Online Meetings
  • Collaboration
  • Unlimited Business SMS
  • 3rd-party Integrations (Google, Salesforce, etc)
  • Mobile & Desktop Apps (iOS and Android)
  • Directory Listing
  • International Numbers
  • Role-Based Access Control
  • User Templates
  • Music on Hold
  • Dial-by-Name Directory
  • Call Monitoring
  • Single Sign-On
  • RingCetral Global Office
  • Hot Desking
  • Secure VoIP Service
  • Caller ID Control
  • RingConnect CloudConnect
  • RingOut
  • RingMe
  • Desk Phones
  • Conference Phones
  • Cordless Phones
  • VoIP Headsets
  • Analog Adapters
  • Answering Rules
  • Presence
  • Call Flip
  • Call Park
  • Call Screening
  • Shared Lines
  • Intercom
  • Paging
  • Call Logs
  • Team Collaboration
  • Personal Demo
Available Devices

Available Devices

Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
Popular Customers

Popular Customers

Walmart, Spotify, Heineken BMW, Deep South, Smart Warehousing, Binswanger Glass
Pricing Page

Pricing Page

Learn more about Workplace by Facebook pricing Learn more about RingCentral pricing
Customer Support

Customer Support

Phone
Phone Live Support
Ticket Training
Languages Supported

Languages Supported

English, Chinese, German, Japanese, Spanish, French, Russian English
Contact No.

Contact No.

+800-903-7595
Vendor Email

Vendor Email

Vendor's Address

Vendor's Address

1 Hacker Way, Menlo Park, 94025 RingCentral, Inc.
20 Davis Drive
Belmont, CA 94002
USA
Pricing Info

Pricing Info

Workplace by Facebook offers two distinct pricing plans. Here are the details.

Standard (Free)

  • Communication features
  • Live video streaming
  • Voice and video calls (desktop and mobile)
  • Workplace and Work Chat apps (iOS /Android)
  • Unlimited file, photo, and video storage
  • Unlimited team and project groups
  • Integration with file storage providers
  • Desktop Notifier for Windows
  • Secure collaboration between companies

Premium ($3/active user/month)

  • Live video streaming
  • Voice and video calls (desktop and mobile)
  • Workplace and Work Chat apps (iOS /Android)
  • Unlimited file, photo, and video storage
  • Unlimited team and project groups
  • Integration with file storage providers
  • Desktop Notifier for Windows
  • Secure collaboration between companies
  • Directory of pre-built integrations
  • Administrative controls to manage your community
  • Monitoring tools for IT teams
  • APIs for custom integrations and bots
  • Integrations with e-discovery and compliance providers
  • Single sign-on (SSO), Active Directory support
  • Integration with G Suite, Okta, Windows Azure AD, and more
  • 1:1 email support for administrators

RingCentral offers the following SMB and enterprise pricing plans for users to choose from. You may check out their free 15-day trial to try their premium features for a maximum of 5 users with 50-minute talk time each. Once the trial is done, you may cancel or opt for any of the plans below. It’s worth noting that the cost of the plan is based on the number of users. The more users you have, the lesser the amount of the monthly plan.

Essentials – starting from $19.99/month/user

  • Billed annually
    • 2-10 users – $19.99/month/user
    • 1 user – $29.99/month/user
  • Billed monthly
    • 2-10 users – $29.99/month/user
    • 1 user $39.99/month/user
  • Up to 10 users
  • Toll-free or local number
  • 100 toll-free minutes/month
  • 4 people video conferencing

Standard – starting from $19.99/month/user

  • Billed annually
    • 1,000-9,999 users – $19.99/month/user
    • 100-999 users – $22.99/month/user
    • 2-99 users – $24.99/month/user
    • 1 user – $34.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $49.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 1,000 toll-free minutes/month
  • 4 people video conferencing
  • Unlimited internet fax

Premium – starting from $29.99/month/user

  • Billed annually
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $44.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $44.99/month/user
    • 1 user – $54.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 2,500 toll-free minutes/month
  • 50 people video conferencing
  • Unlimited internet fax
  • Automatic call recording

Ultimate – starting from $39.99/month/user

  • Billed annually
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $49.99/month/user
    • 1 user – $59.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $49.99/month/user
    • 100-999 users – $52.99/month/user
    • 2-99 users – $59.99/month/user
    • 1 user – $69.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 10,000 toll-free minutes/month
  • 75 people video conferencing
  • Unlimited internet fax
  • Automatic call recording
  • Voicemail-to-text

For businesses with more than 10,000 users, you may contact the vendor for a custom quote.

Types of Clients

Types of Clients

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business | Freelancers
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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The apps analyzed on this page are only a small part of our entire Communications Software category and you should take into account that there might be better alternatives out there. If you want to ensure you make the best possible choice for your team we definitely suggest that you analyze more apps first. You may also want to study our top 10 Communications Software ranking to find out which services are now the highest-rated ones and leaders in the market.