Compare RingCentral vs. LiveHive

When scouting for the ideal Communications Software for your business it is suggested that you assess the characteristics, pricing, and other essential details about the product and vendor. Here, you can check the similarities and differences between RingCentral (overall score at 9.6 and user satisfaction at 99%) and LiveHive (overall score at 8.0 and user satisfaction at 100%). It's also possible to check their particulars elements, such as functions, plans, costs, conditions, etc. Moreover, analyze the terms closely for information on hidden fees, such as, setup cost, independent customer service, upgrade fees, cloud storage fees, and other similar charges. At the moment, the leading services in our Business Phone Systems category are: Cisco Unified Communications Manager, Axon Virtual PBX, Comcast VoIP.
Product

RingCentral

VS

LiveHive

VS

RingCentral screenshot LiveHive screenshot
Pricing Details

Total Score

Our Score

9.6 ?

Our Score

8.0 ?

Customer Experience

Customer Experience

Customer Experience

99% ?

Customer Experience

100% ?

Pricing

Pricing

$19.99

by quote

Pricing Model

Pricing Model

Monthly payment | Quote-based Monthly payment | Quote-based
Full Review

Full Review

General Description

General Description

RingCentral is a cloud phone system designed to make business communications easier.
LiveHive automates sales follow-up to improve buyer engagement insights that drive repeatable sales processes.
Quick Links
Phone Number

Phone Number

+800-903-7595 408-453-6000
Supported Integrations

Supported Integrations

RingCentral supports integrations with the following business systems and applications:

  • Box
  • Google
  • Outlook
  • Salesforce
  • Zendesk
  • Desk.com
  • Microsoft
  • Dropbox
  • Okta
  • Oracle Sales Cloud
  • ServiceNow
  • Zendesk

LiveHive is integrated with Salesforce CRM and Act-On marketing automation system, as well as cloud content services including Box, Dropbox, Egnyte, and OneDrive. It also supports Gmail and Outlook email clients.

Languages

Languages

English English
Business Size

Business Size

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business | Freelancers
OS Supported

OS Supported

Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Pricing Details

Pricing Details

Learn more about RingCentral pricing Learn more about LiveHive pricing
Pricing Info

Pricing Info

RingCentral offers the following SMB and enterprise pricing plans for users to choose from. You may check out their free 15-day trial to try their premium features for a maximum of 5 users with 50-minute talk time each. Once the trial is done, you may cancel or opt for any of the plans below. It’s worth noting that the cost of the plan is based on the number of users. The more users you have, the lesser the amount of the monthly plan.

Essentials – starting from $19.99/month/user

  • Billed annually
    • 2-10 users – $19.99/month/user
    • 1 user – $29.99/month/user
  • Billed monthly
    • 2-10 users – $29.99/month/user
    • 1 user $39.99/month/user
  • Up to 10 users
  • Toll-free or local number
  • 100 toll-free minutes/month
  • 4 people video conferencing

Standard – starting from $19.99/month/user

  • Billed annually
    • 1,000-9,999 users – $19.99/month/user
    • 100-999 users – $22.99/month/user
    • 2-99 users – $24.99/month/user
    • 1 user – $34.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $49.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 1,000 toll-free minutes/month
  • 4 people video conferencing
  • Unlimited internet fax

Premium – starting from $29.99/month/user

  • Billed annually
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $44.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $44.99/month/user
    • 1 user – $54.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 2,500 toll-free minutes/month
  • 50 people video conferencing
  • Unlimited internet fax
  • Automatic call recording

Ultimate – starting from $39.99/month/user

  • Billed annually
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $49.99/month/user
    • 1 user – $59.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $49.99/month/user
    • 100-999 users – $52.99/month/user
    • 2-99 users – $59.99/month/user
    • 1 user – $69.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 10,000 toll-free minutes/month
  • 75 people video conferencing
  • Unlimited internet fax
  • Automatic call recording
  • Voicemail-to-text

For businesses with more than 10,000 users, you may contact the vendor for a custom quote.

LiveHive is offered only on a by quote basis as an annual subscription model. Contact the vendor directly to get a price quote adjusted to you company needs. Exact pricing for LiveHive is based on the size of your sales team and your team’s unique needs.

Available Support

Available Support

Phone Live Support
Ticket Training
Phone Live Support
Training
Prominent Customers

Prominent Customers

BMW, Deep South, Smart Warehousing, Binswanger Glass The Prestina Group, Infinilume, CircleBack
Contact Email

Contact Email

marketing@livehive.com
Features

Features

RingCentral FEATURES

  • Cloud PBX
  • Auto-Receptionist
  • Call Forwarding
  • (Automated) Call Recording
  • Video Conferencing
  • Audio Conferencing
  • Online Meetings
  • Internet Fax
  • Voicemail and Greeting
  • Voicemail-to-Email
  • Visual Voicemail
  • Multi-level IVR
  • Call Reports
  • Extensions
  • Toll-Free and Local Numbers
  • Online Meetings
  • Collaboration
  • Unlimited Business SMS
  • 3rd-party Integrations (Google, Salesforce, etc)
  • Mobile & Desktop Apps (iOS and Android)
  • Directory Listing
  • International Numbers
  • Role-Based Access Control
  • User Templates
  • Music on Hold
  • Dial-by-Name Directory
  • Call Monitoring
  • Single Sign-On
  • RingCetral Global Office
  • Hot Desking
  • Secure VoIP Service
  • Caller ID Control
  • RingConnect CloudConnect
  • RingOut
  • RingMe
  • Desk Phones
  • Conference Phones
  • Cordless Phones
  • VoIP Headsets
  • Analog Adapters
  • Answering Rules
  • Presence
  • Call Flip
  • Call Park
  • Call Screening
  • Shared Lines
  • Intercom
  • Paging
  • Call Logs
  • Team Collaboration
  • Personal Demo

LiveHive FEATURES

  • Access Salesforce email templates from email client
  • All functionality delivered for any digital content
  • Customized email templates
  • Deep insights on prospects’ interests
  • Email tracking
  • Enables most up-to-date customer profile
  • Engagement analytics sync’d with Salesforce
  • Follow-up effectiveness analytics
  • Free for single user with up to 5 prospects
  • Fully integrated with Act-On marketing software
  • Get prospect’s interest level
  • Group emailing with individual tracking
  • Improve forecast accuracy
  • Page-by-page view metrics of prospect
  • Provides profiles for recipients of forwarded documents
  • Real-time alerts of email and document views
  • Top prospect ranking
  • Updates or termination of access to documents after sending
  • Works with Gmail and Outlook 2010 and 2013
Company's Address

Company's Address

RingCentral, Inc.
20 Davis Drive
Belmont, CA 94002
USA
226 Airport Parkway, Suite 600, San Jose, CA 95110
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QUICK LINKS

QUICK LINKS

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It may not always be sufficient to just compare RingCentral and LiveHive against each other. Even though reliable functionalities, pricing plans and user reviews are all crucial and should be included when making a final decision, you should also pay attention to the recognition and awards won by every software. In many cases a less known software may turn out to be a good choice that was distinguished with SaaS awards such as our Supreme Software Award which proves that in spite of lesser market popularity it’s a significant rival to the products that rule the market.