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Compare Pindrop vs. RingCentral

If you wish to get a easy way to find out which Customer Support Software product is better, our unique system gives RingCentral a score of 9.6 and Pindrop a score of 7.6 for overall quality and performance. In addition, RingCentral is rated at 99%, while Pindrop is rated 94% for their user satisfaction level. You can also evaluate their product details, such as modules, tools, options, plans, pricing, and others. Check if the software allows you to customize some of its workflows to ensure it complements your own business workflows. Those of you who don't have much time or would like to get a Business Phone Systems advice from our team might want to examine these top choices for this year: Comcast VoIP, Axon Virtual PBX, Cisco Unified Communications Manager.
Product

Pindrop

VS

RingCentral

VS

Pindrop screenshot RingCentral screenshot
Pricing Details

Our Score

Our Score

7.6 ?

Our Score

9.6 ?

Customer Experience

Customer Experience

Customer Experience

94% ?

Customer Experience

99% ?

Pricing

Pricing

by quote

$19.99

Pricing Model

Pricing Model

Quote-based Monthly payment | Quote-based
Detailed Review

Detailed Review

Overview

Overview

Pindrop is a multifactor antifraud and call center authentication platform designed to institute security, trust, and identity on voice interactions.
RingCentral is a cloud phone system designed to make business communications easier.
Easy Links
Pricing Plans

Pricing Plans

Pindrop’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

RingCentral offers the following SMB and enterprise pricing plans for users to choose from. You may check out their free 15-day trial to try their premium features for a maximum of 5 users with 50-minute talk time each. Once the trial is done, you may cancel or opt for any of the plans below. It’s worth noting that the cost of the plan is based on the number of users. The more users you have, the lesser the amount of the monthly plan.

Essentials – starting from $19.99/month/user

  • Billed annually
    • 2-10 users – $19.99/month/user
    • 1 user – $29.99/month/user
  • Billed monthly
    • 2-10 users – $29.99/month/user
    • 1 user $39.99/month/user
  • Up to 10 users
  • Toll-free or local number
  • 100 toll-free minutes/month
  • 4 people video conferencing

Standard – starting from $19.99/month/user

  • Billed annually
    • 1,000-9,999 users – $19.99/month/user
    • 100-999 users – $22.99/month/user
    • 2-99 users – $24.99/month/user
    • 1 user – $34.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $49.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 1,000 toll-free minutes/month
  • 4 people video conferencing
  • Unlimited internet fax

Premium – starting from $29.99/month/user

  • Billed annually
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $44.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $44.99/month/user
    • 1 user – $54.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 2,500 toll-free minutes/month
  • 50 people video conferencing
  • Unlimited internet fax
  • Automatic call recording

Ultimate – starting from $39.99/month/user

  • Billed annually
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $49.99/month/user
    • 1 user – $59.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $49.99/month/user
    • 100-999 users – $52.99/month/user
    • 2-99 users – $59.99/month/user
    • 1 user – $69.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 10,000 toll-free minutes/month
  • 75 people video conferencing
  • Unlimited internet fax
  • Automatic call recording
  • Voicemail-to-text

For businesses with more than 10,000 users, you may contact the vendor for a custom quote.

Available Integrations

Available Integrations

No information available.

RingCentral supports integrations with the following business systems and applications:

  • Box
  • Google
  • Outlook
  • Salesforce
  • Zendesk
  • Desk.com
  • Microsoft
  • Dropbox
  • Okta
  • Oracle Sales Cloud
  • ServiceNow
  • Zendesk
Available Features

Available Features

Pindrop FEATURES

  • PhonePrinting
  • Voice Biometrics
  • PinDrop Network
  • Prompt preliminary call assessment
  • Multifactor antifraud solution

RingCentral FEATURES

  • Cloud PBX
  • Auto-Receptionist
  • Call Forwarding
  • (Automated) Call Recording
  • Video Conferencing
  • Audio Conferencing
  • Online Meetings
  • Internet Fax
  • Voicemail and Greeting
  • Voicemail-to-Email
  • Visual Voicemail
  • Multi-level IVR
  • Call Reports
  • Extensions
  • Toll-Free and Local Numbers
  • Online Meetings
  • Collaboration
  • Unlimited Business SMS
  • 3rd-party Integrations (Google, Salesforce, etc)
  • Mobile & Desktop Apps (iOS and Android)
  • Directory Listing
  • International Numbers
  • Role-Based Access Control
  • User Templates
  • Music on Hold
  • Dial-by-Name Directory
  • Call Monitoring
  • Single Sign-On
  • RingCetral Global Office
  • Hot Desking
  • Secure VoIP Service
  • Caller ID Control
  • RingConnect CloudConnect
  • RingOut
  • RingMe
  • Desk Phones
  • Conference Phones
  • Cordless Phones
  • VoIP Headsets
  • Analog Adapters
  • Answering Rules
  • Presence
  • Call Flip
  • Call Park
  • Call Screening
  • Shared Lines
  • Intercom
  • Paging
  • Call Logs
  • Team Collaboration
  • Personal Demo
Popular Clients

Popular Clients

BMW, Deep South, Smart Warehousing, Binswanger Glass
Contact Address

Contact Address

817 West Peachtree Street, Suite 770
Atlanta, GA 30308
USA
RingCentral, Inc.
20 Davis Drive
Belmont, CA 94002
USA
Available Devices

Available Devices

Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
Phone Number

Phone Number

+1-866-245-4045 +800-903-7595
Client Types

Client Types

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business | Freelancers
Types of Support

Types of Support

Phone Live Support
Phone Live Support
Ticket Training
Pricing Details

Pricing Details

Learn more about Pindrop pricing Learn more about RingCentral pricing
Contact Email

Contact Email

info@pindrop.com
Languages Supported

Languages Supported

English, Germany, Spain, France, Italy, Portugal English
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Popular Alternatives

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QUICK LINKS

QUICK LINKS

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When you choose a solution that you believe will be an actual asset for your team you shouldn’t simply focus on what reviewers have to say about it. Quite frequently individual experience with the product will vary, depending on specific goals and work processes. This is why in our reviews we also give our User Satisfaction Rating for every solution to give you a reliable impression of how actual users of RingCentral and Pindrop estimate their contact with the service. Our algorithm is based on advanced analysis of product appearances on other sites, social media as well as blogs, so you will get a full and credible overview of what other people think about every solution. In this case RingCentral got a total satisfaction rating at 99% while for Pindrop 94% of users say they had an enjoyable experience with it.