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Compare RingCentral vs Messagepoint

What is better RingCentral or Messagepoint? Specific businesses want different types of Communications Software. To find out which service meets your needs, consider evaluating various alternatives feature by feature an taking into consideration their terms and prices. Similarly, you may get a quick idea of their general effectiveness and customer feedback by having a look at our smart scoring system.

The results are: RingCentral (9.7) vs. Messagepoint (7.6) for total quality and efficiency; RingCentral (99%) vs. Messagepoint (100%) for user satisfaction rating. Examine their high and low points and decide which software is a better option for your company. A simple, practical tip is to list the pros and cons of both solutions side by side and see which app comes on top.

Our experts made sure to prepare reviews of all popular Business Phone Systems services offered on the market, but among all the ones we reviewed these three deserved our special attention: RingCentral, Freshcaller, Axon Virtual PBX.

SmartScore™

OUR SCORE 9.7

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $19.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Cloud PBX
  • Auto-Receptionist
  • Call Forwarding
  • (Automated) Call Recording
  • Video Conferencing
  • Audio Conferencing
  • Online Meetings
  • Internet Fax
  • Voicemail and Greeting
  • Voicemail-to-Email
  • Visual Voicemail
  • Multi-level IVR
  • Call Reports
  • Extensions
  • Toll-Free and Local Numbers
  • Online Meetings
  • Collaboration
  • Unlimited Business SMS
  • 3rd-party Integrations (Google, Salesforce, etc)
  • Mobile & Desktop Apps (iOS and Android)
  • Directory Listing
  • International Numbers
  • Role-Based Access Control
  • User Templates
  • Music on Hold
  • Dial-by-Name Directory
  • Call Monitoring
  • Single Sign-On
  • RingCetral Global Office
  • Hot Desking
  • Secure VoIP Service
  • Caller ID Control
  • RingConnect CloudConnect
  • RingOut
  • RingMe
  • Desk Phones
  • Conference Phones
  • Cordless Phones
  • VoIP Headsets
  • Analog Adapters
  • Answering Rules
  • Presence
  • Call Flip
  • Call Park
  • Call Screening
  • Shared Lines
  • Intercom
  • Paging
  • Call Logs
  • Team Collaboration
  • Personal Demo

Pricing Info

RingCentral offers the following SMB and enterprise pricing plans for users to choose from. You may check out their free 15-day trial to try their premium features for a maximum of 5 users with 50-minute talk time each. Once the trial is done, you may cancel or opt for any of the plans below. It’s worth noting that the cost of the plan is based on the number of users. The more users you have, the lesser the amount of the monthly plan.

Essentials – starting from $19.99/month/user

  • Billed annually
    • 2-10 users – $19.99/month/user
    • 1 user – $29.99/month/user
  • Billed monthly
    • 2-10 users – $29.99/month/user
    • 1 user $39.99/month/user
  • Up to 10 users
  • Toll-free or local number
  • 100 toll-free minutes/month
  • 4 people video conferencing

Standard – starting from $19.99/month/user

  • Billed annually
    • 1,000-9,999 users – $19.99/month/user
    • 100-999 users – $22.99/month/user
    • 2-99 users – $24.99/month/user
    • 1 user – $34.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $49.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 1,000 toll-free minutes/month
  • 4 people video conferencing
  • Unlimited internet fax

Premium – starting from $29.99/month/user

  • Billed annually
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $44.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $44.99/month/user
    • 1 user – $54.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 2,500 toll-free minutes/month
  • 50 people video conferencing
  • Unlimited internet fax
  • Automatic call recording

Ultimate – starting from $39.99/month/user

  • Billed annually
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $49.99/month/user
    • 1 user – $59.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $49.99/month/user
    • 100-999 users – $52.99/month/user
    • 2-99 users – $59.99/month/user
    • 1 user – $69.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 10,000 toll-free minutes/month
  • 75 people video conferencing
  • Unlimited internet fax
  • Automatic call recording
  • Voicemail-to-text

For businesses with more than 10,000 users, you may contact the vendor for a custom quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

BMW, Deep South, Smart Warehousing, Binswanger Glass

Integrations

RingCentral supports integrations with the following business systems and applications:

  • Box
  • Google
  • Outlook
  • Salesforce
  • Zendesk
  • Desk.com
  • Microsoft
  • Dropbox
  • Okta
  • Oracle Sales Cloud
  • ServiceNow
  • Zendesk

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

RingCentral won our Best Phone System award. It's a perfect cloud phone system designed to make business communications easier.

Company Email

Contact No.

Company's Address

RingCentral, Inc.
20 Davis Drive
Belmont, CA 94002
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 7.6

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Manage Customer Communications Contents in the Cloud
  • Removes Dependency on Spreadsheets and IT
  • Generate and Edit Content Using A Simple and Easy-To-Use Web-Based Editor
  • Create Targeting Rules
  • Easily Handle Contents for Different Customer Segments
  • Test Contents Before They Get into Production
  • Automated and Configurable Approval Workflow
  • Share Content Across Communications, Systems, and Channels
  • Tracking and Reporting Feature
  • Intelligent Content Organization, Maintenance, and Re-Use
  • Reduce Large Volumes of Communications
  • Discover the Contents You Really Need

Pricing Info

Messagepoint offers three paid plans which you can avail through subscription. Here are the details:

Department Plan – By quote

  • This plan is used by a specific LOB (lines of businesses), business unit, or department that is operating within a designated territory such as United States, Canada, Latin America, EMEA, and Asia-Pacific.

Enterprise Plan – By quote

  • This plan is created for organizations that have multiple LOBs operating within a designated territory such as  United States, Canada, Latin America, EMEA, and Asia-Pacific.

Global Plan – By quote

  • Global Plan aims to serve the communications needs of multiple LOBs that are operating under the same organization across multiple designated territories.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Sun Life Financial, AllianceData, Citibank

Integrations

Messagepoint integrates with the composition and communications delivery systems and tools that you are currently using.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A cloud-based customer communications management software designed to easily and quickly create, edit, test, review, share, and track contents for your customer-centric communications.

Company Email

sales@messagepoint.com

Contact No.

Company's Address

Messagepoint, Inc.
207 Queens Quay West,
Suite 802 Toronto,
ON M5J 1A7

In case you are still having second thoughts about which service will be best in your case it may be a good idea to investigate each service’s social metrics. These metrics are quite often a sign of how popular every product is and how big is its online presence.For instance, if you analyze RingCentral LinkedIn page you’ll find out that they are followed by 21787 users. In case of Messagepoint the number of followers on their LinkedIn page is 4300.

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