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Compare RingCentral vs Workplace by Facebook

What is better RingCentral or Workplace by Facebook? If you’re having a difficult time selecting the best Communications Software product for your needs, we suggest that you do a comparison of the available software and find out which service offers more benefits. In particular, here you can compare RingCentral (overall score: 9.7; user rating: 99%) vs. Workplace by Facebook (overall score: 9.0; user rating: 95%) for their overall performance.

It's also possible to see which one provides more functions that you need or which has more flexible pricing plans for your current situation. Working with a clear table to match their features will significantly improve the chances of getting the best product for your company. Look closely at other areas of the software for example ease-of-use, flexibility, scalability, and pricing terms.

As of now, the best products in our Business Phone Systems category are: RingCentral, Axon Virtual PBX, Freshcaller.

SmartScore™

OUR SCORE 9.7

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $19.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Cloud PBX
  • Auto-Receptionist
  • Call Forwarding
  • (Automated) Call Recording
  • Video Conferencing
  • Audio Conferencing
  • Online Meetings
  • Internet Fax
  • Voicemail and Greeting
  • Voicemail-to-Email
  • Visual Voicemail
  • Multi-level IVR
  • Call Reports
  • Extensions
  • Toll-Free and Local Numbers
  • Online Meetings
  • Collaboration
  • Unlimited Business SMS
  • 3rd-party Integrations (Google, Salesforce, etc)
  • Mobile & Desktop Apps (iOS and Android)
  • Directory Listing
  • International Numbers
  • Role-Based Access Control
  • User Templates
  • Music on Hold
  • Dial-by-Name Directory
  • Call Monitoring
  • Single Sign-On
  • RingCetral Global Office
  • Hot Desking
  • Secure VoIP Service
  • Caller ID Control
  • RingConnect CloudConnect
  • RingOut
  • RingMe
  • Desk Phones
  • Conference Phones
  • Cordless Phones
  • VoIP Headsets
  • Analog Adapters
  • Answering Rules
  • Presence
  • Call Flip
  • Call Park
  • Call Screening
  • Shared Lines
  • Intercom
  • Paging
  • Call Logs
  • Team Collaboration
  • Personal Demo

Pricing Info

RingCentral offers the following SMB and enterprise pricing plans for users to choose from. You may check out their free 15-day trial to try their premium features for a maximum of 5 users with 50-minute talk time each. Once the trial is done, you may cancel or opt for any of the plans below. It’s worth noting that the cost of the plan is based on the number of users. The more users you have, the lesser the amount of the monthly plan.

Essentials – starting from $19.99/month/user

  • Billed annually
    • 2-10 users – $19.99/month/user
    • 1 user – $29.99/month/user
  • Billed monthly
    • 2-10 users – $29.99/month/user
    • 1 user $39.99/month/user
  • Up to 10 users
  • Toll-free or local number
  • 100 toll-free minutes/month
  • 4 people video conferencing

Standard – starting from $19.99/month/user

  • Billed annually
    • 1,000-9,999 users – $19.99/month/user
    • 100-999 users – $22.99/month/user
    • 2-99 users – $24.99/month/user
    • 1 user – $34.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $49.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 1,000 toll-free minutes/month
  • 4 people video conferencing
  • Unlimited internet fax

Premium – starting from $29.99/month/user

  • Billed annually
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $44.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $44.99/month/user
    • 1 user – $54.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 2,500 toll-free minutes/month
  • 50 people video conferencing
  • Unlimited internet fax
  • Automatic call recording

Ultimate – starting from $39.99/month/user

  • Billed annually
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $49.99/month/user
    • 1 user – $59.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $49.99/month/user
    • 100-999 users – $52.99/month/user
    • 2-99 users – $59.99/month/user
    • 1 user – $69.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 10,000 toll-free minutes/month
  • 75 people video conferencing
  • Unlimited internet fax
  • Automatic call recording
  • Voicemail-to-text

For businesses with more than 10,000 users, you may contact the vendor for a custom quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

BMW, Deep South, Smart Warehousing, Binswanger Glass

Integrations

RingCentral supports integrations with the following business systems and applications:

  • Box
  • Google
  • Outlook
  • Salesforce
  • Zendesk
  • Desk.com
  • Microsoft
  • Dropbox
  • Okta
  • Oracle Sales Cloud
  • ServiceNow
  • Zendesk

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

RingCentral won our Best Phone System award. It's a perfect cloud phone system designed to make business communications easier.

Company Email

Contact No.

Company's Address

RingCentral, Inc.
20 Davis Drive
Belmont, CA 94002
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 95%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Live video streaming
  • Voice and video calls (desktop and mobile)
  • Workplace and Work Chat apps (iOS /Android)
  • Productivity features
  • Unlimited file, photo and video storage
  • Unlimited team and project groups
  • Integration with file storage providers
  • Desktop Notifier for Windows
  • Secure collaboration between companies
  • Directory of pre-built integrations
  • Enterprise features
  • Administrative controls to manage your community
  • Monitoring tools for IT teams
  • APIs for custom integrations and bots
  • Integrations with e-discovery and compliance providers
  • Single sign-on (SSO), Active Directory support
  • Integration with G Suite, Okta, Windows Azure AD

Pricing Info

Workplace by Facebook offers two distinct pricing plans. Here are the details.

Standard (Free)

  • Communication features
  • Live video streaming
  • Voice and video calls (desktop and mobile)
  • Workplace and Work Chat apps (iOS /Android)
  • Unlimited file, photo, and video storage
  • Unlimited team and project groups
  • Integration with file storage providers
  • Desktop Notifier for Windows
  • Secure collaboration between companies

Premium ($3/active user/month)

  • Live video streaming
  • Voice and video calls (desktop and mobile)
  • Workplace and Work Chat apps (iOS /Android)
  • Unlimited file, photo, and video storage
  • Unlimited team and project groups
  • Integration with file storage providers
  • Desktop Notifier for Windows
  • Secure collaboration between companies
  • Directory of pre-built integrations
  • Administrative controls to manage your community
  • Monitoring tools for IT teams
  • APIs for custom integrations and bots
  • Integrations with e-discovery and compliance providers
  • Single sign-on (SSO), Active Directory support
  • Integration with G Suite, Okta, Windows Azure AD, and more
  • 1:1 email support for administrators

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Walmart, Spotify, Heineken

Integrations

Workplace by Facebook integrates seamlessly with the following applications:

  • Office 365
  • G Suite
  • Box
  • Dropbox
  • Okta
  • Salesforce
  • ServiceNow
  • ADP
  • Zoom
  • Splash
  • SurveyMonkey
  • Adobe
  • Jira Cloud

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Collaboration tool built on the most popular social network.

Company Email

Contact No.

Company's Address

1 Hacker Way, Menlo Park, 94025

Almost as essential as features and user support quality are pricing packages made available by RingCentral and Workplace by Facebook. Even though pricing should not be the sole element it’s surely a significant thing to consider. You should count on a flexible pricing package that can be adjusted to your business size and painlessly scaled up when your business grows. Make sure you don’t choose plans that have advanced features that you won’t use and always make an effort to contact with the vendor directly because enterprises can often benefit from more affordable prices. You should also give a chance to a free trial or demo of each product to spend at least some time working with it. It’s a valuable experience that doesn’t need you to spend any money and provides you with a solid overview of what it feels like to work with RingCentral and Workplace by Facebook.

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